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THE STARTUP
Rollercoaster
Who am I?
● 41, married with two young boys
● Entrepreneur, growth and investor
● My first business was at age 12
● Last year I launched Breathe Life
● A recovering workaholic
Instead of going over stats about
entrepreneur burnout or depression
I want to talk about concrete
examples that I’ve seen and lived.
The Startup Rollercoaster
Why me?
● I’ve started businesses
● I’ve been through 2 acquisitions
● I co-founded an accelerator
● I’ve been a VC
● I’m an angel investor
I’ve seen & learned a lot
● 5 am wake-up
● 15 minute ice bath
● 1 hour of meditation
● 1 meal a day as it’s a distraction
A day in my life
● But that is a day in the life of Jack Dorsey
● In reality
○ 6:30 am wake up
○ Get the kids off to school
○ Eat a healthy breakfast
○ Workout twice a week
○ Bike 20 km to work daily
○ Work from 9:30 am to 5:30 pm
○ Off from 6:00 pm to 9:00 pm for family time
…. Not really
And guess what?
I can still be a great
leader and scale a
company.
● High School
○ Completed 10 additional classes on
my own and graduated with honours
● College
○ Worked 30 hours a week, hosted a
radio show and went to school full
time
● University
○ Managed a restaurant full time while
in school and TA’s 2 courses
Although I wasn’t always like this…
The early signs of my addiction
● Worked 7 days a week 10+ hours a day
● Never took vacation
● Had no family time
● My son was born on a Saturday and I was back at
work on Monday - business as usual
● The average San Franciscan has less than 6
personal hours a day!
I Moved to San Francisco in 2006
I moved back to Montreal to be closer to my family,
except...I Co-Founded:
● Not proud of the first FounderFuel tagline
● For 16 weeks I did alone what a team of 4
now does
● My second son was born 2 days before
our first Demo Day
I gained weight,
I was stressed,
I was tired beyond belief,
I was doing it all wrong.
And I’m definitely not alone...
STORY #1
A FounderFuel Founder
● This person ate very unhealthy meals,
drank a lot of energy drinks and had
major energy lapses - so they
consumed more to fight them off.
● Was the first one in the door and last to
leave each day and his health suffered.
● Took them 2 years after FounderFuel to
realize they needed to take care of their
body.
● Now this person runs ultra marathons
and is vegetarian.
Founder at a rapidly scaling
company
● Building a new office and insisted on
putting a nap room in.
● Wanted the employees to be in the
office very long hours
● Knew the employees would pull all
nighters so they added beds in the
office
● This is not a healthy environment
STORY #2
Fatigued workers cost employers
$100 billion in lost productivity!
Startups are a long term game
● Most take years, even decades, to become
successful
● Very few are a B2C land grab
● Most are B2B companies that build slow and careful
value
● Those need a strong CEO and leader
Before we can look at what
makes a good CEO,
we need to define the role
1) Set the vision
2) Build the team
3) Keep money in the bank
Customers
Shareholders
Team
The CEO’s Stakeholders
● The reason this is illustrated as a stool is
because if one leg breaks the whole thing
falls down.
● You need to focus on all three
of these to be successful as
a leader.
The CEO’s KPI
Happiness level of stakeholders
● Ping Pong
● Foosball
● Free snacks
● Free Beer
● Dogs
● Unlimited vacations
These are all superficial and won’t lead to employee happiness
What is not happiness?
● I recognize that everyone works differently
● The trick is finding your balance
● You want to work to live, not live to work
Happiness comes from
work-life balance
What is work-life balance?
● Being home for your family
● Disconnecting without fear
● Owning your weekends
● At Breathe Life we recognize
that life happens
The tides are turning
● It’s no longer the harder you push, the
cooler you are
● Founders are talking publicly about
mental health issues
● Founder support groups are
springing up
● The dark side of entrepreneurship is
been exposed
The problem is the
definition of success
We glorify extreme founders like Jack
Ma who follows the 996 rule and Jack
Dorsey whose morning routine I
covered at the beginning.
The crazier the better?
● Would Fyre Festival have happened if people
hadn’t glorified the Founder?
● Why do we only hear about bro culture startups?
● Shouldn’t we recognize founders who create
great work environments?
First focus on your own
balance and health
as a leader
● 45 minutes off email before going home
● Block off family & social time
● Don’t let your emails be the first thing you do when you get up
● Surround yourself with smart people
● Have Co-Founders!!
● Set working hours
● Unplug when not working
● Schedule “me” time
● Prioritize your physical health
● Eat well
● Meditate
Some of my tips
Only once you have a
good balance can
you focus on building
a healthy team
At Breathe Life we’re
investing heavily in team
happiness
We have a strong set of values
● Human, Trusting, Proactive,
Resourceful, Playfulness
● We created them from the start
● We publicly shared them
● We perform our annual reviews
based on them
We make an extra effort for diversity
● 8 women to 18 men
● Team members from over 10
different nationalities
● A combined 8 different languages
are spoken
● People in their 20s and others in
their 50s
We act and behave healthily
● Healthy lunches and snacks
● Healthy team events
● Personal trainer at the office
● Running club, softball, volleyball
and soccer teams
We’ve even partnered with Startupfest
to host Wakeupfest.
We have above average benefits
● Generous healthcare benefits
● Telemedicine -> Dialogue
● 4 weeks of vacation
● Closed at Holidays
● Birthday day off
We have the tools to take feedback
Officevibe Employee NPS Weekly 1:1s
Working Hard
VS
Working Smart
● Don’t mistake happiness for not
working hard
● We do have the odd 70 hour week,
but it’s not the norm
● We make sure there is a balance
Healthy Team
Happy Team
SUCCESS!!
“With Happiness
Comes Success”
John Zimmer @Lyft
Thank you
ian@breathelife.com

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The Startup Rollercoaster - Startupfest 2019

  • 2. Who am I? ● 41, married with two young boys ● Entrepreneur, growth and investor ● My first business was at age 12 ● Last year I launched Breathe Life ● A recovering workaholic
  • 3. Instead of going over stats about entrepreneur burnout or depression I want to talk about concrete examples that I’ve seen and lived. The Startup Rollercoaster
  • 4. Why me? ● I’ve started businesses ● I’ve been through 2 acquisitions ● I co-founded an accelerator ● I’ve been a VC ● I’m an angel investor
  • 5. I’ve seen & learned a lot
  • 6. ● 5 am wake-up ● 15 minute ice bath ● 1 hour of meditation ● 1 meal a day as it’s a distraction A day in my life
  • 7. ● But that is a day in the life of Jack Dorsey ● In reality ○ 6:30 am wake up ○ Get the kids off to school ○ Eat a healthy breakfast ○ Workout twice a week ○ Bike 20 km to work daily ○ Work from 9:30 am to 5:30 pm ○ Off from 6:00 pm to 9:00 pm for family time …. Not really
  • 8. And guess what? I can still be a great leader and scale a company.
  • 9. ● High School ○ Completed 10 additional classes on my own and graduated with honours ● College ○ Worked 30 hours a week, hosted a radio show and went to school full time ● University ○ Managed a restaurant full time while in school and TA’s 2 courses Although I wasn’t always like this… The early signs of my addiction
  • 10. ● Worked 7 days a week 10+ hours a day ● Never took vacation ● Had no family time ● My son was born on a Saturday and I was back at work on Monday - business as usual ● The average San Franciscan has less than 6 personal hours a day! I Moved to San Francisco in 2006
  • 11. I moved back to Montreal to be closer to my family, except...I Co-Founded: ● Not proud of the first FounderFuel tagline ● For 16 weeks I did alone what a team of 4 now does ● My second son was born 2 days before our first Demo Day
  • 12. I gained weight, I was stressed, I was tired beyond belief, I was doing it all wrong.
  • 13. And I’m definitely not alone...
  • 14. STORY #1 A FounderFuel Founder ● This person ate very unhealthy meals, drank a lot of energy drinks and had major energy lapses - so they consumed more to fight them off. ● Was the first one in the door and last to leave each day and his health suffered. ● Took them 2 years after FounderFuel to realize they needed to take care of their body. ● Now this person runs ultra marathons and is vegetarian.
  • 15. Founder at a rapidly scaling company ● Building a new office and insisted on putting a nap room in. ● Wanted the employees to be in the office very long hours ● Knew the employees would pull all nighters so they added beds in the office ● This is not a healthy environment STORY #2
  • 16. Fatigued workers cost employers $100 billion in lost productivity!
  • 17. Startups are a long term game ● Most take years, even decades, to become successful ● Very few are a B2C land grab ● Most are B2B companies that build slow and careful value ● Those need a strong CEO and leader
  • 18. Before we can look at what makes a good CEO, we need to define the role
  • 19. 1) Set the vision 2) Build the team 3) Keep money in the bank
  • 20. Customers Shareholders Team The CEO’s Stakeholders ● The reason this is illustrated as a stool is because if one leg breaks the whole thing falls down. ● You need to focus on all three of these to be successful as a leader.
  • 21. The CEO’s KPI Happiness level of stakeholders
  • 22. ● Ping Pong ● Foosball ● Free snacks ● Free Beer ● Dogs ● Unlimited vacations These are all superficial and won’t lead to employee happiness What is not happiness?
  • 23. ● I recognize that everyone works differently ● The trick is finding your balance ● You want to work to live, not live to work Happiness comes from work-life balance
  • 24. What is work-life balance? ● Being home for your family ● Disconnecting without fear ● Owning your weekends ● At Breathe Life we recognize that life happens
  • 25. The tides are turning ● It’s no longer the harder you push, the cooler you are ● Founders are talking publicly about mental health issues ● Founder support groups are springing up ● The dark side of entrepreneurship is been exposed
  • 26. The problem is the definition of success We glorify extreme founders like Jack Ma who follows the 996 rule and Jack Dorsey whose morning routine I covered at the beginning.
  • 27. The crazier the better? ● Would Fyre Festival have happened if people hadn’t glorified the Founder? ● Why do we only hear about bro culture startups? ● Shouldn’t we recognize founders who create great work environments?
  • 28. First focus on your own balance and health as a leader
  • 29. ● 45 minutes off email before going home ● Block off family & social time ● Don’t let your emails be the first thing you do when you get up ● Surround yourself with smart people ● Have Co-Founders!! ● Set working hours ● Unplug when not working ● Schedule “me” time ● Prioritize your physical health ● Eat well ● Meditate Some of my tips
  • 30. Only once you have a good balance can you focus on building a healthy team
  • 31. At Breathe Life we’re investing heavily in team happiness
  • 32. We have a strong set of values ● Human, Trusting, Proactive, Resourceful, Playfulness ● We created them from the start ● We publicly shared them ● We perform our annual reviews based on them
  • 33. We make an extra effort for diversity ● 8 women to 18 men ● Team members from over 10 different nationalities ● A combined 8 different languages are spoken ● People in their 20s and others in their 50s
  • 34. We act and behave healthily ● Healthy lunches and snacks ● Healthy team events ● Personal trainer at the office ● Running club, softball, volleyball and soccer teams We’ve even partnered with Startupfest to host Wakeupfest.
  • 35. We have above average benefits ● Generous healthcare benefits ● Telemedicine -> Dialogue ● 4 weeks of vacation ● Closed at Holidays ● Birthday day off
  • 36. We have the tools to take feedback Officevibe Employee NPS Weekly 1:1s
  • 37. Working Hard VS Working Smart ● Don’t mistake happiness for not working hard ● We do have the odd 70 hour week, but it’s not the norm ● We make sure there is a balance
  • 39. “With Happiness Comes Success” John Zimmer @Lyft Thank you ian@breathelife.com

Editor's Notes

  1. The above stories showcase the human side effects of pushing yourself too hard but it’s also proven that it’s not even worth it for companies! Fatigued workers cost employers $100 billion in lost productivity!
  2. Before jumping into what makes a good CEO, let’s define the role of the CEO
  3. The way to focus on all three of the stool legs is to keep each stakeholder happy. This is the CEO’s KPI
  4. What is a work-life balance? Being home for your family Not working through the weekend Being able to turn off and not be punished Life happens and at Breathe Life, we understand that
  5. With happiness comes success John Zimmer @ Lyft “It's a combination of finding work that you are passionate about so you feel good about committing the time, as well as making the physical and mental time and space to be with the people most important in your life.” Craig Newmark, Andy Baio (Kickstarter/XOXO) are other good examples.