Transforming traditional outreach by leveraging web media. Web users make quick judgments about credibility based on website design. Most consumers trust peer recommendations and bloggers' opinions about products and brands. Creating an engaging website is important for building brand awareness, promoting new products/services, and community engagement. Participating in web media allows shaping positive discussions that are already happening online about a company or brand. Word-of-mouth is the top influencer of purchases and viral marketing through web media can reach many people at low cost compared to traditional media. Building trust and credibility through website design helps visitors feel confident purchasing from a company.