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Luth 
Research 
Whitepaper 
Dawn 
of 
a 
Social 
Media 
Trend? 
Revelations 
from 
Butter, 
a 
new 
social 
media 
app 
Luth 
Research, 
Inc. 
(619) 
234-­‐5884 
info@luthresearch.com
The 
purpose 
of 
this 
study 
is 
to 
address 
the 
following 
questions 
for 
our 
client, 
Butter, 
a 
new 
social 
media 
app: 
• What 
are 
the 
main 
reasons 
for 
using 
social 
media? 
• What 
do 
younger 
segments 
of 
the 
population 
want 
in 
social 
media? 
• How 
are 
trends 
in 
social 
media 
changing? 
• If 
there 
is 
a 
change 
in 
social 
media 
trends, 
why? 
Methodology 
Using 
Luth 
Research’s 
ZQ 
Intelligence, 
consumers’ 
online 
behavior 
was 
tracked 
between 
January, 
2013 
and 
February, 
2014. 
ZQ 
Intelligence 
is 
Luth 
Research’s 
permission-­‐based 
technology 
platform 
that 
tracks 
consumer 
behaviors 
and 
activities 
across 
computers 
(desktops 
& 
laptops) 
smartphones, 
and 
tablets. 
It 
combines 
the 
digital 
information 
with 
quantitative 
and 
qualitative 
research 
among 
the 
same 
individuals, 
giving 
single-­‐source 
insights 
on 
how 
consumers 
navigate 
through 
their 
path 
to 
purchase 
across 
product 
categories. 
Some 
of 
the 
benefits 
of 
ZQ 
Intelligence 
include: 
• Capturing 
of 
behaviors 
on 
computers 
passively 
• Integrating 
digital 
data 
seamlessly 
with 
surveys 
• Providing 
single-­‐source 
measurement 
• Delivering 
big 
data 
via 
custom 
insight 
delivery 
An 
online 
quantitative 
survey 
was 
conducted 
among 
526 
Butter 
users 
to 
understand 
their 
social 
media 
usage, 
perceptions 
and 
preferences. 
An 
integrative 
approach 
was 
taken 
to 
incorporate 
ZQ 
digital 
data 
and 
online 
survey 
data 
to 
provide 
a 
holistic 
understanding 
of 
the 
study 
objectives. 
Executive 
Summary 
Younger 
segments 
of 
the 
population 
are 
using 
social 
media 
to 
make 
new 
friends 
outside 
of 
their 
social 
circles. 
For 
the 
segments 
of 
the 
population 
under 
30, 
making 
new 
friends 
outside 
of 
their 
regular 
social 
circles 
is 
the 
primary 
reason 
for 
using 
social 
media 
in 
general, 
indicating 
a 
preference 
for 
social 
media 
networks 
that 
facilitate 
these 
connections. 
It 
is 
also 
one 
of 
the 
top 
reasons 
for 
using 
Butter 
for 
those 
under 
30, 
especially 
women, 
which 
suggests 
that 
they 
are 
using 
Butter 
to 
make 
new 
friends. 
Younger 
segments 
of 
the 
population 
prefer 
social 
media 
that 
is 
both 
innovative 
and 
setting 
trends. 
The 
segment 
of 
the 
population 
under 
18 
joined 
Butter 
because 
they 
wanted 
a 
newer 
1 
Objectives 
Luth 
Research, 
LLC 
Confidential
social 
network. 
Those 
under 
30 
joined 
Butter 
because 
they 
were 
bored. 
A 
significant 
portion 
of 
the 
population 
under 
30 
sees 
Butter 
as 
a 
leading 
trendsetter. 
Facebook 
usage 
has 
decreased 
for 
the 
younger 
segments 
of 
the 
population, 
especially 
women. 
A 
majority 
of 
the 
population 
under 
30 
says 
their 
Facebook 
usage 
has 
decreased 
over 
the 
past 
year, 
from 
April 
2013 
to 
April 
2014. 
A 
significant 
portion 
of 
the 
female 
population 
under 
30 
also 
say 
this 
is 
true. 
PC 
web-­‐based 
data 
from 
approximately 
30,000 
ZQ 
panelists 
also 
show 
an 
overall 
downward 
trend 
in 
visits, 
visitors, 
and 
time 
spent 
on 
Facebook 
over 
a 
similar 
timeframe, 
from 
January 
2013 
to 
February 
2014. 
Younger 
segments 
of 
the 
population 
are 
moving 
away 
from 
Facebook 
because 
it 
is 
no 
longer 
cutting 
edge 
and 
has 
become 
stale. 
A 
significant 
portion 
of 
the 
population 
under 
30 
are 
moving 
away 
from 
Facebook 
because 
they 
found 
newer 
social 
networks 
they 
like 
better. 
This 
is 
especially 
true 
for 
women 
under 
18. 
Women 
under 
18 
and 
men 
between 
18 
and 
29 
also 
think 
Facebook 
has 
become 
boring. 
Reasons 
for 
Using 
Social 
Media 
Butter 
users 
primarily 
use 
social 
media 
to 
make 
new 
friends 
outside 
of 
their 
social 
circles 
(22%) 
and 
out 
of 
a 
desire 
to 
avoid 
boredom 
(21%). 
Most 
of 
those 
that 
primarily 
use 
social 
media 
to 
make 
new 
friends 
are 
under 
30. 
The 
three 
least 
important 
reasons 
are 
sharing 
opinions 
with 
friends 
and 
family, 
entertainment 
through 
“people 
watching”, 
and 
staying 
up-­‐to-­‐date 
on 
current 
events. 
There 
is 
not 
a 
significant 
difference 
between 
those 
that 
primarily 
use 
Butter 
and 
those 
that 
primarily 
use 
Facebook 
in 
either 
of 
these 
responses, 
suggesting 
both 
primary 
Butter 
users 
and 
primary 
Facebook 
users 
are 
interested 
in 
making 
new 
friends 
and 
want 
to 
be 
entertained. 
2 
Q6. 
What 
is 
the 
primary 
reason 
you 
use 
social 
media? 
Survey 
Base: 
Total 
Respondents 
n=526 
Luth 
Research, 
LLC 
Confidential
Importance 
of 
Making 
New 
Friends 
Almost 
two 
thirds 
of 
Butter 
users 
consider 
making 
new 
friends 
on 
social 
media 
as 
either 
very 
important 
or 
somewhat 
important, 
which 
reflects 
the 
top 
reason 
for 
using 
social 
media. 
A 
majority 
(66% 
-­‐ 
68%) 
of 
women 
under 
30 
feel 
that 
making 
new 
friends 
on 
social 
media 
is 
either 
very 
important 
or 
somewhat 
important. 
That 
being 
said, 
over 
one 
fourth 
of 
Butter 
users 
feel 
impartial 
about 
making 
new 
friends. 
Q7. 
How 
important 
to 
you 
is 
the 
ability 
on 
social 
media 
to 
make 
new 
friends? 
Survey 
Base: 
Total 
Respondents 
n=526 
YouTube, 
Facebook, 
Kik, 
Snapchat, 
and 
Instagram 
were 
the 
top 
social 
media 
networks 
used 
by 
a 
majority 
of 
Butter 
users 
in 
the 
past 
month. 
Over 
a 
fourth 
of 
Butter 
users 
use 
all 
social 
media 
networks 
equally, 
which 
suggests 
that 
their 
usage 
is 
spread 
across 
different 
sites 
rather 
than 
focused 
primarily 
on 
one. 
Also, 
Facebook 
and 
Butter 
are 
tied 
as 
being 
the 
primary 
site 
Butter 
users 
visit 
most 
often. 
3 
Social 
Media 
Networks 
Used 
Luth 
Research, 
LLC 
Confidential
Q4. 
Which 
of 
the 
following 
have 
you 
used 
in 
the 
last 
month? 
; 
Q5. 
Which 
of 
the 
following 
do 
you 
use 
most 
often? 
Survey 
Base: 
Total 
Respondents 
n=526 
Who 
is 
setting 
trends? 
Almost 
a 
quarter 
of 
Butter 
users 
perceive 
Butter 
as 
the 
leading 
trendsetter, 
which 
suggests 
that 
Butter 
users 
think 
highly 
of 
this 
social 
network. 
Not 
surprisingly, 
primary 
Butter 
users 
are 
more 
likely 
to 
consider 
Butter 
as 
being 
a 
trendsetter 
than 
primary 
Facebook 
users 
(58% 
vs. 
25%). 
Additionally, 
women 
18+ 
years 
old 
and/or 
members 
who 
consider 
it 
important 
to 
meet 
new 
people 
are 
more 
likely 
to 
perceive 
Butter 
as 
a 
trendsetter 
than 
younger 
women 
and/or 
members 
who 
do 
not 
consider 
it 
important 
to 
meet 
new 
people. 
Q8. 
In 
your 
opinion, 
which 
of 
the 
following 
is 
excelling 
in 
setting 
new 
trends 
in 
social 
media 
usage? 
Survey 
Base: 
Total 
Respondents 
n=526 
= 
Significantly 
higher 
percentage 
at 
95% 
confidence 
level 
4 
Luth 
Research, 
LLC 
Confidential
Almost 
half 
of 
Butter 
users 
say 
their 
Facebook 
usage 
has 
declined 
over 
the 
past 
year, 
between 
April 
2013 
and 
April 
2014, 
while 
less 
than 
a 
quarter 
say 
that 
it 
has 
increased. 
The 
top 
two 
reasons 
for 
a 
decrease 
in 
Facebook 
usage 
are 
finding 
other 
social 
media 
networks 
that 
they 
like 
better 
and 
perceiving 
Facebook 
as 
boring. 
In 
contrast, 
users 
joined 
Butter 
because 
of 
a 
desire 
for 
a 
new 
social 
network 
and 
for 
entertainment. 
Q9. 
Over 
the 
past 
year, 
has 
your 
Facebook 
usage 
increased, 
decreased, 
or 
stayed 
the 
same? 
Q10. 
You 
indicated 
that 
your 
use 
of 
Facebook 
has 
decreased. 
Why 
is 
that? 
Please 
select 
all 
that 
apply. 
Survey 
Base: 
Respondents 
Using 
Facebook 
n=392; 
Respondents 
Whose 
Facebook 
Usage 
Has 
Decreased 
n=182 
5 
Butter 
users’ 
Facebook 
Usage 
Luth 
Research, 
LLC 
Confidential
The 
percent 
of 
ZQ 
panelists 
using 
Facebook 
has 
steadily 
declined 
since 
January 
2013, 
falling 
from 
90% 
to 
86% 
over 
the 
course 
of 
a 
year. 
The 
first 
quarter 
of 
2014 
has 
not 
reached 
the 
peak 
levels 
seen 
in 
the 
first 
quarter 
of 
2013. 
This 
data 
supports 
the 
responses 
of 
Butter 
users 
who 
say 
their 
Facebook 
usage 
has 
decreased. 
Survey 
Base: 
ZQ 
Panelists 
who 
have 
visited 
Facebook 
on 
PC 
Only 
n=varied 
by 
month 
= 
Q1 
2013 
values 
significantly 
higher 
than 
Q1 
2014 
values 
The 
average 
visit 
time 
per 
day 
on 
Facebook 
dropped 
from 
28 
minutes 
to 
23 
minutes 
from 
January 
2013 
to 
January 
2014, 
and 
from 
27 
minutes 
to 
22 
minutes 
between 
February 
2013 
and 
February 
2014. 
This 
indicates 
an 
overall 
drop 
in 
the 
time 
spent 
on 
Facebook 
as 
the 
first 
quarter 
of 
2014 
has 
not 
reached 
the 
same 
peak 
numbers 
seen 
in 
the 
first 
quarter 
of 
2013. 
This 
parallels 
the 
trend 
seen 
on 
the 
previous 
slide. 
6 
ZQ 
Panelists’ 
Facebook 
Usage 
Luth 
Research, 
LLC 
Confidential
Survey 
Base: 
ZQ 
Panelists 
who 
have 
visited 
Facebook 
on 
PC 
Only 
n=varied 
by 
month 
= 
Q1 
2013 
values 
significantly 
higher 
than 
Q1 
2014 
values 
The 
average 
number 
of 
visits 
to 
Facebook 
decreased 
from 
30-­‐33 
visits 
in 
January 
and 
February 
2013 
to 
28-­‐30 
visits 
in 
January 
and 
February 
2014. 
The 
peak 
in 
the 
first 
quarter 
of 
2014 
is 
still 
not 
up 
to 
the 
same 
levels 
it 
was 
in 
the 
first 
quarter 
of 
2013. 
Survey 
Base: 
ZQ 
Panelists 
who 
have 
visited 
Facebook 
on 
PC 
Only 
n=varied 
by 
month 
= 
Q1 
2013 
values 
significantly 
higher 
than 
Q1 
2014 
values 
The 
percent 
of 
ZQ 
panel 
members 
who 
visit 
Facebook 
more 
than 
5 
times 
a 
month 
has 
dropped 
significantly 
over 
the 
tracked 
year 
from 
65% 
in 
January 
2013 
to 
59% 
in 
January 
2014. 
7 
Luth 
Research, 
LLC 
Confidential
The 
average 
number 
of 
days 
visited 
to 
Facebook, 
however, 
has 
stayed 
consistent 
throughout 
the 
year 
at 
around 
11 
days 
per 
month. 
Survey 
Base: 
ZQ 
Panelists 
who 
have 
visited 
Facebook 
on 
PC 
Only 
n=varied 
by 
month 
= 
Q1 
2013 
values 
significantly 
higher 
than 
Q1 
2014 
values 
More 
than 
half 
of 
Butter 
users 
use 
Butter 
because 
they 
are 
interested 
in 
trying 
new 
social 
networks 
and 
almost 
half 
use 
Butter 
out 
of 
boredom. 
This 
indicates 
a 
desire 
for 
novelty 
and 
innovation 
in 
social 
media. 
Almost 
half 
also 
use 
Butter 
to 
make 
new 
friends 
outside 
of 
their 
regular 
social 
circles, 
which 
parallels 
the 
primary 
reason 
for 
using 
social 
media 
and 
the 
high 
importance 
placed 
on 
the 
ability 
to 
make 
new 
friends. 
Butter 
users 
are 
not 
concerned 
with 
staying 
connected 
with 
friends 
in 
their 
social 
circles 
(8%) 
or 
sharing 
their 
opinions 
with 
friends 
in 
their 
social 
circles 
(8%). 
8 
Why 
Use 
Butter? 
Luth 
Research, 
LLC 
Confidential
Q11. 
What 
are 
the 
reasons 
why 
you 
use 
GMR 
(GetMeRated)? 
Please 
select 
all 
that 
apply. 
Survey 
Base: 
Total 
Respondents 
n=526 
9 
Survey 
Respondent 
Profiles 
Luth 
Research, 
LLC 
Confidential

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The Social Media Interactions Of Millennials

  • 1. Luth Research Whitepaper Dawn of a Social Media Trend? Revelations from Butter, a new social media app Luth Research, Inc. (619) 234-­‐5884 info@luthresearch.com
  • 2. The purpose of this study is to address the following questions for our client, Butter, a new social media app: • What are the main reasons for using social media? • What do younger segments of the population want in social media? • How are trends in social media changing? • If there is a change in social media trends, why? Methodology Using Luth Research’s ZQ Intelligence, consumers’ online behavior was tracked between January, 2013 and February, 2014. ZQ Intelligence is Luth Research’s permission-­‐based technology platform that tracks consumer behaviors and activities across computers (desktops & laptops) smartphones, and tablets. It combines the digital information with quantitative and qualitative research among the same individuals, giving single-­‐source insights on how consumers navigate through their path to purchase across product categories. Some of the benefits of ZQ Intelligence include: • Capturing of behaviors on computers passively • Integrating digital data seamlessly with surveys • Providing single-­‐source measurement • Delivering big data via custom insight delivery An online quantitative survey was conducted among 526 Butter users to understand their social media usage, perceptions and preferences. An integrative approach was taken to incorporate ZQ digital data and online survey data to provide a holistic understanding of the study objectives. Executive Summary Younger segments of the population are using social media to make new friends outside of their social circles. For the segments of the population under 30, making new friends outside of their regular social circles is the primary reason for using social media in general, indicating a preference for social media networks that facilitate these connections. It is also one of the top reasons for using Butter for those under 30, especially women, which suggests that they are using Butter to make new friends. Younger segments of the population prefer social media that is both innovative and setting trends. The segment of the population under 18 joined Butter because they wanted a newer 1 Objectives Luth Research, LLC Confidential
  • 3. social network. Those under 30 joined Butter because they were bored. A significant portion of the population under 30 sees Butter as a leading trendsetter. Facebook usage has decreased for the younger segments of the population, especially women. A majority of the population under 30 says their Facebook usage has decreased over the past year, from April 2013 to April 2014. A significant portion of the female population under 30 also say this is true. PC web-­‐based data from approximately 30,000 ZQ panelists also show an overall downward trend in visits, visitors, and time spent on Facebook over a similar timeframe, from January 2013 to February 2014. Younger segments of the population are moving away from Facebook because it is no longer cutting edge and has become stale. A significant portion of the population under 30 are moving away from Facebook because they found newer social networks they like better. This is especially true for women under 18. Women under 18 and men between 18 and 29 also think Facebook has become boring. Reasons for Using Social Media Butter users primarily use social media to make new friends outside of their social circles (22%) and out of a desire to avoid boredom (21%). Most of those that primarily use social media to make new friends are under 30. The three least important reasons are sharing opinions with friends and family, entertainment through “people watching”, and staying up-­‐to-­‐date on current events. There is not a significant difference between those that primarily use Butter and those that primarily use Facebook in either of these responses, suggesting both primary Butter users and primary Facebook users are interested in making new friends and want to be entertained. 2 Q6. What is the primary reason you use social media? Survey Base: Total Respondents n=526 Luth Research, LLC Confidential
  • 4. Importance of Making New Friends Almost two thirds of Butter users consider making new friends on social media as either very important or somewhat important, which reflects the top reason for using social media. A majority (66% -­‐ 68%) of women under 30 feel that making new friends on social media is either very important or somewhat important. That being said, over one fourth of Butter users feel impartial about making new friends. Q7. How important to you is the ability on social media to make new friends? Survey Base: Total Respondents n=526 YouTube, Facebook, Kik, Snapchat, and Instagram were the top social media networks used by a majority of Butter users in the past month. Over a fourth of Butter users use all social media networks equally, which suggests that their usage is spread across different sites rather than focused primarily on one. Also, Facebook and Butter are tied as being the primary site Butter users visit most often. 3 Social Media Networks Used Luth Research, LLC Confidential
  • 5. Q4. Which of the following have you used in the last month? ; Q5. Which of the following do you use most often? Survey Base: Total Respondents n=526 Who is setting trends? Almost a quarter of Butter users perceive Butter as the leading trendsetter, which suggests that Butter users think highly of this social network. Not surprisingly, primary Butter users are more likely to consider Butter as being a trendsetter than primary Facebook users (58% vs. 25%). Additionally, women 18+ years old and/or members who consider it important to meet new people are more likely to perceive Butter as a trendsetter than younger women and/or members who do not consider it important to meet new people. Q8. In your opinion, which of the following is excelling in setting new trends in social media usage? Survey Base: Total Respondents n=526 = Significantly higher percentage at 95% confidence level 4 Luth Research, LLC Confidential
  • 6. Almost half of Butter users say their Facebook usage has declined over the past year, between April 2013 and April 2014, while less than a quarter say that it has increased. The top two reasons for a decrease in Facebook usage are finding other social media networks that they like better and perceiving Facebook as boring. In contrast, users joined Butter because of a desire for a new social network and for entertainment. Q9. Over the past year, has your Facebook usage increased, decreased, or stayed the same? Q10. You indicated that your use of Facebook has decreased. Why is that? Please select all that apply. Survey Base: Respondents Using Facebook n=392; Respondents Whose Facebook Usage Has Decreased n=182 5 Butter users’ Facebook Usage Luth Research, LLC Confidential
  • 7. The percent of ZQ panelists using Facebook has steadily declined since January 2013, falling from 90% to 86% over the course of a year. The first quarter of 2014 has not reached the peak levels seen in the first quarter of 2013. This data supports the responses of Butter users who say their Facebook usage has decreased. Survey Base: ZQ Panelists who have visited Facebook on PC Only n=varied by month = Q1 2013 values significantly higher than Q1 2014 values The average visit time per day on Facebook dropped from 28 minutes to 23 minutes from January 2013 to January 2014, and from 27 minutes to 22 minutes between February 2013 and February 2014. This indicates an overall drop in the time spent on Facebook as the first quarter of 2014 has not reached the same peak numbers seen in the first quarter of 2013. This parallels the trend seen on the previous slide. 6 ZQ Panelists’ Facebook Usage Luth Research, LLC Confidential
  • 8. Survey Base: ZQ Panelists who have visited Facebook on PC Only n=varied by month = Q1 2013 values significantly higher than Q1 2014 values The average number of visits to Facebook decreased from 30-­‐33 visits in January and February 2013 to 28-­‐30 visits in January and February 2014. The peak in the first quarter of 2014 is still not up to the same levels it was in the first quarter of 2013. Survey Base: ZQ Panelists who have visited Facebook on PC Only n=varied by month = Q1 2013 values significantly higher than Q1 2014 values The percent of ZQ panel members who visit Facebook more than 5 times a month has dropped significantly over the tracked year from 65% in January 2013 to 59% in January 2014. 7 Luth Research, LLC Confidential
  • 9. The average number of days visited to Facebook, however, has stayed consistent throughout the year at around 11 days per month. Survey Base: ZQ Panelists who have visited Facebook on PC Only n=varied by month = Q1 2013 values significantly higher than Q1 2014 values More than half of Butter users use Butter because they are interested in trying new social networks and almost half use Butter out of boredom. This indicates a desire for novelty and innovation in social media. Almost half also use Butter to make new friends outside of their regular social circles, which parallels the primary reason for using social media and the high importance placed on the ability to make new friends. Butter users are not concerned with staying connected with friends in their social circles (8%) or sharing their opinions with friends in their social circles (8%). 8 Why Use Butter? Luth Research, LLC Confidential
  • 10. Q11. What are the reasons why you use GMR (GetMeRated)? Please select all that apply. Survey Base: Total Respondents n=526 9 Survey Respondent Profiles Luth Research, LLC Confidential