The document provides tips for effective communication during sales meetings. It suggests focusing 7% on words, 38% on tone, and 55% on body language to connect with customers. Maintaining eye contact, using hand gestures, and smiling can help recall memory and creative thinking. Upcoming sales training workshops are also listed that cover negotiation skills and key account management for advancing selling abilities.

1. The Sales Meeting 30
Meeting with Clients/
Customers

2. Know what you want to be
Look what you want to be
Act what you want to be
Take Control
The Meeting

3. Customer
Company
Yourself
The Meeting

4. 7% words
38% Tone
55% Body Language
The Communication
of a Feeling

5. The Eyes

6. Memory Recall Creative Thinking
The Eyes

7. E
S
P
The Meeting
ye Contact
mile
alms of the Hands

8. Coming Up
Power Series Business Breakfast
Sales Negotiation
R745 per Delegate (R4000 Table of 6)
14th June Cape Town
12th June Durban
13th June Johannesburg
richard@richardmulvey.biz
Advanced Selling Skills & KAM
R6450
26 & 27 June Cape Town
18 & 19 June Durban
20 & 21 June Johannesburg

9. The Sales Meeting
https://www.slideshare.net/RichardM1/the-sales-meeting-week-30