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How to Identify your Optimum Price


                         An Introduction to Value
                               Based Pricing



Copyright Margin2 2011
                                                    price at the moment of truth
Why is Pricing so important?




           Those companies that ‘achieved true excellence in their price execution
           capabilities . . . earned operating profits 24% higher than their industry peers’
                                                                         Hogan 2011


Copyright Margin2 2011
                                                                              price at the moment of truth
The moment of truth


 In every sale, the                                                                            The price you offer
   buyer makes a                                                                                     is therefore
mental or physical                                                                                fundamental to
 calculation of the
                          Value                                                     Price         your customers
value they will gain                                                                            value calculation,
   from making a                                                                                 it’s a moment of
      purchase                                                                                 truth where theory
                                                                                                becomes practice

                                      Every purchase is therefore a balance
                                    between the price offered and the value
                                  delivered, there is the constant risk of losing
                                      the sale or missing out on vital profit.




 Copyright Margin2 2011
                                                                                            price at the moment of truth
So, if its about ‘Value’, what does that mean?


         • Its judged in unquantifiable terms

         • It is judged from a range of perspectives

         • It is always placed in the context of today’s sale




Copyright Margin2 2011
                                                     price at the moment of truth
Strategic Price Positioning
                                     Customer
                                       Value




     Identify
                                   Strategic Price            Competitive
     Minimum
                                      Position                  Anchors
       Price




                                    Sales Channel
Source: Hinterhuber 2010
Copyright Margin2 2011
                                                         price at the moment of truth
Equation for Customer Value


            Benefit
        - Effort
        -         Risk = Value                  Price




Copyright Margin2 2011
                                                    price at the moment of truth
Types of Customer Benefit

      Service Level                                                       +

              Economic            Functional         Intangible
             Commodities        Uniqueness &       Image, brand,
              with price        ability to meet        unique
             based appeal         consumer          experience
                                     needs

        +                                            Price Sensitivity
              ‘They saved me     ‘They processed      ‘My friend
              £10,000 in tax’     my accounts in    referred them
                                     2 days’            to me’


Copyright Margin2 2011
                                                          price at the moment of truth
Activity Value Mapping

                 Value        Integral      Market                Margin
               Destroyers     Features      Benefits              Drivers

             High




      Value


                                                           Cost Benefit Break Even Point

              Low
                     Common                                                    Unique
                                         Differentiation
Copyright Margin2 2011
                                                                            price at the moment of truth
price at the moment of truth
How much would you pay for this car?




                         Ford Focus 1.6 Zetec 2007 45,000 miles

Copyright Margin2 2011
                                                            price at the moment of truth
This Ford                   This Ford
                         Focus 1.6                   Focus 1.6
                         Zetec 2001                  Zetec 2011
          with 139,000 miles is       with 22 miles is
          advertised for £695         advertised for £12,000




          How much would you pay      How much would you pay
          for this Ford Focus 1.6     for this Ford Focus 1.6
          Zetec 2007 with 45,000      Zetec 2007 with 45,000
          miles on the clock?         miles on the clock?


Copyright Margin2 2011
                                                      price at the moment of truth
How Coca Cola exploits different
                           sales channels
                                                    Price per 100ml
   0.7
                                                                                    0.6
   0.6

   0.5

   0.4

   0.3                                                     0.25

   0.2
                              0.09
   0.1

     0
                         2 Litre in Tesco              500ml in Coop           250ml in a Pub




                                            £1.78                      £1.25                      £1.50



Copyright Margin2 2011
                                                                                  price at the moment of truth
Understand your customers customer
                         through sales chains
                                  e.g. Food & Drink Sales Channel


                                                             Research, Marketing
                                                               and Advertising


    Farmer               Manufacturer       Retailer        Shopper      Consumer


                                    Farmers
                                    Markets




Copyright Margin2 2011
                                                                        price at the moment of truth
3 Points to Remember about Pricing

  • Getting it right has a huge impact

  • Its about understanding what your Customers are
    willing to pay

  • To exploit the opportunity you need to understand
    your customers, competitors and channels



Copyright Margin2 2011
                                             price at the moment of truth
Thank you




Copyright Margin2 2011
                                     price at the moment of truth

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The Price is Right Event 1st November 2011

  • 1. How to Identify your Optimum Price An Introduction to Value Based Pricing Copyright Margin2 2011 price at the moment of truth
  • 2. Why is Pricing so important? Those companies that ‘achieved true excellence in their price execution capabilities . . . earned operating profits 24% higher than their industry peers’ Hogan 2011 Copyright Margin2 2011 price at the moment of truth
  • 3. The moment of truth In every sale, the The price you offer buyer makes a is therefore mental or physical fundamental to calculation of the Value Price your customers value they will gain value calculation, from making a it’s a moment of purchase truth where theory becomes practice Every purchase is therefore a balance between the price offered and the value delivered, there is the constant risk of losing the sale or missing out on vital profit. Copyright Margin2 2011 price at the moment of truth
  • 4. So, if its about ‘Value’, what does that mean? • Its judged in unquantifiable terms • It is judged from a range of perspectives • It is always placed in the context of today’s sale Copyright Margin2 2011 price at the moment of truth
  • 5. Strategic Price Positioning Customer Value Identify Strategic Price Competitive Minimum Position Anchors Price Sales Channel Source: Hinterhuber 2010 Copyright Margin2 2011 price at the moment of truth
  • 6. Equation for Customer Value Benefit - Effort - Risk = Value Price Copyright Margin2 2011 price at the moment of truth
  • 7. Types of Customer Benefit Service Level + Economic Functional Intangible Commodities Uniqueness & Image, brand, with price ability to meet unique based appeal consumer experience needs + Price Sensitivity ‘They saved me ‘They processed ‘My friend £10,000 in tax’ my accounts in referred them 2 days’ to me’ Copyright Margin2 2011 price at the moment of truth
  • 8. Activity Value Mapping Value Integral Market Margin Destroyers Features Benefits Drivers High Value Cost Benefit Break Even Point Low Common Unique Differentiation Copyright Margin2 2011 price at the moment of truth
  • 9. price at the moment of truth
  • 10. How much would you pay for this car? Ford Focus 1.6 Zetec 2007 45,000 miles Copyright Margin2 2011 price at the moment of truth
  • 11. This Ford This Ford Focus 1.6 Focus 1.6 Zetec 2001 Zetec 2011 with 139,000 miles is with 22 miles is advertised for £695 advertised for £12,000 How much would you pay How much would you pay for this Ford Focus 1.6 for this Ford Focus 1.6 Zetec 2007 with 45,000 Zetec 2007 with 45,000 miles on the clock? miles on the clock? Copyright Margin2 2011 price at the moment of truth
  • 12. How Coca Cola exploits different sales channels Price per 100ml 0.7 0.6 0.6 0.5 0.4 0.3 0.25 0.2 0.09 0.1 0 2 Litre in Tesco 500ml in Coop 250ml in a Pub £1.78 £1.25 £1.50 Copyright Margin2 2011 price at the moment of truth
  • 13. Understand your customers customer through sales chains e.g. Food & Drink Sales Channel Research, Marketing and Advertising Farmer Manufacturer Retailer Shopper Consumer Farmers Markets Copyright Margin2 2011 price at the moment of truth
  • 14. 3 Points to Remember about Pricing • Getting it right has a huge impact • Its about understanding what your Customers are willing to pay • To exploit the opportunity you need to understand your customers, competitors and channels Copyright Margin2 2011 price at the moment of truth
  • 15. Thank you Copyright Margin2 2011 price at the moment of truth