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Rules and Regulations
2Presentation created by Norbert Szucs
The delivery
 Delivery is the process of transporting goods from a
source location to a predefined destination.
 The general process of delivering goods is known as
distribution.
 The study of effective processes for delivery and
disposition of goods and personnel is called logistics.
 Freight transport is the physical process
of transportingcommodities and merchandise goods
and cargo.
3Presentation created by Norbert Szucs
Shipping routes illustrates the relative
density of commercial shipping in the
world's oceans.
Presentation created by Norbert Szucs 4
1. Pre-delivery rules for the prefect
delivery
 We make sure brands, suppliers and forwarders
keep in line with internal policies and regulatory
requirements.
5Presentation created by Norbert Szucs
The importance of correct
information
 With the correct information we can receive a correct
delivery forecast
 Goods In Team`s procedure can be faster
 They don`t need an extra staff or help from any other
department
 The delivered stock can be with Put Away team after
the arriving in 24 hours
 We don`t create extra job for Buying Team /
Merchandising Team / MDA assistant team
6Presentation created by Norbert Szucs
The superpower - PREDICTABILITY
Most important thing in every busy period
 Departments can use a perfect rota (Goods In / Put
Away)
 The “priority delivery” note is not a problem (24
hours)
 We can follow the deliveries in the NAV
 The delivery forecast has a prefect data
7Presentation created by Norbert Szucs
The best information is the correct
information
Sometimes we have an information about the delivery
but....
- Delivery date / box number / unit number is incorrect
- We can`t use the attached packing list
- Wrong colour / unit code in the system
- Damage items
The incorrect information create the same situation as
the missing information
8Presentation created by Norbert Szucs
Our bodyguard – the MDA number
MDA (Merchandise Delivery Authority)
Very important for brands / forwarders and for the DC
 Shipping can arrive only with MDA number
 We receive every information about the deliveries from
this number
 We can create a daily / weekly plan only with these
numbers
9Presentation created by Norbert Szucs
MDA assistants
 This role is to ensure the recording and booking of all
inbound deliveries into the distribution centre and the
resolution of any related supplier or internal queries
are completed.
 The client is a prestigious multichannel retailer with
both gravitas in their market and impressive growth
rates.
 This position is at the beginning of a step change in
the receiving of product.
10Presentation created by Norbert Szucs
MDA assistants role
 They must issue the MDA numbers ASAP to
brands/forwarders
 In the first step they can check / they will be informed
about the deliveries
 Main point of contact between the Distribution
Centre, the clients Buying and Merchandising
Departments and the Brands/suppliers.
 They can report first time the problems to Buying
Team
11Presentation created by Norbert Szucs
The perfect MDA number
The perfect MDA number has got the below correct
information
 No. of cartons
 Carton units / Hanging units
 Brand name
 Forwarder name
 Expected delivery date
 Delivery Start / End Date
12Presentation created by Norbert Szucs
Information from MDA numbers
After the booking confirmation we will receive the correct
information about the incoming deliveries
 How many deliveries
 With how may units / cartons
 From which Brands
 With which Forwarders
All of this date we can create a correct delivery forecast and
the Goods In Team can create a correct daily / weekly plan
in the job.
13Presentation created by Norbert Szucs
The World of the Shadow – The
packing list 1/2
Before the MDA issued we must receive the correct
packing list for each deliveries.
On the packing list we need the below information
- MDA / PO number
- Styles
- Vendor colour code / Matches colour code
- Variant code
- Quantity
14Presentation created by Norbert Szucs
The World of the Shadow – The
packing list 2/2
The invoice is not packing list.
With correct packing list we can do the receiving
procedure faster and shorter.
15Presentation created by Norbert Szucs
The perfect delivery
 We receive it with MDA / PO number
 On the booking day
 With correct packing list
 In a perfect package
16Presentation created by Norbert Szucs
2. The 2 forms of deliveries –
perfect and wrong delivery
Job - Time – Staff – Planning – Forecast
Cases – Emails – Problems
Stressful workplace
17Presentation created by Norbert Szucs
3. The wrong delivery
18Presentation created by Norbert Szucs
 If we receive the delivery with any problem it will
create extra job for the Goods In Team.
 The extra job means not only extra hours on the rota it
will make the booking procedure slower.
 The unit will be later on
the stock and available on website.
We can later create a profit from the unit.
Possible delivery issues 1/2
 Unexpected/Unannounced delivery
 Damage carton
 NO MDA number on the box
 NO PO number on the box
 Out of expected date
 Out of delivery window
 NO packing list
 Irrelevant packing list/Invoice
 Less QYT on packing list
19Presentation created by Norbert Szucs
Possible delivery issues 2/2
 More QTY on packing list
 NO MDA/PO on packing list
 Wrong colour on the packing list/NAV
 Wrong unit code/size on the packing list/NAV
 Colour/Item not on NAV
 Incorrect care label
 Missing swing tags
 Quality issue
20Presentation created by Norbert Szucs
Effects of wrong deliveries
If we receive 500 units in this form:
- If it`s unexpected it create totally 15 extra hour for Goods In
Team (6.6 checking / 6.25 labelling / 1 doors / 1 label
printing)
- 15 hours is 2x7.5 hours it means that two people all day
dealing only with wrong deliveries
- Every other issue type create a delay at the booking. We
can`t pass the stock in 24 hours to Put Away Team
21Presentation created by Norbert Szucs
4. The comparison of the two
deliveries form
 Extra job hours vs Predictability rota
 Delay at stock booking vs Units`re in 24 hours in stock
 Wrong forecast vs Fast Goods In Procedure
22Presentation created by Norbert Szucs
6. Conclusions
 If the suppliers and forwarders can understand our internal
policies and regulatory requirements the Goods In
procedure can be easier and faster
 The correct delivery forecast can be useful
 In 24 hours can be the units in the stock
 Not necessary to create a new rota for the extra job
PROFESSIONAL DELIVERY AND GOOD IN PROCEDURE
IN THE WAREHOUSE
23Presentation created by Norbert Szucs
24Presentation created by Norbert Szucs
25Presentation created by Norbert Szucs

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The Perfect Delivery (1)

  • 2. 2Presentation created by Norbert Szucs
  • 3. The delivery  Delivery is the process of transporting goods from a source location to a predefined destination.  The general process of delivering goods is known as distribution.  The study of effective processes for delivery and disposition of goods and personnel is called logistics.  Freight transport is the physical process of transportingcommodities and merchandise goods and cargo. 3Presentation created by Norbert Szucs
  • 4. Shipping routes illustrates the relative density of commercial shipping in the world's oceans. Presentation created by Norbert Szucs 4
  • 5. 1. Pre-delivery rules for the prefect delivery  We make sure brands, suppliers and forwarders keep in line with internal policies and regulatory requirements. 5Presentation created by Norbert Szucs
  • 6. The importance of correct information  With the correct information we can receive a correct delivery forecast  Goods In Team`s procedure can be faster  They don`t need an extra staff or help from any other department  The delivered stock can be with Put Away team after the arriving in 24 hours  We don`t create extra job for Buying Team / Merchandising Team / MDA assistant team 6Presentation created by Norbert Szucs
  • 7. The superpower - PREDICTABILITY Most important thing in every busy period  Departments can use a perfect rota (Goods In / Put Away)  The “priority delivery” note is not a problem (24 hours)  We can follow the deliveries in the NAV  The delivery forecast has a prefect data 7Presentation created by Norbert Szucs
  • 8. The best information is the correct information Sometimes we have an information about the delivery but.... - Delivery date / box number / unit number is incorrect - We can`t use the attached packing list - Wrong colour / unit code in the system - Damage items The incorrect information create the same situation as the missing information 8Presentation created by Norbert Szucs
  • 9. Our bodyguard – the MDA number MDA (Merchandise Delivery Authority) Very important for brands / forwarders and for the DC  Shipping can arrive only with MDA number  We receive every information about the deliveries from this number  We can create a daily / weekly plan only with these numbers 9Presentation created by Norbert Szucs
  • 10. MDA assistants  This role is to ensure the recording and booking of all inbound deliveries into the distribution centre and the resolution of any related supplier or internal queries are completed.  The client is a prestigious multichannel retailer with both gravitas in their market and impressive growth rates.  This position is at the beginning of a step change in the receiving of product. 10Presentation created by Norbert Szucs
  • 11. MDA assistants role  They must issue the MDA numbers ASAP to brands/forwarders  In the first step they can check / they will be informed about the deliveries  Main point of contact between the Distribution Centre, the clients Buying and Merchandising Departments and the Brands/suppliers.  They can report first time the problems to Buying Team 11Presentation created by Norbert Szucs
  • 12. The perfect MDA number The perfect MDA number has got the below correct information  No. of cartons  Carton units / Hanging units  Brand name  Forwarder name  Expected delivery date  Delivery Start / End Date 12Presentation created by Norbert Szucs
  • 13. Information from MDA numbers After the booking confirmation we will receive the correct information about the incoming deliveries  How many deliveries  With how may units / cartons  From which Brands  With which Forwarders All of this date we can create a correct delivery forecast and the Goods In Team can create a correct daily / weekly plan in the job. 13Presentation created by Norbert Szucs
  • 14. The World of the Shadow – The packing list 1/2 Before the MDA issued we must receive the correct packing list for each deliveries. On the packing list we need the below information - MDA / PO number - Styles - Vendor colour code / Matches colour code - Variant code - Quantity 14Presentation created by Norbert Szucs
  • 15. The World of the Shadow – The packing list 2/2 The invoice is not packing list. With correct packing list we can do the receiving procedure faster and shorter. 15Presentation created by Norbert Szucs
  • 16. The perfect delivery  We receive it with MDA / PO number  On the booking day  With correct packing list  In a perfect package 16Presentation created by Norbert Szucs
  • 17. 2. The 2 forms of deliveries – perfect and wrong delivery Job - Time – Staff – Planning – Forecast Cases – Emails – Problems Stressful workplace 17Presentation created by Norbert Szucs
  • 18. 3. The wrong delivery 18Presentation created by Norbert Szucs  If we receive the delivery with any problem it will create extra job for the Goods In Team.  The extra job means not only extra hours on the rota it will make the booking procedure slower.  The unit will be later on the stock and available on website. We can later create a profit from the unit.
  • 19. Possible delivery issues 1/2  Unexpected/Unannounced delivery  Damage carton  NO MDA number on the box  NO PO number on the box  Out of expected date  Out of delivery window  NO packing list  Irrelevant packing list/Invoice  Less QYT on packing list 19Presentation created by Norbert Szucs
  • 20. Possible delivery issues 2/2  More QTY on packing list  NO MDA/PO on packing list  Wrong colour on the packing list/NAV  Wrong unit code/size on the packing list/NAV  Colour/Item not on NAV  Incorrect care label  Missing swing tags  Quality issue 20Presentation created by Norbert Szucs
  • 21. Effects of wrong deliveries If we receive 500 units in this form: - If it`s unexpected it create totally 15 extra hour for Goods In Team (6.6 checking / 6.25 labelling / 1 doors / 1 label printing) - 15 hours is 2x7.5 hours it means that two people all day dealing only with wrong deliveries - Every other issue type create a delay at the booking. We can`t pass the stock in 24 hours to Put Away Team 21Presentation created by Norbert Szucs
  • 22. 4. The comparison of the two deliveries form  Extra job hours vs Predictability rota  Delay at stock booking vs Units`re in 24 hours in stock  Wrong forecast vs Fast Goods In Procedure 22Presentation created by Norbert Szucs
  • 23. 6. Conclusions  If the suppliers and forwarders can understand our internal policies and regulatory requirements the Goods In procedure can be easier and faster  The correct delivery forecast can be useful  In 24 hours can be the units in the stock  Not necessary to create a new rota for the extra job PROFESSIONAL DELIVERY AND GOOD IN PROCEDURE IN THE WAREHOUSE 23Presentation created by Norbert Szucs
  • 24. 24Presentation created by Norbert Szucs
  • 25. 25Presentation created by Norbert Szucs