Presentation about what I've learned reading the book "the one minute manager"

1. Lessons Learned
André Faria Gomes
@andrefaria

2. 13 million copies
and has been
translated into
more than 37
languages
Read the Book!

3. People Who Feel Good
About Themselves
Produce Good Results.
If in doubt, just think
about yourself...

4. Agenda
One Minute Goal Setting
One Minute Praisings
One Minute Reprimand

5. One Minute Goal Setting
Make clear what our
responsibilities are
and what we are
being held
accountable for.

6. No Surprises
The philosophy of the One
Minute Goal Setting
“Everyone
knows what
is expected
from the
beginning.”

7. 1 Agree on your goals.

8. 2 See what good behavior looks like.

9. 3 Write out each of your goals on a single sheet of
paper using less than 250 words.

10. 4 Read and re-read each goal,
which requires only a minute
or so each time you do it.

11. Take a minute every once in a
while out of your day to look at
your performance
5

12. 6 See whether or not your
behavior matches your goal.

13. One Minute Praisings
Help People Reach
Their Full Potential
Catching Them
Doing Something
Right

14. 1 Tell people up front that you
are going to let them know
how they are doing.

15. 2 Praise people immediately.

16. 3 Tell people what they did right (be specific).

17. 4 Tell people how good you feel about
what they did right, and how it helps
the organization and the other
people who work there.

18. 5 Stop for a moment of silence to let
them “feel” how good you feel.

19. 6 Encourage them to do more of the same.

20. 7 Shake hands or touch people in
a way that makes it clear that
you support their success in
the organization.

21. One Minute Reprimand
When things go wrong

22. 1 Tell people up front that you are going to
let them know how they are doing.

23. 2 Reprimand people immediately.

24. 3 Tell people what they did wrong–be specific.

25. 4 Tell people how you feel about what they did
wrong–and in no uncertain terms.

26. 5 Stop for a few seconds of uncomfortable silence to
let them feel how you feel.

27. 6 Shake hands, or touch them in a way that lets
them know you are honestly on their side.

28. Remind them how much you
7
value them.

29. Reaffirm that you think well of
them but not of their performance
in this situation.
8

30. 9 Realize that when the reprimand is over, it’s over.

31. Everyone Is A
Potential Win
ner
Some People Are
Disguised As
Losers, Don’t Let
Their Appearances
Fool You

32. You can either hire a winner (can be hard to find and
expensive to hire and keep) or hire someone with potential
to be a winner and then systematically train them

33. Look At Your Goals,
Look At Your
Performance.
See If Your Behavior
Matches Your Goals
Take
A Minu
te

34. thanks
@andrefaria
http://blog.andrefaria.com
http://blog.bluesoft.com.br