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The New Travel Tribes 
@benkeene #LaplandFinland
Why did you decide to work in 
tourism in Lapland? 
1. I love Lapland 
2. I believe in positive impact 
3. I love the lifestyle
What do you think what Lapland 
provides to visitors? 
We do it well: 
Nature, Activities & Sports, 
Accommodation 
We could do much better: 
Transport, Food, Services to 
individuals
What has the most potential in 
Lapland? 
1. Our Nature 
2. Our Food 
3. Opportunities for Individual 
Travelers
What are the biggest barriers to 
growth & innovation of Lapland 
tourism? 
1. Accessibility & quantity of 
transport (air & ground) 
2. Our narrow mindset 
3. Look outside as well as in
Best potential international trends 
for Lapland tourism? 
1. Mindfulness 
2. Solo Adventures 
3. Unusual accommodation 
4. Educational Experiences
“Finns are connected to nature in a way 
that feels built into their DNA.”
Why do I care?
Mad 2 timbuktu
BEN ISLAND 
MANAGING A 
TEAM STARTS 
WITH MANAGING 
YOURSELF
BEN ISLAND 
MANAGING A 
TEAM STARTS 
WITH MANAGING 
YOURSELF
BEN ISLAND 
MANAGING A 
TEAM STARTS 
WITH MANAGING 
YOURSELF
ROOST
Hibernate
Escape the City
What’s going on out there?
Travel Tribes Movers & Shakers 
SLEEP & MOVE: Couchsurfing, Airbnb, Lyft, Uber, 
Onefinestay, Sleepout, Home & Away, Startup Bus 
CLASSROOM 2.0: EF, Escape the City, Classroom 
Afloat, THNK, DO School, Green School, Kaos Pilots 
ADVENTURE: G.Adventures, The Adventurists, 
Tough Mudder, Microadventures, Strive 
SLOW: Feather Down Farms, Canopy & Stars, 
Unplugged, Soneva 
FESTIVALS: Snowbombing, Escape Fest, Pioneers, 
Awesome Fest, Do Lectures, Happy Startup Camp
Three ways to innovate: 
1. Tech > new offer by improving the technology 
2. Business Model > change the value chain 
1. Customer Delight > provide the unexpected
My startup toolkit: 
BUSINESS PLANNING: Simon Sinek, Happy 
Startups, Lean Startup 
PITCH PAGES: Strikingly, Launchrock, 
Squarespace 
CUSTOMER FEEDBACK: Twitter, Survey Monkey, 
Google Forms 
COMMUNITY BUILDING: Facebook, Instagram, 
Twitter, Pinterest, Thunderclap 
SOFT LAUNCH: Mailchimp, Facebook Ads, SEO, 
Twitter, Kickstarter, Crowdcube
SO, WHAT ABOUT LAPLAND?
THE BEST WINTER JOB IN THE WORLD
ESCAPE TO LAPLAND: 
A WINTER FESTIVAL TO INSPIRE CAREER-CHANGE
THE WORLD’S FIRST ICECELLERATOR
ULTRA LIGHTS
THE STARTUP SNOW BUS
WITHOUT WIFI I AM FREE DESTINATION: DETOX
lapland.launchrock.co
Jatketaan jutustelua! 
@benkeene #LaplandFinland

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The New Travel Tribes - Lapland

  • 1. The New Travel Tribes @benkeene #LaplandFinland
  • 2. Why did you decide to work in tourism in Lapland? 1. I love Lapland 2. I believe in positive impact 3. I love the lifestyle
  • 3. What do you think what Lapland provides to visitors? We do it well: Nature, Activities & Sports, Accommodation We could do much better: Transport, Food, Services to individuals
  • 4. What has the most potential in Lapland? 1. Our Nature 2. Our Food 3. Opportunities for Individual Travelers
  • 5. What are the biggest barriers to growth & innovation of Lapland tourism? 1. Accessibility & quantity of transport (air & ground) 2. Our narrow mindset 3. Look outside as well as in
  • 6. Best potential international trends for Lapland tourism? 1. Mindfulness 2. Solo Adventures 3. Unusual accommodation 4. Educational Experiences
  • 7. “Finns are connected to nature in a way that feels built into their DNA.”
  • 8. Why do I care?
  • 9.
  • 11. BEN ISLAND MANAGING A TEAM STARTS WITH MANAGING YOURSELF
  • 12. BEN ISLAND MANAGING A TEAM STARTS WITH MANAGING YOURSELF
  • 13.
  • 14. BEN ISLAND MANAGING A TEAM STARTS WITH MANAGING YOURSELF
  • 15.
  • 16.
  • 17. ROOST
  • 18.
  • 20.
  • 22. What’s going on out there?
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Travel Tribes Movers & Shakers SLEEP & MOVE: Couchsurfing, Airbnb, Lyft, Uber, Onefinestay, Sleepout, Home & Away, Startup Bus CLASSROOM 2.0: EF, Escape the City, Classroom Afloat, THNK, DO School, Green School, Kaos Pilots ADVENTURE: G.Adventures, The Adventurists, Tough Mudder, Microadventures, Strive SLOW: Feather Down Farms, Canopy & Stars, Unplugged, Soneva FESTIVALS: Snowbombing, Escape Fest, Pioneers, Awesome Fest, Do Lectures, Happy Startup Camp
  • 36. Three ways to innovate: 1. Tech > new offer by improving the technology 2. Business Model > change the value chain 1. Customer Delight > provide the unexpected
  • 37.
  • 38.
  • 39. My startup toolkit: BUSINESS PLANNING: Simon Sinek, Happy Startups, Lean Startup PITCH PAGES: Strikingly, Launchrock, Squarespace CUSTOMER FEEDBACK: Twitter, Survey Monkey, Google Forms COMMUNITY BUILDING: Facebook, Instagram, Twitter, Pinterest, Thunderclap SOFT LAUNCH: Mailchimp, Facebook Ads, SEO, Twitter, Kickstarter, Crowdcube
  • 40. SO, WHAT ABOUT LAPLAND?
  • 41. THE BEST WINTER JOB IN THE WORLD
  • 42. ESCAPE TO LAPLAND: A WINTER FESTIVAL TO INSPIRE CAREER-CHANGE
  • 43. THE WORLD’S FIRST ICECELLERATOR
  • 46. WITHOUT WIFI I AM FREE DESTINATION: DETOX
  • 47.
  • 48.
  • 49.

Editor's Notes

  1. I introduce 1998 – I start with Uganda – then BEN Community, different cultures