Why should you produce a publication meant to be dismembered?
Most college and university magazines are steeped in tradition and treasured by internal audiences. Often edited and designed by a dedicated staff, they’re viewed as singular products with their own identities. But in the digital age, that does not get the job done.
Learn about a business school’s attempt to “blow up” the typical distribution model and create a publication of independent stories that can stand on their own (AND as a cohesive unit.) Learn how Creative Commons licensing has worked (or not) to disseminate this content to the masses.
The “monkey bread” of magazines: A publication designed to be pulled apart and forgotten
1. The Monkey Bread of
Magazines: A Publication
Designed to be Pulled Apart
and Forgotten
Laura Herring, Web Content Coordinator
The Kogod School of Business
American University
@lauraherring88
2. Kogod Now: What We’re Going
to Learn
• How is a hybrid print/digital publication
effective on multiple media channels?
• How has individualized media outreach
influenced the promotion of faculty research?
• What is the benefit of translating faculty
research for broader appeal?
3. Kogod Now: What We’re Going
to Learn
• What are the ins and outs of customized,
targeted distribution for a modern college
magazine?
• Why is the budget for such a publication still
worthwhile?
5. What is Kogod Now?
• Published biannually, September and March
Limited print run (2,000-2,500 copies)
Custom website for each issue
Segmented digital distribution
6. What is Kogod Now?
• Primary audiences (external-facing)
Peer Deans
Outside Media
School Stakeholders
• Secondary audiences (internal-facing)
Alumni
Current students
Prospective students
7. What is Kogod Now?
• Based on faculty research and school
practices
Each issue revolves around one theme
Articles meant to flow together (print) and be pulled
apart when needed (digital)
9. But Why?
• “Strategic Consequences of Emotional
Misrepresentation in Negotiation: The Blowback
Effect”
A Matter of Trust: Negotiation Tactics from a Social Capital
Standpoint
• “Intra- and Inter-Organizational Learning and Firm
Response to Natural Disasters”
How Support Networks Enable Firms to Weather Natural
Disasters
11. But Why?
• Increased visibility
Print product sent to peer deans, key for many rankings
Easily digestible content makes it easier to promote our
faculty by our media relations team
Creative Commons licensing encourages small outlets to
run the content as-written, boosts our faculty’s online
presence
• Increased Understanding
Bridges a gap between academics and non-academics,
allows for staff and faculty collaboration
12. The Process
• How it Works
~six-month process for
each issue
We select a theme, base
editorial budget on that
Content goes through
editor, copy editor, then
final faculty sign-off
Constant process, as
spring issue is coming
together, fall is being
pitched
13. The Process
• Budget
Yes, is expensive both in time and resources, but…
• Increased visibility and media placement make up for cost
• Print runs decrease with each issue as delivery becomes more efficient
• Content shelf-life allows for long-term use and promotion
Design
• Long-term design contract keeps costs steady over time
• We use a local design firm that also does other projects for us,
institutional knowledge makes for more efficient use of time
Freelance
• Most articles contracted to regular freelancers
• Some articles written in-house, most sidebars as well
• Copy editor contracted as well
14. The Process
• Finding a Theme
Finding 12-18 pieces of faculty research that go together for
each issue
“Low-hanging fruit” long gone, new challenge with each
issue
Faculty research roundtable
• Even if it doesn’t go in the magazine, great way to find out what
everyone is working on
20. Distribution
• Public Relations
Pitching opportunities
Managed primarily by central university offices
Increased collaboration among teams
21. Email Distribution
• Alumni
Broad
• Promotes KN as a whole,
notes top three articles
Segmented
• Promotes single articles,
based on area of interest
• All about the content
Email to MST Alumni
22. Email Distribution: Alumni
• Some issues send
same email to all
alumni, some issues
segment for content
• Segmented groups
receive emails “from”
program directors
Blanket alumni emails
avg. 13% open rate, <2%
clicks
Segmented avg. 17%
open rate, 4% clicks
Email to MST Alumni
23. Email Distribution: Current
Students
• Segmented by
Graduate and
Undergraduate
Undergrad open rate
slightly higher (avg. 26%)
than Grad (avg. 24%)
But Grad click rate (avg.
6%) double that of
Undergrad (avg. 2.5%)
“Heat map” of student email clicks
24. Email Distribution: Prospective
Students
• BAE story first pushed
to direct undergraduate
prospects
Based on class work, not
research, 70% open rate,
9% click rate
Sent “from” admissions
officer they were familiar
with
• Other groups include
Graduate admits (25%
open, 10% click)
• Again, based on
content
Original graphic for Creative Class article
25. Print Distribution
• Peer Deans
For increased recognition
• Co-Researchers
Thank-you notes
• Other MarComm teams
Professional “heads up”
Spring 2014 Cover
26. Print Distribution
• Misc. Groups
On-Campus locations,
mass student appeal
Campus tours and parent
groups
Alumni Events by
Content (NYC Finance)
Fall 2013 Cover
27. Public Relations Distribution
• Increased Visibility
Provides constant fresh
pitch points
Timed to news cycle
• Teens and alcohol for prom
• Auto Index as new models
released
• Social mourning for TV
Original artwork for Teens and Alcohol story
28. Public Relations Distribution
• Cross-team collaboration
Kogod Marketing works with AU Central Marketing
• Home page placement for select stories throughout semester
• Timed for campus visits and admissions events
31. Trying New Things: Social
Media Edition
• Twitter contests
#FollowtheMoney for the Finance issue, hidden Monopoly
money around campus, tweeted hints, cash traded in for
prizes
• Most successful campaign, prizes claimed mostly by students not in
Kogod, spread word about Kogod Now to other schools
Tweet a story, use #KogodNow, win a prize, for the
Business and Entertainment issue
• Less successful, only one or two claims, needed more promo time
32. Trying New Things: Social
Media Edition
• Pitch Tweets
Identified bloggers, niche
news outlets, etc., for
specific articles in each
issue, tweet directly at
them
• Most successful way of
getting our faculty
mentioned in other
publications
• Less about re-sharing Kogod
Now content than about
getting faculty in outside
media
33. Trying New Things: Social
Media Edition
• Pitch Tweets
Not all content is created
equal
Actively pitch only those
stories most likely to be
picked up
Where “pulling apart”
comes into play
34. Trying New Things: Email
Edition
• Kogod Now Wire Service
Instead of sending one email promoting full issue to outside
media contacts and sources, rolled out stories in a metered
“wire service” model
Allowed for greater description of each article, tried to build
anticipation with each email
Stories sent monthly
Tried for three issues, never really got off the ground,
discontinued after Spring 2014 to focus energy on other
distribution methods
35. Trying New Things: Email
Edition
• Faculty Emails
Relevant stories sent “from” faculty members in that program
to alumni, prospective students, and personal contacts
• Highest open rates of any email for any issue, especially the Fall 2013
Finance issue
• One more way we can work closely with our faculty to involve them with
the magazine
36. Trying New Things: Website
Edition
Original kogodnow.com, circa March 2011 Kogodnow.com circa September 2014
37. Trying New Things: Website
Edition
Kogodnow.com circa September 2014
• Design better-integrates
magazine illustrations
Allows for more cohesion
between products
Redesigned for Fall 2012
issue
Currently exploring
options for migrating
entire site + archives to
.edu umbrella
38. Sticking with the Old: Email
Edition
• Primary email template
hasn’t changed
“Heat map” of email clicks
has remained constant,
with most readers clicking
on “Read Now” button,
followed by first individual
story link and clickable
magazine cover
39. Success Stories: Kogod Made in
America Auto Index
• Cover story for Spring
2013 issue
The all-time most popular
story, accounts for 66%
of pageviews to
kogodnow.com
Most outside media
placements of any article
Original graphics for the Auto Index
40. Success Stories: Kogod Made in
America Auto Index
• Cover story for Spring
2013 issue
So popular has spawned
an annual review of the
data
Created a new mailing
list specifically for
updates
Original graphics for the Auto Index
41. Success Stories: Kogod Made in
America Auto Index
• First part of Kogod Now
to be migrated to .edu
website
2014 Edition >29,000
pageviews to date, 12th
highest on Kogod subsite
• Annual update keeps
faculty at the forefront
of auto research
industry
More than half of
pageviews came from
outside media referrals
42. Success Stories: Kogod Made in
America Auto Index
• Searchable chart show
how “American” a
vehicle is
Data points for R&D,
parts manufacturing,
corporate HQ, etc.
43. Success Stories: Media
Placement
• Getting the word out
Kogod faculty have been quoted more than 25 times for
Kogod Now research since the first issue
Publications include the Atlantic, the Wall Street Journal,
and the Washington Post
More than 50,000 pageviews have come from media traffic
referrals
37% of all traffic to the site
Most for the Auto Index
44. Success Stories: Faculty
Feedback
• Faculty Luncheons
Each issue culminates with a thank-you lunch for
participating faculty
Provides opportunity for faculty members to discuss
research with colleagues, especially those in other
departments
45. Success Stories: Faculty
Feedback
• Co-Researcher Comments
Anecdotal feedback from co-researchers are other schools,
many thanks for being included in a Kogod mailing when
represent another school
Many express a desire that their institution had a way to
promote academic research in a more approachable way
46. Kogod Next?
• Where do we go from here?
Continued evolution of print product
Changing content forms, more infographics
Branching out from just published research
Website changes
Migrating kogodnow.com to kogod.american.edu
umbrella site
Exploring online-only content