Great social mobile campaign, that engaged anyone talking about the sports team in social media, then engaged them via a mobile offering IE social / mobile contesting with an advertising model that could be resold to sponsors or by us that would have PAID for the advertising!
This document summarizes a marketing strategy for a low-rate credit card offered by mbna. It includes sections on the market, product, strategy, social media campaigns, and influencer marketing. The strategy aims to raise awareness of mbna's low 6.5% APR credit card among professionals who may save thousands in interest costs over competitors offering rates as high as 18.5% APR. Social media campaigns will emphasize how cardholders can save money without realizing it by using mbna's low rate card for everyday purchases and debt consolidation.
Gigya’s Loyalty package offers a suite of gamification tools that make it easy to develop custom gamification strategies, recognize and reward users and track and measure results.
Ticketmaster has recognized the importance of SEO for driving traffic to its site for live event tickets. SEO was previously not a priority but now accounts for 45% of visits, growing faster than paid search. Ticketmaster uses search intelligence across its organization and applies best practices like rich snippets and non-crawlable Ajax to improve searchability. The company aims to build an SEO program that scales and shares its expertise with clients in the live events industry.
Forrester Marketing Forum 2013 - Acxiom and Macy's presentationAcxiom Corporation
Solving for the customer, it's in fashion!
This presentation was delivered at the Forrester Marketing Forum 2013 and describes the key enablers to truly customer centric marketing.
People-Based Marketing for Platforms - LiveRamp Sponsor Breakfast PresentationMediaPost
Marketers want to do more people-based marketing in order to target their customers and prospects based on known buying behaviors and preferences. Until recently, those tactics were limited to a small number of programmatic platforms. With IdentityLink, publishers can create people-based solutions across their properties and capture the budgets they’ve been missing out on.
Social CRM integrates CRM systems with social media to enable more meaningful customer interactions. It allows businesses to deepen customer relationships through social listening, marketing, and support. Sage CRM offers social media integration with LinkedIn, Twitter, Facebook, and Yammer to help sales, marketing and support teams improve processes and enhance customer engagement.
Great social mobile campaign, that engaged anyone talking about the sports team in social media, then engaged them via a mobile offering IE social / mobile contesting with an advertising model that could be resold to sponsors or by us that would have PAID for the advertising!
This document summarizes a marketing strategy for a low-rate credit card offered by mbna. It includes sections on the market, product, strategy, social media campaigns, and influencer marketing. The strategy aims to raise awareness of mbna's low 6.5% APR credit card among professionals who may save thousands in interest costs over competitors offering rates as high as 18.5% APR. Social media campaigns will emphasize how cardholders can save money without realizing it by using mbna's low rate card for everyday purchases and debt consolidation.
Gigya’s Loyalty package offers a suite of gamification tools that make it easy to develop custom gamification strategies, recognize and reward users and track and measure results.
Ticketmaster has recognized the importance of SEO for driving traffic to its site for live event tickets. SEO was previously not a priority but now accounts for 45% of visits, growing faster than paid search. Ticketmaster uses search intelligence across its organization and applies best practices like rich snippets and non-crawlable Ajax to improve searchability. The company aims to build an SEO program that scales and shares its expertise with clients in the live events industry.
Forrester Marketing Forum 2013 - Acxiom and Macy's presentationAcxiom Corporation
Solving for the customer, it's in fashion!
This presentation was delivered at the Forrester Marketing Forum 2013 and describes the key enablers to truly customer centric marketing.
People-Based Marketing for Platforms - LiveRamp Sponsor Breakfast PresentationMediaPost
Marketers want to do more people-based marketing in order to target their customers and prospects based on known buying behaviors and preferences. Until recently, those tactics were limited to a small number of programmatic platforms. With IdentityLink, publishers can create people-based solutions across their properties and capture the budgets they’ve been missing out on.
Social CRM integrates CRM systems with social media to enable more meaningful customer interactions. It allows businesses to deepen customer relationships through social listening, marketing, and support. Sage CRM offers social media integration with LinkedIn, Twitter, Facebook, and Yammer to help sales, marketing and support teams improve processes and enhance customer engagement.
The document discusses customer retention strategies for online gambling companies. It talks about developing a player valuation system that analyzes customer behavior across different product segments. It also discusses identifying key moments during a customer's lifetime when companies should reach out to increase engagement and return on investment. Finally, it discusses moving from a fragmented customer experience to a more personalized approach through proactive account management and building trust and relationships with customers.
Social CRM involves using social media data and insights to personalize customer experiences. It allows companies to take a proactive rather than reactive approach by understanding customers across different online interactions and channels. Successful Social CRM requires integrating these digital insights into existing CRM systems to deliver a unified view of customers.
Direct Mail Intelligence (DMI) provides marketing solutions for franchisors and franchisees through targeted direct mail campaigns, digital marketing services, and customer data analytics. DMI helps franchisors find new franchise owners and helps franchisees grow their business through direct marketing. DMI's services include turn-key direct mail campaigns, creative design, and an online marketing platform that provides customer profiling, digital communications, and lead management. Client testimonials highlight how DMI's services have increased their sales and number of qualified leads through effective direct marketing.
- Social media has evolved as a way for people to discover, read and share information through user-generated content and participation.
- The document outlines gem's social media strategy, which includes listening to customers, identifying engagement opportunities, evaluating contact strategies, and considering cost reduction strategies.
- Gem will provide structured feedback, identify value-add opportunities, and review alignment between sales and social media strategy over 12 months, monitoring shifts and trends in social media. Connecting with gem's social media presence on Twitter, Facebook and LinkedIn is also encouraged.
This document discusses maximizing revenue through CRM and integration. It notes that 68% of companies surveyed have data entry issues due to a lack of integration between CRM, ERP, SFA, BI and other systems. CRM integration can help companies make better decisions, drive revenue, provide better customer service and intelligence, faster marketing and sales funnel management, and proactive product management through integration with entitlement and usage systems. The document promotes the services of Scribe Software, noting it has 12,000 customers, 1,000 partners, and 1,200 certified consultants experienced in CRM integration.
SCA Promotions offers prize-linked promotions to incentivize consumers and increase participation in marketing efforts. They have paid out over $165 million to winners since 1986, with prizes up to $1 billion. Their prize and promotion concepts use innovative technology to generate leads, increase retail traffic, and motivate consumers to switch to paperless billing through direct mail campaigns.
Sumeet Vermani, Global Head of Digital Strategy at Symantec, pitched a social selling strategy using LinkedIn Sales Navigator to Symantec's VP of Sales. 250 licenses were deployed and Social Selling Index was used as a key performance indicator. Symantec saw tremendous success, with Sales Navigator users raising their SSI 47% higher than competitors and prospecting more effectively. Sales teams were able to qualify leads better and find new opportunities, helping one account manager beat his target by 292% in his first quarter.
With between 5 to 7 influencers involved in any purchase decision - successful selling is all about finding and engaging the right stakeholders.
LinkedIn Sales Navigator combines LinkedIn's data, news sources, your accounts and leads to help you identify key contacts and reach out with customized recommendations and insights.
Learn how Sales Navigator can help you:
-Focus on the right people and companies with Premium Search and Lead Recommendations
-Stay informed on key updates at your target accounts through notifications about news mentions, job changes and LinkedIn posts
-Build trust with your prospects and customers by leveraging warm introductions
The document outlines a proposed finance app for Magic: The Gathering players to track changing card values. It notes MTG players buy, sell, and trade cards with values determined by the secondary market, making it difficult to keep track of prices. The proposed solution is an app that aggregates card price data from the secondary market, allows quick searches for prices, and notifies users of price changes for cards they follow. Competition includes going directly to buyer/seller websites, but the app would be faster and provide more aggregated data without website loading. Mock app screens are included to demonstrate the minimum viable product.
Join your retail customer’s journey and see critical touchpoints that impact revenue. These stats prove superb customer experiences move business forward.
Drive dealership traffic with a prize promotion from BuysMyCar.com. For $1500, dealership receives 1000 codes for a chance to win $50,000. Codes are distributed through ads driving people to the dealership website where they enter their code to see if they've won. Dealerships receive all registrant data for future marketing.
The document outlines key statistics about social selling and how sales professionals are leveraging social media and LinkedIn. It notes that 70% of buyers' journeys are completed before speaking to a salesperson, warm referrals increase sales success 2-4x, and the best reps position themselves as credible sources on social media within customers' networks. Over 90% of one company's sales staff uses LinkedIn to drive relationships and close deals. Leveraging LinkedIn Sales Navigator provides more quality leads and market share.
The document discusses customer retention strategies for online gambling companies. It talks about developing a player valuation system that analyzes customer behavior across different product segments. It also discusses identifying key moments during a customer's lifetime when companies should reach out to increase engagement and return on investment. Finally, it discusses moving from a fragmented customer experience to a more personalized approach through proactive account management and building trust and relationships with customers.
Social CRM involves using social media data and insights to personalize customer experiences. It allows companies to take a proactive rather than reactive approach by understanding customers across different online interactions and channels. Successful Social CRM requires integrating these digital insights into existing CRM systems to deliver a unified view of customers.
Direct Mail Intelligence (DMI) provides marketing solutions for franchisors and franchisees through targeted direct mail campaigns, digital marketing services, and customer data analytics. DMI helps franchisors find new franchise owners and helps franchisees grow their business through direct marketing. DMI's services include turn-key direct mail campaigns, creative design, and an online marketing platform that provides customer profiling, digital communications, and lead management. Client testimonials highlight how DMI's services have increased their sales and number of qualified leads through effective direct marketing.
- Social media has evolved as a way for people to discover, read and share information through user-generated content and participation.
- The document outlines gem's social media strategy, which includes listening to customers, identifying engagement opportunities, evaluating contact strategies, and considering cost reduction strategies.
- Gem will provide structured feedback, identify value-add opportunities, and review alignment between sales and social media strategy over 12 months, monitoring shifts and trends in social media. Connecting with gem's social media presence on Twitter, Facebook and LinkedIn is also encouraged.
This document discusses maximizing revenue through CRM and integration. It notes that 68% of companies surveyed have data entry issues due to a lack of integration between CRM, ERP, SFA, BI and other systems. CRM integration can help companies make better decisions, drive revenue, provide better customer service and intelligence, faster marketing and sales funnel management, and proactive product management through integration with entitlement and usage systems. The document promotes the services of Scribe Software, noting it has 12,000 customers, 1,000 partners, and 1,200 certified consultants experienced in CRM integration.
SCA Promotions offers prize-linked promotions to incentivize consumers and increase participation in marketing efforts. They have paid out over $165 million to winners since 1986, with prizes up to $1 billion. Their prize and promotion concepts use innovative technology to generate leads, increase retail traffic, and motivate consumers to switch to paperless billing through direct mail campaigns.
Sumeet Vermani, Global Head of Digital Strategy at Symantec, pitched a social selling strategy using LinkedIn Sales Navigator to Symantec's VP of Sales. 250 licenses were deployed and Social Selling Index was used as a key performance indicator. Symantec saw tremendous success, with Sales Navigator users raising their SSI 47% higher than competitors and prospecting more effectively. Sales teams were able to qualify leads better and find new opportunities, helping one account manager beat his target by 292% in his first quarter.
With between 5 to 7 influencers involved in any purchase decision - successful selling is all about finding and engaging the right stakeholders.
LinkedIn Sales Navigator combines LinkedIn's data, news sources, your accounts and leads to help you identify key contacts and reach out with customized recommendations and insights.
Learn how Sales Navigator can help you:
-Focus on the right people and companies with Premium Search and Lead Recommendations
-Stay informed on key updates at your target accounts through notifications about news mentions, job changes and LinkedIn posts
-Build trust with your prospects and customers by leveraging warm introductions
The document outlines a proposed finance app for Magic: The Gathering players to track changing card values. It notes MTG players buy, sell, and trade cards with values determined by the secondary market, making it difficult to keep track of prices. The proposed solution is an app that aggregates card price data from the secondary market, allows quick searches for prices, and notifies users of price changes for cards they follow. Competition includes going directly to buyer/seller websites, but the app would be faster and provide more aggregated data without website loading. Mock app screens are included to demonstrate the minimum viable product.
Join your retail customer’s journey and see critical touchpoints that impact revenue. These stats prove superb customer experiences move business forward.
Drive dealership traffic with a prize promotion from BuysMyCar.com. For $1500, dealership receives 1000 codes for a chance to win $50,000. Codes are distributed through ads driving people to the dealership website where they enter their code to see if they've won. Dealerships receive all registrant data for future marketing.
The document outlines key statistics about social selling and how sales professionals are leveraging social media and LinkedIn. It notes that 70% of buyers' journeys are completed before speaking to a salesperson, warm referrals increase sales success 2-4x, and the best reps position themselves as credible sources on social media within customers' networks. Over 90% of one company's sales staff uses LinkedIn to drive relationships and close deals. Leveraging LinkedIn Sales Navigator provides more quality leads and market share.
1. CoreGameplayStrategy
GameDynamics
GameMechanics
MotivationandBehaviorDesign
SystemsandStructures
Problem
Identification
Players & Personas
Narrative &
Communication
Delivery Platforms
1. Strategic Problem Solving
2. Game Design Thinking 3. Game Theory
Business Innovation and Transformation
Loyalty,Rewards&Gifting
RecommendationEngines
MobileandSocialEngagement
EmployeeLoyaltyand
Recognition
Multi-ChannelMarketing
Market
Research
Data-Driven
Customer
Analytics
and Insights
Theory and
Concepts
1. Strategic Problem Solving
2. Loyalty Strategy & Engagement 3. Marketing & Analytics
Customer Innovation and Brand
LOYALTY & REWARDS ENTERPRISE GAMIFICATION
Official LOYALTY GAMES FrameworkTM for Loyalty and Gamification World Championships 2014 www.TheLoyaltyGames.com