How do regions and cities use the EU brand in their international marketing strategy? And can their support reinforce Europe's visibility and reputation worldwide?
(Presentation at the Club of Venice meeting in Tallinn, 7 June 2013)
Forum Brand Milano - Presentation Eurocities, City of Rotterdam - Robbert Nes...Comitato Brand Milano
Robbert Nesselaar from Rotterdam presented findings from the Eurocities Working Group on City Branding. Some key points included the importance of partnerships within the city, clear governance, and focusing on authentic storytelling rather than advertising. Rotterdam's experiences showed combining different city assets like architecture and sports. Co-branding initiatives with partners generated enthusiasm. Maintaining credibility and not relying on "spontaneous" promotions were also discussed. The presentation concluded with considering a city's true purpose and whether it is making a meaningful impact.
Forum Brand Milano - ONLYLYON Action Plan 2015, Lionel FlasseurComitato Brand Milano
The ONLYLYON 2015 Action Plan has 3 key challenges: 1) Boosting Lyon's position and attractiveness, 2) Strengthening programs in key areas like education and business, and 3) Prioritizing geographical targets like Paris. The plan proposes a cross-disciplinary approach, targeting cities travelers frequent, and strengthening communication through digital screens and campaigns in key cities. It also focuses on partnerships, ambassador networks, and governance to execute the strategic marketing and operational plans.
This curriculum vitae outlines the experience of Michael Jonathan Dowswell as a filmmaker. It lists his name, contact information, education history including degrees in art and design, photography, and multimedia. It then details his extensive experience as director, producer, writer, editor, cinematographer, animator, and concept artist for over a dozen short films from 2003 to 2014 covering genres like science fiction, drama, and animation.
Haiku Deck is a presentation tool that allows users to create Haiku style slideshows. The tool encourages users to get started making their own Haiku Deck presentations which can be shared on SlideShare. In just a few sentences, it pitches the idea of using Haiku Deck to easily create visual presentations.
Long division with a 2-digit divisor is explained using a family mnemonic device. Each family member represents a step: (1) Dad represents dividing, (2) Mom represents multiplying, (3) Sister represents subtracting, (4) Brother represents bringing down remaining digits, and (5) Rover represents repeating the process or noting the remainder. The steps are demonstrated by working through long division of 948 by 21, with quotients of 4, 5, and a remainder of 3.
Forum Brand Milano - Presentation Eurocities, City of Rotterdam - Robbert Nes...Comitato Brand Milano
Robbert Nesselaar from Rotterdam presented findings from the Eurocities Working Group on City Branding. Some key points included the importance of partnerships within the city, clear governance, and focusing on authentic storytelling rather than advertising. Rotterdam's experiences showed combining different city assets like architecture and sports. Co-branding initiatives with partners generated enthusiasm. Maintaining credibility and not relying on "spontaneous" promotions were also discussed. The presentation concluded with considering a city's true purpose and whether it is making a meaningful impact.
Forum Brand Milano - ONLYLYON Action Plan 2015, Lionel FlasseurComitato Brand Milano
The ONLYLYON 2015 Action Plan has 3 key challenges: 1) Boosting Lyon's position and attractiveness, 2) Strengthening programs in key areas like education and business, and 3) Prioritizing geographical targets like Paris. The plan proposes a cross-disciplinary approach, targeting cities travelers frequent, and strengthening communication through digital screens and campaigns in key cities. It also focuses on partnerships, ambassador networks, and governance to execute the strategic marketing and operational plans.
This curriculum vitae outlines the experience of Michael Jonathan Dowswell as a filmmaker. It lists his name, contact information, education history including degrees in art and design, photography, and multimedia. It then details his extensive experience as director, producer, writer, editor, cinematographer, animator, and concept artist for over a dozen short films from 2003 to 2014 covering genres like science fiction, drama, and animation.
Haiku Deck is a presentation tool that allows users to create Haiku style slideshows. The tool encourages users to get started making their own Haiku Deck presentations which can be shared on SlideShare. In just a few sentences, it pitches the idea of using Haiku Deck to easily create visual presentations.
Long division with a 2-digit divisor is explained using a family mnemonic device. Each family member represents a step: (1) Dad represents dividing, (2) Mom represents multiplying, (3) Sister represents subtracting, (4) Brother represents bringing down remaining digits, and (5) Rover represents repeating the process or noting the remainder. The steps are demonstrated by working through long division of 948 by 21, with quotients of 4, 5, and a remainder of 3.
Dallas Wilson Wedding Films is a small wedding film company based in Nashville, TN. To increase awareness and book more clients, they created a social media plan. The plan's main objectives are to increase brand awareness on Twitter and Instagram. On Twitter, they will create an account focused on weddings and use hashtags like #WilsonWeddingWednesday to share wedding videos weekly. On Instagram, they will post behind-the-scenes photos to show the personal side of the business and allow potential clients to connect with them. The goal is to engage more people in the target age range of 18-35 by sharing both professional wedding content and casual personal photos. Metrics like retweets, likes, and new followers will help
2D seismic analysis of Chalk play in the northern Dutch offshoreDick Stegers
From the sixties in the previous century various plays in the Dutch offshore have been intensively studied. Though the oil- and gas industry assesses the area as ‘mature’, new discoveries are still made in new and old plays. One of these plays is the Chalk Play. In the Dutch offshore only two fields have been verified up to now: the F2-Hanze field (1996) and only recently the F17-Rembrandt field (2011). Both fields relate to the same petroleum-geological elements: fractured Ekofisk Formation reservoir on top of a salt body, supplied by hydrocarbons from Late Jurassic Posidonia source rock. In 2014 EBN performed a regional study on the Chalk play in the northern Dutch offshore. The study was mainly based on recently shot 3D-seismic data in the D-, E- and F-quadrants. Results showed that the Chalk play is underexplored in this area and hydrocarbon potential is still present.
Other parties that are interested in the northern offshore may perform seismic studies on the available - expensive - 3D-seismic data or else may make use of various public 2D-seismic surveys. AmsterdamPG applied advanced reprocessing algorithms that improved the quality of these 2D-seismic surveys significantly. Based on this reprocessed seismic dataset a regional seismic interpretation has been performed, focussing on the reservoir of the Chalk play. Based on this interpretation 37 anticlinal leads have been identified in the study area (>5 km2), ranging from steep Hanze-style structures, to relative flat anticlines. Additionally a geological study has been executed, showing the potential and risks of the play. Combined, the geological study, reprocessed seismic dataset and the interpretation give a unique insight in the Chalk Play potential in this area, which may stimulate interested parties to deploy (further) activities in this area.
1. The document discusses using Net Promoter Score (NPS) to measure customer experience and discusses some common concerns with relying solely on NPS as a measurement.
2. It advocates developing a more comprehensive Voice of Customer program that incorporates both qualitative customer feedback data and quantitative customer behavior/transactional data to obtain a holistic view of the customer.
3. An effective NPS system is presented as a complex program that allows an organization to identify areas for continuous improvement, apply experimental design techniques, and support large-scale changes through understanding the root causes that drive customer experience.
ITLC/ NAFC Annual Meeting Offers Single Forum for Trucking's IT, Finance Prof...handsomebeer9247
The Information Technology & Logistics Council (ITLC) and National Accounting & Finance Council (NAFC) of the American Trucking Associations will hold their 2010 annual meeting from May 3-5 in Amelia Island, Florida. The meeting will combine IT, logistics, and financial sessions focused on strategies and practices shaping the trucking industry. ITLC sessions will cover topics like cloud computing and paperless processes, while NAFC sessions address issues like taxes, regulations, and credit availability. The joint meeting provides a forum for trucking professionals to keep up with technology, legislative, and business issues impacting efficiency and profits.
El documento proporciona recomendaciones para una exposición de 20 minutos que incluye mostrar la carátula con el nombre e título del trabajo, el contexto, el relato individual de 5-8 minutos, un análisis e interpretación de 5 minutos, presentar el producto en 5 minutos, y concluir con una conclusión y recomendación. Luego, los otros profesores tendrán 5 minutos cada uno para exponer sus experiencias. Se sugiere usar PowerPoint, excepto para el relato individual, y estar preparado una hora antes.
As invasões francesas no Brasil colonial ocorreram principalmente no século XVI, quando os franceses tentaram fundar as colônias da França Antártica e da França Equinocial nas regiões do Rio de Janeiro e Maranhão, respectivamente. Os portugueses conseguiram expulsar os franceses das duas regiões após fortes confrontos militares.
EU Communications going local: involvement of regions and cities in connecting Europe with its citizens.
Presented at the 3rd SEECOM Conference (Budva, Montenegro, 27 September 2014)
This document discusses marketing strategies for Edinburgh's festivals over the period of 2007-2012. It begins by providing historical context on the festivals. It then discusses research conducted on audiences, markets, and motivations. Focus groups were held with potential attendees from various regions. The document outlines marketing strategies for digital campaigns, PR, partnerships, and the travel trade. It analyzes lessons learned, including understanding audiences, prioritizing markets, using data for constant communication, and the importance of partnerships and collaboration. The overall summary is that the document outlines market research and evolving marketing strategies used from 2007-2012 to promote Edinburgh's cultural festivals internationally.
Place branding involves strategically marketing locations to attract visitors, businesses, and investment. It is a complex process that requires long-term commitment from both public and private stakeholders. Place branding utilizes various "brand carriers" like landmarks, infrastructure, and cultural associations to create a place identity and position itself competitively. Effective place branding requires managing a place brand architecture, turning weaknesses into strengths, and gaining organizational commitment through partnerships rather than top-down control.
How small business and destinations can market themselves as part of "accessible" tourism iteineraries, based on the EU project "Across Lombards Lands" led by INCIPIT, Italy. Presented by Ivor Ambrose, European Network for Accessible Tourism. (8 minutes to read)
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2. Applying branding principles like focusing on distinctiveness, relevance, and credibility to strengthen Rotterdam's assets in areas like the port, architecture, and events.
3. The role of Rotterdam Partners in connecting partners and "branding together" through a unified approach and platform.
Marketing a country involves creating a positive brand image to attract tourists, trade partners, and investors. A country's brand is built over centuries based on factors like culture, history, and hosting major events. Countries now compete globally to promote their strengths and attractions. Effective country branding highlights the positive aspects and encourages multiple audiences. Technology allows sharing promotional videos and stories online to influence perceptions abroad.
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Massimiliano Forsinetti is a hard worker from Rome, Italy with strong technical, administrative, and language skills. He is currently working as a clerk for Teleperformance providing customer care, technical assistance, and tutoring. Previously he held internships in international relations and for an NGO in Croatia, and has worked in tourism information, debt collection, translations, and private tutoring. He is fluent in Italian, English, Spanish, Croatian, Bosnian, Serbian, Montenegrin, and French. Forsinetti has a master's degree in social sciences for international cooperation and development and a bachelor's degree in foreign languages and cultures.
Dallas Wilson Wedding Films is a small wedding film company based in Nashville, TN. To increase awareness and book more clients, they created a social media plan. The plan's main objectives are to increase brand awareness on Twitter and Instagram. On Twitter, they will create an account focused on weddings and use hashtags like #WilsonWeddingWednesday to share wedding videos weekly. On Instagram, they will post behind-the-scenes photos to show the personal side of the business and allow potential clients to connect with them. The goal is to engage more people in the target age range of 18-35 by sharing both professional wedding content and casual personal photos. Metrics like retweets, likes, and new followers will help
2D seismic analysis of Chalk play in the northern Dutch offshoreDick Stegers
From the sixties in the previous century various plays in the Dutch offshore have been intensively studied. Though the oil- and gas industry assesses the area as ‘mature’, new discoveries are still made in new and old plays. One of these plays is the Chalk Play. In the Dutch offshore only two fields have been verified up to now: the F2-Hanze field (1996) and only recently the F17-Rembrandt field (2011). Both fields relate to the same petroleum-geological elements: fractured Ekofisk Formation reservoir on top of a salt body, supplied by hydrocarbons from Late Jurassic Posidonia source rock. In 2014 EBN performed a regional study on the Chalk play in the northern Dutch offshore. The study was mainly based on recently shot 3D-seismic data in the D-, E- and F-quadrants. Results showed that the Chalk play is underexplored in this area and hydrocarbon potential is still present.
Other parties that are interested in the northern offshore may perform seismic studies on the available - expensive - 3D-seismic data or else may make use of various public 2D-seismic surveys. AmsterdamPG applied advanced reprocessing algorithms that improved the quality of these 2D-seismic surveys significantly. Based on this reprocessed seismic dataset a regional seismic interpretation has been performed, focussing on the reservoir of the Chalk play. Based on this interpretation 37 anticlinal leads have been identified in the study area (>5 km2), ranging from steep Hanze-style structures, to relative flat anticlines. Additionally a geological study has been executed, showing the potential and risks of the play. Combined, the geological study, reprocessed seismic dataset and the interpretation give a unique insight in the Chalk Play potential in this area, which may stimulate interested parties to deploy (further) activities in this area.
1. The document discusses using Net Promoter Score (NPS) to measure customer experience and discusses some common concerns with relying solely on NPS as a measurement.
2. It advocates developing a more comprehensive Voice of Customer program that incorporates both qualitative customer feedback data and quantitative customer behavior/transactional data to obtain a holistic view of the customer.
3. An effective NPS system is presented as a complex program that allows an organization to identify areas for continuous improvement, apply experimental design techniques, and support large-scale changes through understanding the root causes that drive customer experience.
ITLC/ NAFC Annual Meeting Offers Single Forum for Trucking's IT, Finance Prof...handsomebeer9247
The Information Technology & Logistics Council (ITLC) and National Accounting & Finance Council (NAFC) of the American Trucking Associations will hold their 2010 annual meeting from May 3-5 in Amelia Island, Florida. The meeting will combine IT, logistics, and financial sessions focused on strategies and practices shaping the trucking industry. ITLC sessions will cover topics like cloud computing and paperless processes, while NAFC sessions address issues like taxes, regulations, and credit availability. The joint meeting provides a forum for trucking professionals to keep up with technology, legislative, and business issues impacting efficiency and profits.
El documento proporciona recomendaciones para una exposición de 20 minutos que incluye mostrar la carátula con el nombre e título del trabajo, el contexto, el relato individual de 5-8 minutos, un análisis e interpretación de 5 minutos, presentar el producto en 5 minutos, y concluir con una conclusión y recomendación. Luego, los otros profesores tendrán 5 minutos cada uno para exponer sus experiencias. Se sugiere usar PowerPoint, excepto para el relato individual, y estar preparado una hora antes.
As invasões francesas no Brasil colonial ocorreram principalmente no século XVI, quando os franceses tentaram fundar as colônias da França Antártica e da França Equinocial nas regiões do Rio de Janeiro e Maranhão, respectivamente. Os portugueses conseguiram expulsar os franceses das duas regiões após fortes confrontos militares.
EU Communications going local: involvement of regions and cities in connecting Europe with its citizens.
Presented at the 3rd SEECOM Conference (Budva, Montenegro, 27 September 2014)
This document discusses marketing strategies for Edinburgh's festivals over the period of 2007-2012. It begins by providing historical context on the festivals. It then discusses research conducted on audiences, markets, and motivations. Focus groups were held with potential attendees from various regions. The document outlines marketing strategies for digital campaigns, PR, partnerships, and the travel trade. It analyzes lessons learned, including understanding audiences, prioritizing markets, using data for constant communication, and the importance of partnerships and collaboration. The overall summary is that the document outlines market research and evolving marketing strategies used from 2007-2012 to promote Edinburgh's cultural festivals internationally.
Place branding involves strategically marketing locations to attract visitors, businesses, and investment. It is a complex process that requires long-term commitment from both public and private stakeholders. Place branding utilizes various "brand carriers" like landmarks, infrastructure, and cultural associations to create a place identity and position itself competitively. Effective place branding requires managing a place brand architecture, turning weaknesses into strengths, and gaining organizational commitment through partnerships rather than top-down control.
How small business and destinations can market themselves as part of "accessible" tourism iteineraries, based on the EU project "Across Lombards Lands" led by INCIPIT, Italy. Presented by Ivor Ambrose, European Network for Accessible Tourism. (8 minutes to read)
This document discusses city branding strategies for Rotterdam. It covers:
1. Establishing a coherent city marketing approach with a clear mission and strategy.
2. Applying branding principles like focusing on distinctiveness, relevance, and credibility to strengthen Rotterdam's assets in areas like the port, architecture, and events.
3. The role of Rotterdam Partners in connecting partners and "branding together" through a unified approach and platform.
Marketing a country involves creating a positive brand image to attract tourists, trade partners, and investors. A country's brand is built over centuries based on factors like culture, history, and hosting major events. Countries now compete globally to promote their strengths and attractions. Effective country branding highlights the positive aspects and encourages multiple audiences. Technology allows sharing promotional videos and stories online to influence perceptions abroad.
Toronto lacks a clear, compelling global identity and reputation. Its image is blurred and fails to resonate internationally. Younger Torontonians see themselves as genuinely global citizens, a phenomenon the city could cultivate. The report recommends focusing on Toronto's unique attribute of being an "intentionally global" city, where diversity has created residents socialized as interculturally competent global citizens. Specific actions are needed to strengthen this identity and earn international recognition as a genuinely global community.
The document discusses building urban identity, attractiveness, and branding in 3 steps. The first step is defining the city's identity by exploring its roots, personality, and what emotions it evokes. The second step is enhancing attractiveness by focusing on sectors, partnerships, and competitive advantages. The third step is crafting an effective brand by linking the identity and attractiveness to a compelling brand message focused on roots and stories.
Massimiliano Forsinetti is a hard worker from Rome, Italy with strong technical, administrative, and language skills. He is currently working as a clerk for Teleperformance providing customer care, technical assistance, and tutoring. Previously he held internships in international relations and for an NGO in Croatia, and has worked in tourism information, debt collection, translations, and private tutoring. He is fluent in Italian, English, Spanish, Croatian, Bosnian, Serbian, Montenegrin, and French. Forsinetti has a master's degree in social sciences for international cooperation and development and a bachelor's degree in foreign languages and cultures.
Ethnic entrepreneurship - case study- Turin, ItalyThink Ethnic
This document provides a profile of Turin, Italy, including its population characteristics and urban economy. Some key points:
- Turin has experienced four waves of immigration since the 1970s, with the largest groups now coming from Romania, Morocco, Peru, Albania, China, and Egypt.
- Immigrants make up 13.4% of Turin's population and have increased by 76.5% in the last five years.
- Immigrants work in a variety of sectors but are highly concentrated in domestic labor, construction, and services.
- Ethnic associations provide support but have struggled to engage with policymaking.
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Europeana Network Association Members Council Meeting, Copenhagen by Catherin...Europeana
Cultural heritage includes tangible resources like monuments and sites as well as intangible aspects like traditions, knowledge, and art from the past. The European Year of Cultural Heritage 2018 aims to encourage sharing and appreciation of Europe's cultural heritage as a common resource. It will promote cultural heritage as part of cultural diversity and its economic contributions. Events will take place across Europe and outside the EU to involve the public, young people, professionals, and organizations in experiences and initiatives celebrating cultural heritage.
Ethnic entrepreneurship case study- amsterdamThink Ethnic
This document provides background information on ethnic entrepreneurship in Amsterdam, the Netherlands. It discusses the ethnic composition of Amsterdam's population, which in 2009 was 50% Dutch and 50% immigrants, including 15% from Western countries and 35% from non-Western countries. The top five non-Western immigrant groups in Amsterdam are Moroccan, Turkish, Surinamese, Antillean, and Aruban. The document also provides an introduction to the research questions that will be examined regarding ethnic entrepreneurship profiles, barriers faced, policies implemented, and their impacts.
The document provides guidance for an assignment analyzing factors that have led to the increasing popularity and appeal of certain tourist destinations in Europe. It outlines several factors students should examine including accessibility to the destination via air travel and ground transportation, the image and promotion of the destination, attractions and facilities available, costs of visiting, political factors, and destination management strategies that aim to further increase tourism. Students are instructed to choose a destination, conduct research using various sources, and write a report that analytically discusses how each factor has contributed to the growth in visitors to the selected location.
Japan tourist sales presentation 04nov2011 v1 9Terrie Lloyd
Business model explanation for new crowd sourcing website in Japan -- first ever nationwide network of foreigners trying to improve tourism into Japan.
This document summarizes a presentation given by Dr. Damien Helly on China's public diplomacy and its implications for Europe. The presentation discusses key concepts like cultural relations, enabling power, and being a bridge builder. It explores opportunities for Europe and China to better understand each other through cooperation in areas like translation, cultural exchanges, and investing in each other's media. The presentation concludes that for Europe to strengthen its public diplomacy, it needs to act more as a unified block, invest in cultural relations, and create spaces for cooperation and new shared understandings between European and Chinese counterparts.
Territory, identity and citizenship: communicating the EUTom De Smedt
This document discusses the development of European identity and EU citizenship, as well as EU communication strategies. It notes that Eurobarometer surveys show European identity and belonging vary across countries and time. Legally, EU citizenship has developed through treaty revisions to complement national citizenship. Historically, EU communication was information from institutions to experts, but since the 1980s, rules require communication around structural funds interventions. With the fall of the Santer Commission in 1999, EU institutions opened to new symmetric communication approaches. Research focuses on a 'European public sphere'.
Managing tourism growth in europe | the ECM toolboxTOPOSOPHY
TOPOSOPHY is pleased to launch the Toolbox for Managing Tourism Growth in Europe, a guide prepared for European Cities Marketing which puts all the approaches to navigating the challenges of tourism growth in one place.
This document discusses Amsterdam as an attractive location for creative and knowledge industries. It summarizes that Amsterdam has a long history as a center of creativity and knowledge. However, it notes that the region faces challenges around high real estate prices, congestion, and uncertainty in key industries. The document also finds that "creative knowledge workers" and companies are diverse and priorities vary between sectors and company sizes. It recommends that policies support this diversity and consider both "soft factors" like culture and "hard factors" like infrastructure and business costs.
The document discusses marketing strategies for tourism destinations in Greece. It notes that currently Greek tourism destinations lack focus, proper data collection and marketing plans. This has led to low occupancy rates, returns and longer stays.
The document proposes developing a targeted marketing strategy for Olympia, Greece that focuses on specific European customer groups. It suggests creating customized travel packages and using geolocation and mobile technologies to better promote Olympia and measure effectiveness.
The goal is to position Olympia as a unique cultural tourism brand through synergistic cooperation between stakeholders and an updated marketing approach that focuses on customer satisfaction.
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1. The importance of
being European
Regions and cities
supporting the EU brand
Tom De Smedt (CoR), Tallinn, 7 June 2013
2. International branding potential
regions and cities
• Booming network of regional offices for
tourism, export and investment promotion
worldwide
• Potential support for EU brand?
• Strong external reputation
– Trade effect (economy, brain-gain, etc)
– Leverage effect on internal cohesion
3. Use of the EU brand
by regions and cities
• Merely in promotion context (tourism, fdi,
export, etc)
• Sometimes for political or ideological reasons
• Exceptional case of Limburg (NL): use of EU
brand to strenghten regional identity and
engage with the own citizens
4.
5. The aura of the brand Europe
“Continent Brand Effect”:
the automatic reputational premium that
accrues to all countries that are known to be
part of the EU: Europe is the world’s most
admired region and if a place is known to
be in Western Europe, this will always
provide an image bonus.
(Nation Brand Index,
report 2010, GfK/S. Anholt)
6. What do regional marketeers say?
Yes, we (often) use the EU brand
"Europe"
"EU"
None
Inside Europe
"Europe"
"EU"
None
Outside Europe
7. What do regional marketeers say?
• If we mention Europe, we do it
– for functional reasons (geographic reference)
– because of Europe’s good reputation in culture
and quality of products
• If we don’t mention Europe, it is
– because our brand doesn’t need it
– because of Europe’s bad
reputation in governance
8. If most regions and cities use the EU
brand, will it lead to a stronger EU
reputation and identity?
No!
9. Lack of coherence
• Incoherent corporate story:
each sender uses own interpretation of
« Europe »
• Incoherence internal vs external
communication:
European brand is useful when we go outside,
but is a taboo back home
• Incoherence communication vs policies:
what Europe is liked for, is not
what Europe is (visibly) working on
10. Lack of involvement
• EU corporate story is not a government
narrative
• Involvement of most influencial
“ambassadors” of Europe: citizens and civil
society
11. Let’s discuss
• Opportunity and feasibility of a common EU
story?
• Who claims “Europe”?
• What role for member states, regions and
cities?
• What role for citizens and civil society?
tom.desmedt@cor.europa.eu