1. Massimiliano Forsinetti
Born in Rome (Italy) 04/05/1984
Contacts : mob. +39 333 2122431 - tel. +39 06 8292228
E-mail: maxforsinetti@hotmail.com mazforsinetti@libero.it
Skype: Massimiliano Forsinetti - Maxillyricum
My personality: hard worker, reliable, responsible, persistent, determined, helpful, flexible, enterprising
Technical Competences and professional skills: Customer Care, Techincal Assistance,
International relations, back office, front office, tutoring, European projectation, European funds
management, Administrative and secretary service, Warehouse worker, Public relations, Tourism,
Teaching, Good organizational skills, Flexibility skills for working in group or individually, High
communication skills,
Computer skills: ECDL certification , Windows, Microsoft Office, software cg32, Mac OS, IOS,
Android
Spoken Languages: Italian, English, Spanish, Croatian, Bosnian, Serbian, Montenegrin, French
Driving licence: B
Work experience:
 01/08/2014 – Present
Clerk at Teleperformance – (Rome) Italy
Customer care service, technical assistance, back office and tutoring assistance
 17/12/2013 – 24/03/2014
Internship at International Relations office of Presidency Council of Ministers – SNA
(National School of Administration) Rome (Italy)
Service for international relations, international programs, projects and event management
and consulting, administrative and secretary activities

2.  06/03/2013 – 09/09/2013
EVS (European voluntary service) at Ngo “Help” Split (Croatia)
Teacher of Italian language, assistant for the European program ‘’Reveal’’, coordinator for
cultural events about the LLP programmes in accordance with Euro Desk Croatia, help for
drug addicts – warehouse worker, administrative and secretary activities
 01/04/2009 – 31/07/2009
Collaborator at Career consultant office Rome (Italy)
Translations, administrative and secretary activities
 22/10/2012 – 22/11/2012
Clerk at call center service at debt collection agency at “Europa Factor” firm Rome (Italy)
15/03/2011 – 15/03/2012
Information and reception service at Tourist information center of the Vittoriano Museum
(Altar of Fatherland) Rome (Italy)
 01/11/2010 – 31/12/2010
Internship at the Italian-Croatian association Rome (Italy)
Translations, subtitling, newspapers and multimedia filing, technical and organizational
assistance at art exhibitions and cultural events, administrative and secretary activities
 10/10/2008 – 15/02/2013
Private tuition of English Language, Spanish Language, Italian Language, History,
Geography, Information Technology, Science, Art, Law/Civics, Religious Education
 01/04/2006 - 01/06/2007
Editorial staff member of the magazine ''Differenza'' Rome (Italy)
Columns about travels

3. Education and training
 21/05/2012 – 05/07/2012
Master of expertise certificate in “European funding and projects and internationalization of
enterprises” at SIOI (Italian society for international organization) Rome (Italy)
Principal subjects / occupational skills covered: Techniques of drafting and project management:
(instruments, financial mechanisms and management policy), functioning of European Institutions
and major policies of the European Union, policy for the enterprises and processes of
internationalization, European territorial cooperation, policy for research and technological
development of the European Union, environmental policy for rural development of the European
Union, financial management and annual financial statement
 01/09/2008 - 15/07/2011
Master's degree in ''Social Sciences for the International Cooperation and Development''
University of Rome ''La Sapienza'', Faculty of Political Science, School of Communications and
Sociology, score 108/110
Principal subjects / occupational skills covered: Migration analysis, geography and governance of
development process, public law, governance for the international cooperation and the
development, cultural and economic anthropology, history of Eastern Europe, political and social
system in Africa, history of public administration, history of the political doctrine, cross-cultural
communication, sociology, political science, international politics, political economy, economy of
development process, English for social sciences
 01/09/2003 - 28/02/2008
Bachelor's degree in ''Foreign Languages and Cultures'' University of Rome ''La Sapienza'',
LiberalArts department, score: 105/110
Principal subjects / occupational skills covered: English language, Spanish language, Croatian
language, translation, literature, linguistics, philology, sociolinguistics, dialectology, history,
geography, informatics, cultural areas, languages and European institutions
 01/10/1998 - 10/06/2003
High School diploma in Foreign Languages, Liceo “Orazio” Rome score 82/100
Principal subjects / occupational skills covered: Italian language, History, Geography English
language, Spanish language, French language, Maths, Science, Arts, Law, Philosophy, Physics,
History of Religions, P.E.