The decentralization of the energy system and increased use of renewables is creating opportunities and challenges for industrial and commercial customers to meet net zero targets. Digital platforms will be important to match customer demand with intermittent renewable supply and provide solutions across energy supply, ancillary services, capacity markets, and carbon offsetting. Rising carbon costs are increasing pressure on industrial groups to offset emissions, elevating energy procurement to board level decision making. Integrated technology-enabled platforms are needed to manage this complexity and deliver customer-centric physical and financial net zero solutions.