This document discusses how to humanize product stories by focusing on the core elements of human connection: attentive listening, authenticity, selflessness, and consistency. It advocates connecting product narratives to people, place, plot, and purpose. Specifically, it recommends knowing your audiences and their perspectives; understanding their challenges, opportunities, and experiences; portraying authentic and truthful narratives; staying consistent in building trust over time; and providing options for audiences to take action. The overall aim is to build meaningful content, convey positive intent, and achieve a greater extent of human connection when telling product stories.