The document discusses the gray market and its negative effects on brand reputation. The gray market is defined as the unofficial distribution of genuine products. While legal, it is unauthorized by the original manufacturer. Gray market goods can damage brands by offering discounts that steal customers and revenue. It also strains manufacturer and dealer relationships and can cause legal issues if products are incompatible with local markets. Effective solutions are needed to protect brand reputation from gray market effects, such as enterprise risk management and brand intelligence tools to quickly identify unauthorized sales that damage the brand.