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1




THE GENEROUS ORGANISATION
A MODEL FOR SUCCESS IN THE HYPER NETWORKED ECONOMY
 T HE GE




                        CO M
                    G.




     N
           ER
                   R




                OUS O
2




WHAT THIS IS ALL ABOUT
People have long argued for a link between generous,
reciprocal behaviour and individual success within groups.

Now, for the first time, a group of thinkers, writers and
businesses are making the case for a link between
‘generous’ organisational behaviour and success.

We believe it will change the way that businesses think and
start a shift in how companies measure success. Our dream
is to build a movement that will accelerate this change.
3




THE ARGUMENT FOR GENEROSITY
4




DARING TO GIVE
We believe that organisations succeed when they behave in a
way that is fundamentally ‘generous’

When we say generous we mean at a day-to-day level, in
every interaction, they are more likely to act from
creativity, inspiration and intelligence than from fear,
self-protection and mistrust – in other words, they “dare
to give”
5




THE FORMULA
In our opinion, this way of behaving is always more likely
to lead to success, but it has particular relevance today
in the hyper-networked economy: The results are plain to
see in the success stories of the last 10 years (as well as
the failures)

But what is it that makes one company more like this, and
another company less like this?

Is there some fundamental driver or formula that we can
identify as a model for organisational success?
6




EVERY DAY LIFE
We believe that success today comes down to choices and actions that happen
at every level of an organisation

A successful (i.e. generous) organisation is one where people feel
empowered to respond to the needs of the moment with creativity and flair
rather than caution and mistrust

What drives this sense of empowerment, responsibility and commitment?
7




THE 5 PILLARS OF THE GENEROUS ORG
8




1. A STRONG AND BELIEVABLE PURPOSE, A ‘CAUSE’ THAT IS
   FOCUSED ON HELPING OTHERS TO BE AS FREE, HAPPY AND
   EMPOWERED AS POSSIBLE
9




2. A DEMONSTRABLE UNDERSTANDING OF THEIR CUSTOMERS
   AND EMPLOYEES
10




3. A CLEAR AWARENESS OF THEIR OWN STRENGTHS AND
   WEAKNESSES
11




4. A WILLINGNESS TO LET GO OF FIXED AND
   SELF-PROTECTIVE WAYS OF DOING THINGS
   (E.G. NEW IDEAS, OWNERSHIP, INTELLECTUAL PROPERTY)
12




5. AN OPENESS TO COLLABORATE OUTSIDE THE NORMAL
   BOUNDARIES OF THE ORGANISATION
13




WHY IT WORKS
Most organisations have encoded into their way of thinking
that they must protect their interests from others in a
variety of ways, in order to thrive:

— Their market share


— Their image and reputation


— Their growth and profitability

As a result, organisations tend to create processes and
incentives that serve to protect their interests rather
than focus on creating and giving.
14




SELF PROTECTION
This self-protective mentality filters down throughout an organisation, ending
up where they least want it to be – in the minds of their customers.

—   It restricts staff from employing their genius, their intuition and their
    basic sense of creativity

—   It creates unnecessary barriers to collaboration

—   It leads to risk-averse behaviour and uninnovative propositions

—   It results in customer mistrust and even hostility

—   It costs dearly in terms of employee (and customer) retention
15




WHAT’S THE ANTIDOTE?
It’s normal for companies, just like people, to slip into self-protective thinking.
But the most successful get around it by encoding generous behaviours and practices
into their DNA:

—   Define a clear sense of purpose (focused on others)
—   Practice continual awareness and understanding (internal and external)
—   A willingness to let go and collaborate



Each of these involves some degree of risk, which is why the best companies are those who


DARE TO GIVE
16




OUR MISSION
We’re on a mission to drive the change towards a more
generous business world. One that’s more open and better
for everyone.

And to do this we want to prove that organisations can
succeed by being more generous, more courageous and more
honest. It’s hard work, and deserves to be celebrated.

We’re looking for partners to help build this movement.



PLEASE JOIN US!

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Generous Org Model for Success in Hyper Networked Economy

  • 1. 1 THE GENEROUS ORGANISATION A MODEL FOR SUCCESS IN THE HYPER NETWORKED ECONOMY T HE GE CO M G. N ER R OUS O
  • 2. 2 WHAT THIS IS ALL ABOUT People have long argued for a link between generous, reciprocal behaviour and individual success within groups. Now, for the first time, a group of thinkers, writers and businesses are making the case for a link between ‘generous’ organisational behaviour and success. We believe it will change the way that businesses think and start a shift in how companies measure success. Our dream is to build a movement that will accelerate this change.
  • 3. 3 THE ARGUMENT FOR GENEROSITY
  • 4. 4 DARING TO GIVE We believe that organisations succeed when they behave in a way that is fundamentally ‘generous’ When we say generous we mean at a day-to-day level, in every interaction, they are more likely to act from creativity, inspiration and intelligence than from fear, self-protection and mistrust – in other words, they “dare to give”
  • 5. 5 THE FORMULA In our opinion, this way of behaving is always more likely to lead to success, but it has particular relevance today in the hyper-networked economy: The results are plain to see in the success stories of the last 10 years (as well as the failures) But what is it that makes one company more like this, and another company less like this? Is there some fundamental driver or formula that we can identify as a model for organisational success?
  • 6. 6 EVERY DAY LIFE We believe that success today comes down to choices and actions that happen at every level of an organisation A successful (i.e. generous) organisation is one where people feel empowered to respond to the needs of the moment with creativity and flair rather than caution and mistrust What drives this sense of empowerment, responsibility and commitment?
  • 7. 7 THE 5 PILLARS OF THE GENEROUS ORG
  • 8. 8 1. A STRONG AND BELIEVABLE PURPOSE, A ‘CAUSE’ THAT IS FOCUSED ON HELPING OTHERS TO BE AS FREE, HAPPY AND EMPOWERED AS POSSIBLE
  • 9. 9 2. A DEMONSTRABLE UNDERSTANDING OF THEIR CUSTOMERS AND EMPLOYEES
  • 10. 10 3. A CLEAR AWARENESS OF THEIR OWN STRENGTHS AND WEAKNESSES
  • 11. 11 4. A WILLINGNESS TO LET GO OF FIXED AND SELF-PROTECTIVE WAYS OF DOING THINGS (E.G. NEW IDEAS, OWNERSHIP, INTELLECTUAL PROPERTY)
  • 12. 12 5. AN OPENESS TO COLLABORATE OUTSIDE THE NORMAL BOUNDARIES OF THE ORGANISATION
  • 13. 13 WHY IT WORKS Most organisations have encoded into their way of thinking that they must protect their interests from others in a variety of ways, in order to thrive: — Their market share — Their image and reputation — Their growth and profitability As a result, organisations tend to create processes and incentives that serve to protect their interests rather than focus on creating and giving.
  • 14. 14 SELF PROTECTION This self-protective mentality filters down throughout an organisation, ending up where they least want it to be – in the minds of their customers. — It restricts staff from employing their genius, their intuition and their basic sense of creativity — It creates unnecessary barriers to collaboration — It leads to risk-averse behaviour and uninnovative propositions — It results in customer mistrust and even hostility — It costs dearly in terms of employee (and customer) retention
  • 15. 15 WHAT’S THE ANTIDOTE? It’s normal for companies, just like people, to slip into self-protective thinking. But the most successful get around it by encoding generous behaviours and practices into their DNA: — Define a clear sense of purpose (focused on others) — Practice continual awareness and understanding (internal and external) — A willingness to let go and collaborate Each of these involves some degree of risk, which is why the best companies are those who DARE TO GIVE
  • 16. 16 OUR MISSION We’re on a mission to drive the change towards a more generous business world. One that’s more open and better for everyone. And to do this we want to prove that organisations can succeed by being more generous, more courageous and more honest. It’s hard work, and deserves to be celebrated. We’re looking for partners to help build this movement. PLEASE JOIN US!