The Devil Is in the Details of Customer & Agent Interactions.
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This document provides information on presenters for an event on the customer journey in insurance. It lists the CEO of Insurance Thought Leadership and representatives from Capgemini, Salesforce, Berkshire Hathaway Travel Protection, and AXA as presenters. It also references topics on the customer journey and top pitfalls for agents, including not recognizing changes in insurance, not knowing customers in context, and dismissing customer experience. Contact information is provided at the end for related reports and the event organizers.
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During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
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- 2. 2Copyright © Capgemini 2014. All Rights Reserved Global Product Marketing and Programs | Financial Services Meet the Presenters Paul Carroll CEO Insurance Thought Leadership Moderated by MICHAEL KOLAR, Principal, Insurance, Capgemini Financial Services Group FABIEN LAMAISON Head of Odigo Product Marketing & Strategy, Capgemini JAMIE BISKER Director of Insurance, Salesforce JOSH J. JANDRAIN, VP, Growth & Innovation, Berkshire Hathaway Travel Protection AMY RADIN Former Chief Marketing Officer, AXA
- 3. 3Copyright © Capgemini 2014. All Rights Reserved Global Product Marketing and Programs | Financial Services The Customer Journey
- 4. 4Copyright © Capgemini 2014. All Rights Reserved Global Product Marketing and Programs | Financial Services The Devil: Top 3 Pitfalls for Agent to Know 1. Thinking insurance hasn’t changed 2. Not knowing your customer in context 3. Assuming customer experience is just marketing jargon
- 5. www.capgemini.com/insurance Download Insurance Connect at www.capgemini.com/insuranceconnect Read the latest World Insurance Report from March 1st at www.worldinsurancereport.com/download For more information, contact us at Insurance@capgemini.com