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RecRuitment online professional networks




                                      The


             desert
                                            island
      solution
RecRuitment passive candidates




Advocates of LinkedIn as a recruitment tool call it                            to reach out to all those members on LinkedIn
                                                                               via an in-mail. This protects confidential contact
the ‘desert island solution’ – the one sourcing tool                           information for LinkedIn members, but also allows
they would need if stranded on an island. While it’s                           an employer or recruiter to contact anyone who is a
taken off overseas, Australian recruiters and HR                               perfect fit for a job opportunity.
                                                                                  A second solution is the Jobs Network. Barham
professionals                                                                  says employers are finding it useful to post their




                        H
are just                   R professionals have likely been using
                                                                               openings to LinkedIn. “We’re not a job board but
                                                                               we do have tens of thousands of job postings,” he
starting to                professional networking sites such as               says. “The unique advantage of putting a job posting
realise its                LinkedIn for several years, primarily as a          onto LinkedIn is that it’s really the only place where
                   networking tool, and also possibly to engage with           you can post a job opening and have it viewed by
value              colleagues. Increasingly, however, it’s being used          passive candidates. If they’re on a job board, they’re
                        as a recruitment tool. This is also nothing new –      one of the 5–10% of the workforce that is either out of
                        professional recruiters have counted LinkedIn as                                     a job or wants a different
                        perhaps the most valuable tool in their armoury for    n 63% of                      job. Posting a job to a job
                        some time.                                             FORTUNE 100                   board is only going to
                           For those not yet ‘in the know’, how can LinkedIn   companies in                  attract that audience.”
                        be used to optimum effect?                             the US are using                 Job postings can be
                           Steve Barham, director, Australia & New Zealand,    LinkedIn Hiring               matched to best fit the
                        LinkedIn Hiring Solutions, says that one of the        Solutions to                  members, so when a user
                        company’s three business lines – LinkedIn Hiring       attract talent                logs onto their LinkedIn
                        Solutions – is dedicated to helping employers find                                   homepage that day
                        specialised passive candidates.                                                      they’ll be presented with
                           The flagship product in this line is called         the three best job opportunities that fit their profile.
                        LinkedIn Recruiter. This product, which launched in       The third portfolio of solutions encompasses
                        Australia in April 2010, gives employers the ability   employment branding. Companies can create a
                        to search across the entire LinkedIn membership        careers page, which is essentially their portal within
                        network (over 70 million professionals). It allows     the LinkedIn community. They can talk about their
                        their team to collaborate on an enterprise platform,   EVP, create polls, have links to their other social
                        which looks quite different to the LinkedIn site       media sites, and they can also host video. “It can
                        that everyday users see. The teams can build           also be targeted to different audiences so you can
                        projects – through which they can easily pipeline      have different content being viewed depending
                        candidates – as well as collaborate with colleagues,   on whether that candidate is a sales person, IT
                        and set up search alerts. For example, when a new      professional, or whatever,” says Barham.
                        Java Developer joins LinkedIn in Sydney, the team         Targeted advertising can also be used to get a
                        is alerted immediately. It also provides the ability   brand or key message out.

                                                                                                               www.hcamag.com       25
RecRuitment passive candidates




   Of course, while all of this costs money, Barham
remains optimistic that local employers will be keen       Engage – but use discretion
to sample at least some of these options. “There’s         Cherie Curtis, head of psychology at Onetest, provides some insights
no such thing as a standard offering,” he says. “For       into online/social media recruitment.
pricing we work directly with each employer and
recruiting organisation to create a solution that’s        Social media provides two great opportunities:
right for them. It’s not one-size-fits-all.”               1. It improves the scope and quality of applicant pools by extending
                                                              the geographical reach of recruitment activities, allowing recruiters to
                                                              effortlessly reach candidates both nationally and internationally.
Changing the way we recruit                                2. It allows employers to improve brand awareness and employment
Unsurprisingly, Barham believes LinkedIn has                  marketing reach. As a result, we can expect to see increasingly transient
changed recruitment forever. “Employers need to               workforce coming from non-traditional markets – for example, candidates
look beyond just posting on job boards and in print,”         from rural areas and overseas applying for positions in different regions.
he says. “LinkedIn enables sourcing teams to be
more proactive, to do the jobs they were hired to          Social media also changes the scope of the candidate pool:
do – to find the right talent. Previously they didn’t      • It allows for more people to be ‘passively’ reviewing other opportunities
have that capability – they would either have to post         while still employed. This highlights the importance of ensuring a positive
and pray, and wait for a good enough candidate to             and consistent brand image is maintained and current employees are
                                                              treated well at all times, as it will be increasingly easy for people to
respond, or rely on external agencies which can be
                                                              ‘jump ship’ as they hear about other opportunities, even when not actively
quite cost prohibitive.”
                                                              job seeking.
   The search capability of LinkedIn is directly tied      • Employee engagement is therefore more important than ever. As a recruiter
to the robust, comprehensive profiles that users are          this means that you should also be considering ongoing passive sourcing
creating every day. “These profiles list their roles,         so that every opportunity to source potential talent is optimised.
specialties, the experiences they’ve had – even more          However, in order for social recruitment to be successful, HR will need
so than you might find on a traditional resume. So         to work closely with marketing departments to effectively leverage the
you’re able to search across all that information          opportunity that social media channels provides. It is important to be mindful
on Recruiter, and stack it one on top of the other to      that these channels are very different to traditional channels and some ‘out of
narrow the 70 million down to the 12 who are your          the box’ thinking is required to be successful.
perfect target in little over a minute,” says Barham.         Also be mindful of not intruding on people’s personal space – Onetest’s
                                                           2009 Graduate survey identified a degree of concern amongst some
   Where does this place recruitment agencies? Are
                                                           graduates that the overuse of social recruitment marketing could intrude
they out of business? It’s a question Barham is often
                                                           on their personal space. One specific comment summarises this well:
asked. “My response is that recruiting agencies have       “Employers need to recognise that MySpace is ‘my’ space, not ‘YourSpace’.”
been using LinkedIn for years – they’ve found it the
most powerful tool in their arsenal as well. It’s a rich
landscape of candidates for recruiters to engage with.
With 70 million members, there’s plenty of fish in the
sea for recruiters as well as employers. If recruiters
can offer their clients a widely sourced selection of
candidates it works for them, too,” he says.

Also handy for…
Barham also sees the division between social                                         place for that professional research to happen is your
networking and professional networking widening                                      LinkedIn profile.”
as time goes on, and he believes people join LinkedIn                                   HR professionals are not only networking and
for very different reasons to why they’ll join other                                 finding talent using LinkedIn but they’re also
social networks.                                                                     building communities using LinkedIn groups.
   “They join LinkedIn to manage their professional                                  Company profiles can be used to create forums for
brand,” he says. “What the world has now come to                                     existing employees. In addition, it’s also possible to
realise is that whether it’s a potential employer, a                                 create alumni groups, which are a handy way to keep
potential client, people evaluating whether they                                     up relationships with former employees. Hc
want to come work for you, or anyone who’s about
to meet you for business purposes, they’ll all do a                                  Additional information on how to utilise LinkedIn more
quick check to find out more about you. The de-facto                                 effectively can be found at http://talent.linkedin.com



26   www.hcamag.com

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The Desert Island Solution

  • 1. RecRuitment online professional networks The desert island solution
  • 2. RecRuitment passive candidates Advocates of LinkedIn as a recruitment tool call it to reach out to all those members on LinkedIn via an in-mail. This protects confidential contact the ‘desert island solution’ – the one sourcing tool information for LinkedIn members, but also allows they would need if stranded on an island. While it’s an employer or recruiter to contact anyone who is a taken off overseas, Australian recruiters and HR perfect fit for a job opportunity. A second solution is the Jobs Network. Barham professionals says employers are finding it useful to post their H are just R professionals have likely been using openings to LinkedIn. “We’re not a job board but we do have tens of thousands of job postings,” he starting to professional networking sites such as says. “The unique advantage of putting a job posting realise its LinkedIn for several years, primarily as a onto LinkedIn is that it’s really the only place where networking tool, and also possibly to engage with you can post a job opening and have it viewed by value colleagues. Increasingly, however, it’s being used passive candidates. If they’re on a job board, they’re as a recruitment tool. This is also nothing new – one of the 5–10% of the workforce that is either out of professional recruiters have counted LinkedIn as a job or wants a different perhaps the most valuable tool in their armoury for n 63% of job. Posting a job to a job some time. FORTUNE 100 board is only going to For those not yet ‘in the know’, how can LinkedIn companies in attract that audience.” be used to optimum effect? the US are using Job postings can be Steve Barham, director, Australia & New Zealand, LinkedIn Hiring matched to best fit the LinkedIn Hiring Solutions, says that one of the Solutions to members, so when a user company’s three business lines – LinkedIn Hiring attract talent logs onto their LinkedIn Solutions – is dedicated to helping employers find homepage that day specialised passive candidates. they’ll be presented with The flagship product in this line is called the three best job opportunities that fit their profile. LinkedIn Recruiter. This product, which launched in The third portfolio of solutions encompasses Australia in April 2010, gives employers the ability employment branding. Companies can create a to search across the entire LinkedIn membership careers page, which is essentially their portal within network (over 70 million professionals). It allows the LinkedIn community. They can talk about their their team to collaborate on an enterprise platform, EVP, create polls, have links to their other social which looks quite different to the LinkedIn site media sites, and they can also host video. “It can that everyday users see. The teams can build also be targeted to different audiences so you can projects – through which they can easily pipeline have different content being viewed depending candidates – as well as collaborate with colleagues, on whether that candidate is a sales person, IT and set up search alerts. For example, when a new professional, or whatever,” says Barham. Java Developer joins LinkedIn in Sydney, the team Targeted advertising can also be used to get a is alerted immediately. It also provides the ability brand or key message out. www.hcamag.com 25
  • 3. RecRuitment passive candidates Of course, while all of this costs money, Barham remains optimistic that local employers will be keen Engage – but use discretion to sample at least some of these options. “There’s Cherie Curtis, head of psychology at Onetest, provides some insights no such thing as a standard offering,” he says. “For into online/social media recruitment. pricing we work directly with each employer and recruiting organisation to create a solution that’s Social media provides two great opportunities: right for them. It’s not one-size-fits-all.” 1. It improves the scope and quality of applicant pools by extending the geographical reach of recruitment activities, allowing recruiters to effortlessly reach candidates both nationally and internationally. Changing the way we recruit 2. It allows employers to improve brand awareness and employment Unsurprisingly, Barham believes LinkedIn has marketing reach. As a result, we can expect to see increasingly transient changed recruitment forever. “Employers need to workforce coming from non-traditional markets – for example, candidates look beyond just posting on job boards and in print,” from rural areas and overseas applying for positions in different regions. he says. “LinkedIn enables sourcing teams to be more proactive, to do the jobs they were hired to Social media also changes the scope of the candidate pool: do – to find the right talent. Previously they didn’t • It allows for more people to be ‘passively’ reviewing other opportunities have that capability – they would either have to post while still employed. This highlights the importance of ensuring a positive and pray, and wait for a good enough candidate to and consistent brand image is maintained and current employees are treated well at all times, as it will be increasingly easy for people to respond, or rely on external agencies which can be ‘jump ship’ as they hear about other opportunities, even when not actively quite cost prohibitive.” job seeking. The search capability of LinkedIn is directly tied • Employee engagement is therefore more important than ever. As a recruiter to the robust, comprehensive profiles that users are this means that you should also be considering ongoing passive sourcing creating every day. “These profiles list their roles, so that every opportunity to source potential talent is optimised. specialties, the experiences they’ve had – even more However, in order for social recruitment to be successful, HR will need so than you might find on a traditional resume. So to work closely with marketing departments to effectively leverage the you’re able to search across all that information opportunity that social media channels provides. It is important to be mindful on Recruiter, and stack it one on top of the other to that these channels are very different to traditional channels and some ‘out of narrow the 70 million down to the 12 who are your the box’ thinking is required to be successful. perfect target in little over a minute,” says Barham. Also be mindful of not intruding on people’s personal space – Onetest’s 2009 Graduate survey identified a degree of concern amongst some Where does this place recruitment agencies? Are graduates that the overuse of social recruitment marketing could intrude they out of business? It’s a question Barham is often on their personal space. One specific comment summarises this well: asked. “My response is that recruiting agencies have “Employers need to recognise that MySpace is ‘my’ space, not ‘YourSpace’.” been using LinkedIn for years – they’ve found it the most powerful tool in their arsenal as well. It’s a rich landscape of candidates for recruiters to engage with. With 70 million members, there’s plenty of fish in the sea for recruiters as well as employers. If recruiters can offer their clients a widely sourced selection of candidates it works for them, too,” he says. Also handy for… Barham also sees the division between social place for that professional research to happen is your networking and professional networking widening LinkedIn profile.” as time goes on, and he believes people join LinkedIn HR professionals are not only networking and for very different reasons to why they’ll join other finding talent using LinkedIn but they’re also social networks. building communities using LinkedIn groups. “They join LinkedIn to manage their professional Company profiles can be used to create forums for brand,” he says. “What the world has now come to existing employees. In addition, it’s also possible to realise is that whether it’s a potential employer, a create alumni groups, which are a handy way to keep potential client, people evaluating whether they up relationships with former employees. Hc want to come work for you, or anyone who’s about to meet you for business purposes, they’ll all do a Additional information on how to utilise LinkedIn more quick check to find out more about you. The de-facto effectively can be found at http://talent.linkedin.com 26 www.hcamag.com