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BY HOSAM DAHB HOSAMDAHB@HOTMAIL.COM
SOURCE: “THE COST OF BRAIN DRAIN” BY OXFORD ECONOMICS, COMMISSIONED BY UNUM, 2014 GENERAL
INDUSTRY COMPENSATION SURVEY REPORT, TOWERS WATSON, 2014
1
Understanding the financial impact of
staff turnover
 It will come as no surprise to learn that losing staff is a costly and risky part
of business but what is the total cost of replacing an employee? Perhaps
we could say how much the ‘logistical’ costs have set us back; advertising
the role, interviewing and introducing someone new into the business. But
can we monitor the cost of lost output while we wait for the new employee
to get up to speed – their optimal productivity? This Oxford Economics
report identifies the costs of replacing an employee earning more than
£25,000 and looks at 5 industry sectors in more detail; Legal, Accountancy,
Retail, IT and Advertising/Media.
2
Has your business underestimated the
cost of brain drain?
 The main costs of replacing an employee are split into two parts:
Logistical costs This covers things like advertising the position, time spent
on interviewing and agency fees.
 Lost output The often forgotten cost is that of bringing an employee up
to their Optimum Productivity Level (OPL) which means bringing them up
to speed so they are performing effectively in their role.
3
The cost of replacing a member of
staff depends on:
 Where the new employee has come from
 The size and industry sector of the business
 How long the new employee takes to reach their OPL and how much their
employer is paying them during this period
 Money spent on the logistical costs of recruitment
4
The cost of replacing a member of
staff depends on: (Cont.)
Cost of replacing a single
employee: £30,614
Time to reach Optimum
Productivity Level: 28 wks
5
Cost of employee replacement 6
Factors affecting how long it takes employees to
reach their Optimum Productivity Level
 Industry sector
Across various sectors the average time it takes to reach OPL varies, with the
Accountancy and Legal sectors taking the most time for new employees to
really find their feet. This is most likely because these sectors require fewer
workers who are more highly skilled and understanding the intricacies of the
business takes longer to grasp.
 Business size
The size of the business also has an impact, with new employees in larger
businesses (more than 250 employees) taking 6 months to reach their OPL.
7
Factors affecting how long it takes employees to reach
their Optimum Productivity Level (Cont.)
 Where the employee comes from
As would be expected, if an employee is coming from another company
within the industry the time it takes them to reach OPL will be less than
someone coming from outside the industry. Employees joining the business
straight from education or who’ve been unemployed undoubtedly take
longer too. This doesn’t necessarily indicate that hiring from within the
industry is the best choice as there are numerous benefits of bringing in those
with fresh experiences from outside too.
8
Overall cost breakdown by sector 9
To reduce the costs of brain drain to your business,
focus on improving staff retention.
 Review your retention strategy
Reducing staff turnover will help you keep valuable knowledge within your
business, and create greater employee engagement, leading to a more
efficient and effective organization. Providing a great place to work will also
encourage the best new talent to join too.
10
To keep staff they need to feel motivated, engaged and
connected to the business. You should assess:
11
Thank
you
12

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The cost of brain drain (Employee Turnover Cost)

  • 1. BY HOSAM DAHB HOSAMDAHB@HOTMAIL.COM SOURCE: “THE COST OF BRAIN DRAIN” BY OXFORD ECONOMICS, COMMISSIONED BY UNUM, 2014 GENERAL INDUSTRY COMPENSATION SURVEY REPORT, TOWERS WATSON, 2014 1
  • 2. Understanding the financial impact of staff turnover  It will come as no surprise to learn that losing staff is a costly and risky part of business but what is the total cost of replacing an employee? Perhaps we could say how much the ‘logistical’ costs have set us back; advertising the role, interviewing and introducing someone new into the business. But can we monitor the cost of lost output while we wait for the new employee to get up to speed – their optimal productivity? This Oxford Economics report identifies the costs of replacing an employee earning more than £25,000 and looks at 5 industry sectors in more detail; Legal, Accountancy, Retail, IT and Advertising/Media. 2
  • 3. Has your business underestimated the cost of brain drain?  The main costs of replacing an employee are split into two parts: Logistical costs This covers things like advertising the position, time spent on interviewing and agency fees.  Lost output The often forgotten cost is that of bringing an employee up to their Optimum Productivity Level (OPL) which means bringing them up to speed so they are performing effectively in their role. 3
  • 4. The cost of replacing a member of staff depends on:  Where the new employee has come from  The size and industry sector of the business  How long the new employee takes to reach their OPL and how much their employer is paying them during this period  Money spent on the logistical costs of recruitment 4
  • 5. The cost of replacing a member of staff depends on: (Cont.) Cost of replacing a single employee: £30,614 Time to reach Optimum Productivity Level: 28 wks 5
  • 6. Cost of employee replacement 6
  • 7. Factors affecting how long it takes employees to reach their Optimum Productivity Level  Industry sector Across various sectors the average time it takes to reach OPL varies, with the Accountancy and Legal sectors taking the most time for new employees to really find their feet. This is most likely because these sectors require fewer workers who are more highly skilled and understanding the intricacies of the business takes longer to grasp.  Business size The size of the business also has an impact, with new employees in larger businesses (more than 250 employees) taking 6 months to reach their OPL. 7
  • 8. Factors affecting how long it takes employees to reach their Optimum Productivity Level (Cont.)  Where the employee comes from As would be expected, if an employee is coming from another company within the industry the time it takes them to reach OPL will be less than someone coming from outside the industry. Employees joining the business straight from education or who’ve been unemployed undoubtedly take longer too. This doesn’t necessarily indicate that hiring from within the industry is the best choice as there are numerous benefits of bringing in those with fresh experiences from outside too. 8
  • 10. To reduce the costs of brain drain to your business, focus on improving staff retention.  Review your retention strategy Reducing staff turnover will help you keep valuable knowledge within your business, and create greater employee engagement, leading to a more efficient and effective organization. Providing a great place to work will also encourage the best new talent to join too. 10
  • 11. To keep staff they need to feel motivated, engaged and connected to the business. You should assess: 11