This presentation was delivered at VRTO 2023 and was intended to give studios that are looking at enterprise as their primary market a solid understanding of the current needs of the industry. We talk about cyber security, working with the It department and the creation of an XR strategy. This is important as XR projects move from the innovation department to the operations department. This was presented by Bit Space Development and their CTO Daniel Blair in Toronto Ontario, Canada.

1. The Changing Needs of
Enterprise XR Clients
Studios today need to be ready to support
enterprise clients by focusing in on areas like high
availability services, cyber security, backup and
recovery strategies and processes to make sure that
these technology align with what a business
demands.

2. Who am I?
Daniel Blair is an industry leader and pioneer in the field of
extended reality (XR). With a passion for immersive
technologies and a deep understanding of their potential,
Daniel has been at the forefront of shaping the XR
landscape. His expertise and innovative mindset have
guided BSD to become a trusted provider of XR solutions
for enterprises. With a strong background in software
development and a keen eye for emerging trends, Daniel
continues to drive BSD's success by spearheading
groundbreaking research, fostering strategic partnerships,
and envisioning transformative experiences that push the
boundaries of what XR can achieve. His unwavering
commitment to excellence and his ability to bridge the gap
between technology and business needs make Daniel Blair
an influential figure in the XR industry.

3. Introduction
Bit Space Development (BSD) is a company
focused around innovation and research into
expanding the human-computer interaction
space.
Over the last 9 years, we have focused on
creating robust XR learning experiences,
integrated IoT command and control
pipelines, and invented a new technology to
bring machine learning ops pipelines to
businesses for practical applications all with
the goal of integrating this technology to
create scalable digital twins.

4. The BSD Team
In addition to our leadership team, BSD has
team members in Winnipeg, Toronto, and
northern Canada. Our team is currently made
up of 40+ employees with roles ranging from
software development to computer
engineering and more.
To complement this team BSD has also forged
relationships with various post-secondary
institutes which generally leads to about 15
long-term placements in the areas of software
development, data science, and various other
business roles. In 2022 our team peaked at 45
members working on our projects.

5. Current Solution
Breakdown
The BSD Services are currently broken down
into several categories to be independent
and monetized while we develop the
technology to bring our grander vision
together.
BSD is a leading provider of XR (Extended Reality)
solutions for enterprises, leveraging VR, AR, and MR to
transform businesses through customized development,
innovative design, and comprehensive deployment,
empowering organizations to unlock new possibilities
and drive tangible outcomes.
BSD offers comprehensive managed XR services
encompassing training, hardware deployments, and
ongoing support, enabling enterprises to seamlessly
adopt and leverage immersive technologies for
enhanced training programs and efficient hardware
integration.
XR Development
Managed XR Services
BSD offers cutting-edge research and development of
MLOps (Machine Learning Operations) infrastructure
and services, empowering enterprises to harness the
power of AI and machine learning within XR applications
to drive data-driven insights and optimize performance.
BSD AI Pipeline

6. Our Customers

7. Chainsaw VR
BSD was approached with a vision on how to enhance chainsaw
safety and learning on the worksite. Their goal was to create an
immersive and interactive experience that could effectively
educate users about chainsaw safety, the importance of personal
protective equipment (PPE), and safe practices.
Understanding the critical need for comprehensive training, we
collaborated closely to develop a tailored VR solution. By
combining realistic scenarios, detailed instructions, and
interactive elements, we created a powerful tool enabling workers
to acquire knowledge, refine their skills, and instill a safety culture
on the worksite.

This collaboration exemplifies our commitment to leveraging
cutting-edge technology to revolutionize safety education and
equip workers with the skills they need to excel in their roles.

8. Language
Environments
This project forced us to fine-tune our ability
to optimize performance to push as much
quality as possible into ENGAGE and the
Oculus Quest and Oculus Quest 2 mobile VR
headsets.
We also had to think about how people learn
a language and design a home allowing a
classroom to explore.

9. How did it used to be?
The XR space is entering the third phase of the adoption cycle; this
means that XR deployments have evolved a couple times since the
start of the XR industry as we know it.
Phase 1 is 2012 - 2017, this
phase was largely small scale
low budget exploration into
the capabilities of the
technology.
Phase 2 is 2017 - 2022
which was primarily defined
by the formalization of
working groups and the
introduction of measurable
KPIs to better understand
the success state of a
deployment
Phase 3 is now - This phase
is primarily defined by the
introduction of security,
insurance, and strategy
requirements for larger
scale adoption and long
term roll out.

10. Why Enterprise XR?
The enterprise market potential: The enterprise market is a
significant opportunity for XR due to its size, diverse industries,
and potential for widespread adoption. This segment offers a
substantial customer base and the ability to scale XR solutions
across various sectors.
Addressing unique needs and challenges: Enterprises often face
specific needs and challenges, such as training, simulation, remote
collaboration, and data visualization. XR technologies can provide
innovative solutions that address these requirements, improving
efficiency, productivity, and cost-effectiveness.
Tangible benefits and ROI: XR solutions offer tangible benefits that
resonate with businesses. Enhanced training and simulation
capabilities reduce costs associated with physical setups and
allow for immersive, realistic experiences. Improved visualization
and data analysis leads to better decision-making and operational
efficiencies, translating into a measurable return on investment
(ROI).
1.
2.
3.

11. 1 2
Cyber security, threat
monitoring and the systems,
processes and policies in
place to ensure that enterprise
clients can have confidence in
your studio
The socialization and
implementation of XR
strategy and the support
systems to make the
strategy viable.
3
IT team support and
hardware integration.
Helping align the IT
department with incoming
hardware and
understanding their
requirements to ensure a
successful deployment
Areas of Focus

12. Cyber Security Policies
Cyber audits
Business grade networking equipment
Services that have been audited
Regular pentesting
Protecting enterprise data is crucial in an XR environment. Robust
cybersecurity measures, including encryption, secure network
protocols, and access controls, must be implemented. Regular
updates and vulnerability assessments are necessary to stay ahead
of evolving cyber threats.
This extends to everything from:

13. Cyber Security Policies
VR devices and software collect
and store user data, including
personal and behavioural
information.
Unauthorized access or data
breaches can result in privacy
violations and potential misuse
sensitive data.
Adequate data protection
measures, encryption, and secure
data storage are essential to
mitigate these risks.
Data Privacy and Breaches
VR devices, just like any other
connected device, can be
susceptible to malware and virus
infections.
Malicious software can
compromise the integrity of VR
applications, steal sensitive
information, or disrupt device
functionality.
Regularly updating device
firmware, using reliable software
sources, and employing strong
security software can help
prevent such threats.
Malware and Viruses

14. Cyber Security Policies
VR platforms that support online
interactions and communication
may be vulnerable to social
engineering attacks.
Malicious actors can manipulate
users into revealing sensitive
information or performing harmful
actions.
User education and awareness
about phishing techniques and
best security practices are crucial
for mitigating these risks.
Social Engineering and Phishing

15. XR Strategy
This slide highlights the XR strategy and the ways in which enterprise clients can be
supported during their exploration of XR. The key points covered are:
Define XR Goals and Objectives: Align XR initiatives with the client's business goals and
establish clear objectives.
Conduct XR Readiness Assessment: Evaluate the client's readiness for XR adoption and
develop a roadmap for implementation.
Provide Customized XR Solutions: Design and develop tailored XR solutions that integrate
seamlessly with existing systems.
Offer Training and Support: Provide comprehensive training programs and ongoing technical
support to facilitate XR adoption.
Measure and Optimize XR Performance: Implement analytics to measure impact, gather
user feedback, and continuously refine the XR experience.

16. XR Strategy
Work closely with the enterprise client
to understand their business goals and
how XR can align with and support
those objectives.
Identify specific use cases and areas
within the enterprise where XR
technologies can create value and
drive positive outcomes.
Establish clear and measurable goals
to guide the XR strategy and ensure
alignment with the client's vision.
Define XR Goals and Objectives
Evaluate the client's existing
infrastructure, technological
capabilities, and organizational
readiness to adopt XR.
Identify any gaps or barriers that may
hinder the successful implementation
of XR solutions.
Develop a tailored roadmap and
implementation plan that addresses
these factors and maximizes the
potential for success.
Conduct XR Readiness Assessment

17. XR Strategy
Provide comprehensive training
programs to equip the client's
workforce with the necessary skills to
utilize XR technologies effectively.
Offer ongoing technical support,
troubleshooting assistance, and
maintenance services to ensure a
smooth XR experience.
Continuously monitor advancements
in XR technologies and provide
updates to keep the client informed
and at the forefront of innovation.
Offer Training and Support
Implement analytics and data tracking
mechanisms to measure the impact
and performance of XR solutions.
Continuously analyze user feedback
and usage data to identify areas for
improvement and optimization.
Collaborate with the client to refine
and enhance XR experiences based on
insights gained from data analysis.
Measure and Optimize XR Performance

18. IT Support and Integration
Smooth implementation and ongoing support are essential for
successful XR integration. Comprehensive IT support should be
provided, including deployment, integration, and troubleshooting
assistance. Collaboration with the client's IT team ensures seamless
integration with existing systems while ongoing technical support and
maintenance optimize the XR system's performance.

19. IT Support and Integration
VR devices require a significant
amount of network bandwidth due
to high-resolution content and
real-time data transfer.
Assess the network infrastructure
to ensure sufficient capacity to
handle VR traffic without causing
network congestion or
performance issues.
Consider implementing Quality of
Service (QoS) mechanisms to
prioritize VR traffic and optimize
user experience.
Bandwidth and Network Capacity
Implement robust network
security measures to protect VR
devices and prevent unauthorized
access.
Use strong encryption protocols,
secure authentication
mechanisms, and segmented
network architectures to isolate
VR devices from other network
resources.
Employ access controls and role-
based permissions to restrict
access to VR resources and
sensitive data.
Network Security and Access
Controls

20. IT Support and Integration
Establish a comprehensive device
management strategy to manage
and update VR devices efficiently.
Centralize device management
through tools and platforms that
enable remote monitoring,
firmware updates, and software
installations.
Regularly apply security patches
and updates to protect devices
against emerging threats.
Device Management and Updates
Assess compatibility and
integration requirements between
VR devices and existing IT
systems.
Identify potential conflicts or
constraints related to hardware,
software, or network
configurations.
Collaborate with IT teams to
ensure smooth integration, data
exchange, and interoperability
between VR devices and
enterprise systems.
Integration with Existing Systems

21. For Reading
Thank You
For more information or to continue the discussion
contact:
Daniel Blair
(204) 880 8222
dann@bsdxr.com