Aula ministrada pelo professor Fernando Torensan Nascimento para a turma de Publicidade e Propaganda da Universidade Estácio de Sá da unidade Jabaquara.
E-money Usage Survey Report in IndonesiaShabrina Rina
JAKPAT conducted a survey to 489 respondents from users of JAKPAT Mobile Apps randomly, from 17 to 45 age ranges, and all provinces in Indonesia.
The purpose of this survey is to know people's reasons for using e-money. Even if this survey does not represent the whole population, but by figuring this survey result hopefully people can figure out people's habits, attention and intention for using e-money.
Aula ministrada pelo professor Fernando Torensan Nascimento para a turma de Publicidade e Propaganda da Universidade Estácio de Sá da unidade Jabaquara.
E-money Usage Survey Report in IndonesiaShabrina Rina
JAKPAT conducted a survey to 489 respondents from users of JAKPAT Mobile Apps randomly, from 17 to 45 age ranges, and all provinces in Indonesia.
The purpose of this survey is to know people's reasons for using e-money. Even if this survey does not represent the whole population, but by figuring this survey result hopefully people can figure out people's habits, attention and intention for using e-money.
Mobile Money in Indonesia: Landscape and Developments, 2015Jeffrey BAHAR
History, development of mobile money in Indonesia with detail analysis on its functionalities, segments served, service providers. Presented in Mobile Wallet 2015 Workshop, August 2015
Spire presentation logistics experience for e-commerce users in indonesia 2016Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, shared the logistics experience of e-commerce users in Indonesia specifically on their purchase and good delivery service journey. Presented at E-Log Asia, Jakarta, 8-Mar-2016
Industry Presentation: eCommerce in Indonesia: Opportunities & Challengesdmg events Asia
In this session, Narendrata will share highlights about Indonesia's promising market for eCommerce, but also several challenges in infrastructure, logistics, payment, and also culture. Aside from the basics about entering Indonesia's eCommerce market, Narendrata will also talk about the prominent competition for eCommerce players and how to tackle these players.
Contoh Slide Presentasi Skripsi yang Baik dan Menarik (Terbaru di Tahun 2015)Mustofa Thovids
Contoh Powerpoint ppt PRESENTASI SIDANG UJIAN SKRIPSI yang ideal, baik dan menarik. Tampilan slide yang tetap formal tapi tetap terlihat menarik dan keren.
Tolong bantu share di facebook, twitter atau sosmed yang lain ya supaya lebih banyak teman-teman mahasiswa yang nilai ujian skripsinya jadi lebih baik & bisa di banggakan kepada orang tua.
Contoh Slide Presentasi Powerpoint yang Baik dan Menarik (Versi Terbaru 2015)Mustofa Thovids
Berikut adalah contoh bagaimana cara mendesain slide presentasi yang baik dan menarik.
Menggunakan pendekatan metode dari buku Slide Design Mastery (Gramedia:2015) dengan contoh yang aplikatif untuk membuat slide yang lebih efektif.
Google commissioned GfK to conduct a landmark study in Indonesia to gain insights into digital habits of Indonesian consumers. Using a passive metering approach, detailed consumer habits can be uncovered.
How are the Indonesia Social Media Trend in 2016 ?. We see there are many new apps and services on social networking. Indonesian eople are starting to consume and creating contents on different platform and share it with their peers. We capture some trends from 1033 JAKPAT Mobile Panel regarding Social Media Trend in early 2016. The survey was run for 1 day
In this report we cover in general about Social Media Usage of Indonesian respondent also more detailed behavior at each social media they use from Facebook, Instagram, Path,Twitter,Pinterest,Snapchat,Periscope,etc.
Mobile Money in Indonesia: Landscape and Developments, 2015Jeffrey BAHAR
History, development of mobile money in Indonesia with detail analysis on its functionalities, segments served, service providers. Presented in Mobile Wallet 2015 Workshop, August 2015
Spire presentation logistics experience for e-commerce users in indonesia 2016Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, shared the logistics experience of e-commerce users in Indonesia specifically on their purchase and good delivery service journey. Presented at E-Log Asia, Jakarta, 8-Mar-2016
Industry Presentation: eCommerce in Indonesia: Opportunities & Challengesdmg events Asia
In this session, Narendrata will share highlights about Indonesia's promising market for eCommerce, but also several challenges in infrastructure, logistics, payment, and also culture. Aside from the basics about entering Indonesia's eCommerce market, Narendrata will also talk about the prominent competition for eCommerce players and how to tackle these players.
Contoh Slide Presentasi Skripsi yang Baik dan Menarik (Terbaru di Tahun 2015)Mustofa Thovids
Contoh Powerpoint ppt PRESENTASI SIDANG UJIAN SKRIPSI yang ideal, baik dan menarik. Tampilan slide yang tetap formal tapi tetap terlihat menarik dan keren.
Tolong bantu share di facebook, twitter atau sosmed yang lain ya supaya lebih banyak teman-teman mahasiswa yang nilai ujian skripsinya jadi lebih baik & bisa di banggakan kepada orang tua.
Contoh Slide Presentasi Powerpoint yang Baik dan Menarik (Versi Terbaru 2015)Mustofa Thovids
Berikut adalah contoh bagaimana cara mendesain slide presentasi yang baik dan menarik.
Menggunakan pendekatan metode dari buku Slide Design Mastery (Gramedia:2015) dengan contoh yang aplikatif untuk membuat slide yang lebih efektif.
Google commissioned GfK to conduct a landmark study in Indonesia to gain insights into digital habits of Indonesian consumers. Using a passive metering approach, detailed consumer habits can be uncovered.
How are the Indonesia Social Media Trend in 2016 ?. We see there are many new apps and services on social networking. Indonesian eople are starting to consume and creating contents on different platform and share it with their peers. We capture some trends from 1033 JAKPAT Mobile Panel regarding Social Media Trend in early 2016. The survey was run for 1 day
In this report we cover in general about Social Media Usage of Indonesian respondent also more detailed behavior at each social media they use from Facebook, Instagram, Path,Twitter,Pinterest,Snapchat,Periscope,etc.
Slide Presentasi sederhana ini diharapkan dapat mejnjadio referensi bagi anda yang akan menyusun proposal bisnis maupun usaha kecil. Materi diperoleh dari berbagai sumber. semoga bermanfaat
Slide sederhana ini diharapkan dapat menjadi referensi bagi anda yang akan menyusun Proposal. Terutama proposal bisnis maupun usaha kecil. isi presentasi ini diperoleh dari berbagai sumber. Semoga bermanfaat
2. The Best Contact Center Indonesia 2015
LAUNCHING
Indonesia Contact Center Association (ICCA)
Secretariat : Jl. Asem Baris Raya No. 8B Jakarta Selatan 12830
email : info@icca.co.id phone : +62-21-8379-5599
6. THE BEST CONTACT CENTER
KORPORAT :
INDONESIA 2015
• Presentasi (5 Kategori Operations,
Employee Engagement, Technology
Innovation, Social Media dan
Business Contribution)
• Jambore (3 x 4 Pemenang)
• Talent (3 x 4 Pemenang)
INDIVIDUAL :
• Inbound : 25 Kategori (4 Pemenang
Per Kategori)
• Outbound : 3 Kategori (4 Pemenang
Per Kategori)
• Customer Service : 3 Kategori (4
Pemenang Per Kategori)
1 GRAND CHAMPION, 3 RUNNER UP
& 10 TOP-10 WINNERS
7. KATEGORI KORPORAT
Kategori
The Best
Programs.
The Best
Operations
The Best
Social Media
(*)
The Best
Employee
Engagement
The Best
Technology
Innovation
The Best
Business
Contribution
Jambore
Contact Center
The Best Creative-
Team
The Best Smart-Team The Best Teamwork
The Best Talent The Best Dancing The Best Singing The Best Writing
(*) Kategori Baru
8. KATEGORI INDIVIDUAL
Kategori
Inbound
Agent
Regular (3)
Agent
Premium
(All Seats)
Social Media
(All Seats)
Agent English
(All Seats)
Back Office
(2 Seats)
Inbound
Specialist
Quality
Assurance
(2 Seats)
IT Support
(2 Seats)
Desk Control
(2 Seats)
Trainer
(2 Seats)
WFM
(2 Seats)
Inbound
Leader
Team Leader
(3 Seats)
Supervisor
(2 Seats)
Manager
(2 Seats)
Outbound
Telemarketing
(All Seats)
Telesales (All Seats)
Team Leader
(All Seats)
Customer
Service
Customer Service
(All Seats)
Team Leader (All Seats) Manager (All Seats)
(*) Kategori Baru
9. SELEKSI PESERTA INDIVIDU
BALAI KARTINI, 27 APRIL 2015
• Metode :
• Seleksi Tahap 1 berupa Tes Tertulis.
• Nilai Tes tertulis peringkat tertinggi lolos ke
Tahap 2.
• Pengumuman Peserta di Hari yang sama atau
paling lambat H+1.
• Pembatasan :
• Tidak ada batasan jumlah peserta tahap 1.
• Jumlah Peserta per Perusahaan yang lolos
tahap 2, maksimal 6 (enam) peserta.
10. PENILAIAN INDIVIDUAL
4-7 MEI 2015, BALAI KARTINI
• Metode : Test Tertulis, Presentasi dan 1
Pertanyaan Fish-Bowl
• Waktu Presentasi :
• Agent, Back Office, Telesales, Telemarketing
dan Customer Service : 15 menit.
• Team Leader, Desk Control dan Quality
Assurance Staff : 20 menit.
• IT Support, WFM dan Supervisor : 25 menit.
• Trainer dan Manager : 30 menit.
• Juri : Vote lock.
• Nilai min. 70 dapat sertifikat
• Template Presentasi : dikumpulkan 30 April
• 10 halaman (9 aspek penilaian).
11. PENILAIAN KORPORAT
27-30 APRIL 2015, BALAI KARTINI
• Metode : Presentasi.
• Waktu Presentasi :
• Operations : 45 menit.
• Employee Engagement, Social Media,
Technology dan Business Contribution : 30
menit.
• Juri :
• Luar Negeri.
• Dalam Negeri.
• Nilai min. 60
• Template Presentasi :
• 24 hal untuk The Best Operations
• 10 hal untuk The Best Tech Innovation, Social
Media, dan Business Contribution.
• 12 hal untuk Employee Engagement
12. LOMBA JAMBORE
CIBUBUR, 16-17 MEI 2015
MAX 2 TEAM, 12 PESERTA PER TEAM
10 PEMAIN INTI + 2 CADANGAN (6 PRIA + 6 WANITA)
The Best Creative-Team :
Lomba Kerapihan dan
Ketahanan Tenda (3x
Penilaian : Sore, Pagi &
Siang )
The Best Smart-
Team : Lomba
Kecerdasan (2x)
The Best Teamwork :
Lomba Ketangkasan
(3x)
JUARA UMUM JAMBORE
13. BALAI KARTINI, 26 MEI 2015
The Best Singing :
• Lagu wajib : akan ditentukan
kemudian
• Lagu Pilihan : Bebas
Team : 4-10 Orang
The Best Dacing :
• Tarian Tradisional
• Tarian Kreasi (tradisional mix
dengan kontemporer).
Team : 4-20 Orang
LOMBA TALENT
MAX 2 TEAM, WAKTU 15 MENIT PER TEAM
14. PENILAIAN WRITING CONTEST
• Waktu Pelaksanaan :
• 27 – 30 April 2015, 4 – 7 Mei 2015, dan 16 – 17
Mei 2015.
• Penilaian :
• Mempublikasikan tulisan sebanyak 1 tulisan
per hari.
• Jumlah kata pertulisan adalah 1.000 kata.
• Penilaian akan didasarkan pada jumlah like,
jumlah reach, jumlah share dan komentar
positif dari setiap tulisan.
• Peserta dinyatakan gugur jika mengirimkan
kurang dari jumlah yang ditentukan.
15. HADIAH PEMENANG
• Juara Umum 1 – 4 Korporat
• Piala / Piagam
• Penghargaan dari APCCAL
• Juara Korporat
• Piala / Piagam : Platinum, Gold, Silver, Bronze
• 10 (sepuluh) Perusahaan dengan peringkat
tertinggi akan diberikan 1 (satu) paket
kepesertaan mengikuti APCCAL Expo 2015 di
Singapura.
• Juara Individual
• Piala / Piagam : Platinum, Gold, Silver, Bronze
• Benchmarking ke luar negeri
• Juara Umum Jambore
• Paket Paket Perjalanan Wisata untuk 12 (dua
belas) orang.
16. BIAYA KEPESERTAAN
KATEGORI BIAYA
Individu : Seleksi Tahap 1 (per kategori) Rp 500.000,-
Individu : Seleksi Tahap 2 (per kategori) Rp 3.500.000,-
Korporat : Best Program (per kategori) Rp 7.500.000,-
Korporat : Jambore (3 kategori) Rp 15.000.000,-
Korporat : Lomba Talent (per kategori) Rp 3.500.000,-
Korporat : Writing Contest Rp 1.000.000,-
17. KEANGGOTAAN ICCA
KEANGGOTAAN BIAYA
Platinum Rp 50.000.000,-
Gold Rp 10.000.000,-
Silver Rp 1.000.000,-
Basic Free