- The document is a letter thanking Prof. Sattar Bawany for delivering a presentation on employee engagement to the Service Quality Club in Jakarta, Indonesia. - The letter writer states that Prof. Bawany was inspiring, engaged the audience well, and delivered the speech with full energy. All attendees enjoyed the seminar and gained incredible insights. - The letter commends Prof. Bawany for doing a good job and thanks him for his presentation to the Service Quality Club.

6. /(grnh,,,,
4Coa.uar'65**r,
1December2011
ProfSattarBawany
StrategicAdvisor
IPMAASIAPACIFIC
259TampinesCentral
Singapore915209
DearProfBawany
FACILITATIONOF2-DAY'HIGHPERFORMANCETEADERSHIP'WORKSHOPON5TO5OCTOBER2O1O
Fromthe beginning,thefellowparticipantsandI expectedto gainfromtheexperience,butneverdid
we anticipatethe tremendousamountof insight,knowledge,and practicaltoolsthat my senior
leadershipteamandI learned.
Thereis no doubtin my mindthatthisleadershipdevelopmentprogramwouldnot havebeenas
successfulwithoutthebenefitofyourexcellentfacilitationanddeliveryskills.our leadershipteamwere
a bit hesitantat the initialmentionof "consultants,"buttheysoondiscoveredthatyoudidnottell us
whatto do;rathertheyledourseniorleadershipteamandmethrougha processof learningand
analysis,helpingusto developasenseofself-awarenessineachof us.
Mostimportantly,asa resultsoftheimpactfulprogramcontent(andtheaccompanyingknowledgeand
skills)on EmotionalIntelligence,Effectivecommunicationstylesandthe GRowManagerialcoaching
Model,we havelearnedhowto effectivelylead,develop,andcoachour peopleandensurethatour
workforceisalignedwiththecompany,scorevalue.
I wouldwhole-heartedlyrecommendIPMAand yourselfto any companywho is seriousabout
strengtheningtheirleadershipbenchstrengthandis willingto be introspective,honest,andopen-
mindedaboutit intheprocess.
Warmestregards
DesmondChan
ManagingDirector
MenloWorldwideLogistics,SouthAsia

8. To: Prof Sattar Bawany
Date: 3 December 2012
Re: Global HR Excellence, 29 – 31 October 2012, Malaysia
Dear Prof Sattar Bawany,
Thank you for delivering an outstanding presentation on “Making Generational Differences Work
with Emotional Intelligence” at the Global HR Excellence Conference in Kuala Lumpur recently.
We appreciate the time you took out of your busy schedule to join us and thank you for sharing
your insights and expertise with our attendees. Your willingness to volunteer your time, energy
and support on behalf Marcus Evan’s is greatly appreciated.
Your presentation was certainly one of the highlights of the event and we look forward to working
with you again.
Kind regards,
Ashvin Rajendram
Conference Producer
Tel: +603 27236703
Email: ashvinr@marcusevanskl.com
London Chicago New York Cape Town Toronto Sydney Tokyo Nairobi Kuala Lumpur Bermuda Montreal Cyprus Prague Paris Cologne Dusseldorf Berlin
Hamburg Frankfurt Budapest Mumbai Turin Milan Stuttgart Rome Penang Mexico Amsterdam The Hague Soesterberg Liechtenstein Lyon Karachi Singapore
Johannesburg Madrid Barcelona Alicante Stockholm Kiev Dubai San Diego Leipzig Munich Los Angeles Barbados Miami
ROC No: 402362T
ROC No: 402362T
Suite A-20-1, Level 20,
Hampshire Place Office
157 Hampshire,
1 Jalan Mayang Sari,
50450 Kuala Lumpur
Telephone: (603) – 2723 6600
Facsimile: (603) – 2723 6699
www.marcusevans.com

9. Email : TMcore2012@gmail.com Website http://TMcore2012.blogspot.com
To : Prof Sattar Bawany
Strategic Advisor
IPMA ASIA PACIFIC
Singapore
Dear Prof Sattar,
RE : Presentation on “ Leaving Your Leadership Legacy” for 20th
Semi Annual Convention,
District 51
With regards to the above, I wish to record my utmost appreciation and gratitude on your kind
gesture in presenting “Leaving Your Leadership Legacy” on 17th
November 2012, at Holiday
Villa Subang Jaya as our Plenary speaker (English) in the recent 20th
Semi Annual
Convention 2012.
In our Toastmasters organization that focuses on communication as well as leadership, we
are all servant leaders in this organization as we lead our members, clubs, area, division and
district. Your topic was most appropriate for our community leaders, and the feedback from
our member was they found the presentation extremely beneficial and heart-warming.
We also wish to thank you for the kind gesture in providing opportunity for two of our member
to attend your talk scheduled for next year. Once again, thank you for your pointers on
leadership legacy and we look forward to seeing you again.
Best regards,
_____________________
Chew Shel Ling, DTM
Organizing Chair
Mobile: +60 12 222 6250
Cc.Copy : Ramdas Nayar, DTM
District Governor,
District 51, Toastmasters International
(Term 2012/2013)
20
th
SEMI ANNUAL
CONVENTION 2012 (SAC2012)
16th-17th November 2012
TOASTMASTERS :
Make A Difference (M.a.D)

11. 31 August 2012

12. CSC Proprietary and Confidential
LEARN@WORK DAY
HR – L&OD
July 2012
CSC Proprietary and Confidential 2August 31, 2012
Programme Evaluation
Making Generational Differences work with EQ
(Prof Sattar Bawany, Managing Director, IPMA - EDA Asia Pacific)
Topics %-Ratings (Good & Excellent)^
• The programme was effective in meeting its overall learning
objectives. 94%
• The programme contents are relevant to my job/role. 94%
• The presentation materials & handouts are relevant and
comprehensive) 96%
• The facilitator demonstrated good knowledge of the subject
matter 98%
• The facilitator was effective in his/her delivery. 98%
• I would refer this session to my colleagues in future. 94%
Note:
^ Ratings indicated for 3 and 4
(‘Strongly Agree’ and ‘Agree’ on responses)

15. Date : 1st
Dec 2011
Prof Sattar Bawany
Chief Executive Officer &
Master Executive Coach
IPMA ASIA PACIFIC
Dear Prof Bawany,
Attracting, Developing & Retaining your New Age Employee Conference
13 – 14 Oct 2009, Singapore
Thank you for the successful presentation at our conference. The practical
presentation of yours was captivating and very well received by the delegates and
many of them found it useful and applicable.
Prof Bawany, you have proven yourself to be a professional speaker who are
knowledgeable and willing to share your expertise with others. Your presentation was
dynamic and passionate that the delegates could appreciate.
It was such a great pleasure working with you. Thank you for all of your efforts in
making this event a huge success.
Yours Sincerely,
Lim Chye Kee
Business Director

16. IQPC Worldwide Pte Ltd
61 Robinson Road #14-01 Robinson Centre Singapore 068893
Tel: 65 6722 9388 Fax: 65 6722 9374 Email: enquiry@iqpc.com,sg Website: www.iqpc.com.sg
(Company Registration No: 199702288Z)
To: Prof Sattar Bawany
Date: 1 December 2011
Re: Talent Management Asia Summit, 22 – 23 November 2011, Singapore
Dear Sattar,
Thank you for delivering such an outstanding presentation on “Leading and Managing a
Multigenerational Workforce” at the Talent Management Asia Summit.
I think the group specifically appreciated that you took the time to illustrate certain concepts in more
detail and also provided plenty of references for further reading.
IQPC always welcomes when you are able to share your knowledge at our events and one of the
main reasons that we keep inviting you to participate is that your frank but humorous style of
presentation is always highly appreciated by our diverse conference audiences.
It was one of the highlights of the event and I look forward to working with you again.
Kind regards,
Nena Ganesan
Divisional Director
Tel: (65) 6722 9362
Email: nena.ganesan@iqpc.com.sg

19. To.
Prof. Sattar Bawany
Chief Executive Officer &
Master Executive Coach
IPMAASIA PACIFIC
Prof. Satar Bawany delivered short seminar about emptoyee engagement in our Service
Qual.ity Cl.ub. He was so inspiring, engaging audience and delivering the speech in ful.t
energy. lt was no doubt that att of us enjoyed his seminar dan got incredibl.e insights.
Good job Prof.
Sincerety
Founder of Carre Terrace
The lndonesia Service Quatity Cl.ub.
Jakarta - lndonesia
Yul.i$na Agung
CEO Carre CCSI