Polycom selected Test Technology Inc. as their fulfillment, distribution, and reverse logistics partner to handle over 600 SKUs and over 60,000 customer orders per year due to Test Tech's experience, reporting capabilities, technical expertise, and competitive pricing. Test Tech also provides flexible, knowledgeable support and repair services that meet and sometimes exceed Polycom's expectations. NEC Corp of America and Avid also expressed satisfaction with Test Tech's services including support of growth, outstanding repair processes, and helping achieve goals of quality and cost.

1. “Polycom selected Test Technology Inc
as our fulfillment, distribution and
reverse logistics Partner for our
Wireless Business. We determined that
TestTech had the proven experience
and expertise to handle the volume of our wireless business. Polycom’s Wireless
Business spans 633 SKU’s including handsets, accessories and network infrastructure
FRU’s. In 2010 Polycom fulfilled 61,859 customer orders with 204,248 items
shipped. Test Tech has demonstrated a high level of skill, professionalism and
flexibility during the business transition. Their IT strength and reporting capabilities
along with their technical expertise and competitive pricing were the main
differentiators when making the decision to switch to TestTech.
As far as Repair Expertise and Support, TestTech has proven to be a flexible,
knowledgeable partner, demonstrating a thorough understanding of best in class
practices. We moved away from a large Contract Manufacturer in order to receive
this customized attention and responsiveness, and TestTech has met, and in some
cases, exceeded, our expectations.”
- Gary Wheeler, Vice President of Polycom Global Services
“TestTech has provided RMA support to our company
since 1990. As our company grew and support was
needed nationally, TestTech was there to support our
growth. Adding to their outstanding repair process, they began to manage our reverse
Logistics operations for our service organization. Our customers experienced no
impact to their business. It was, and is, business as usual. I am proud to be associated
with TestTech and their first class staff.”
- Jeff J. Fitzpatrick, Director of Purchasing, NEC Corp of America

2. “Over the past four years, I have worked directly with
Marty Walsh, Vice President of Business Development for
Test Technology Inc., on numerous projects for the retest,
repair, and reverse logistics of Avid equipment. Their
service and support has been top-notch, and we are very pleased with the work they
have performed.”
We are continuing to expand our business relationship with Test Technology and are
currently working on several projects including an Electronic Data Interchange
(EDI). Test Technology has helped Avid achieve our goals of quality, cost, and
capacity. I recommend them without hesitation. I respectfully request that this referral
be kept confidential between Test Technology and Hughes Telematics Incorporated.
Avid’s policy does not allow for public endorsements or referrals
- Peter Hagearty, Director of Quality & Technology, AVID
“Our product is fairly sophisticated. TestTech offered just
the right strategic fit for our company. Our cost dropped by
25% when we switched to TestTech and they continue to
provide high service levels.”
- John Kerr, Senior Director Supply Chain, True Position
“We’ve added new layers of requirements but TestTech has
stayed on top of them. These are attributes that matter.”
- Pat Aiello, HP Partner & Program Manager