The document discusses updates from TERMINALFOUR. It notes the company has experienced growth in clients, implementations, team size, and office space. Specifically, it secured new funding in 2009, rolled out Site Manager 7, and added 34 new clients in 2010 across multiple industries and countries. The company plans to continue its growth strategy by scaling operations, improving its product, developing partnerships, and expanding its team.

1. TERMINALFOUR Update
Piero Tintori
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2. A lot has been happening …
• Things have been busy.....
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3. Since the last event
• Secured funding at end of 2009
• Growth in new clients
• Growth in implementations
• Growth in team & office
• Rollout of Site Manager 7
• Growth in partners
• Increased recognition
– Gartner, Butler Ovum, CMS Watch/Real Story Group
• The odd award
– Export Company of Year
– Web Development Company of the Year
– Tech FAST 50 (eight time)
– Web IDOL
• http://video.jboye.com/video/609393/benjamin-franklin-aka-piero
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4. Funding for growth
• Minority investment
– NCB Ventures
– AIB Seed Capital fund
– Enterprise Ireland (grant aid)
• Provided validation
• Opportunity to accelerate growth
– People
– Research and Development
– Sales & Marketing
– Market Expansion
• Next level in development
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5. Some of our 34 new TERMINALFOUR clients in 2010
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Conference 2010
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6. Some of our 34 new TERMINALFOUR clients in 2010
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7. Growth in Clients:
... New since last t44u year
• Newark & Sherwood District Counci, UK
• Aer Lingus, Dublin, Ireland
• Alverno College, Milwaukee, Wisconsin, USA
• Anchorage School District , Alaska, USA
• Buck County Community School, Pennsylvania, USA
• Case Western University, Ohio, USA
• Central Bank of Bahrain
• City & Islington College, London, UK
• Columbia University, Teachers College, New York, USA
• Derby City Council, UK
• Donegal County Council, Ireland
• Empire State College, New York, USA
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8. Growth in Clients:
... New since last t44u year
• Gedling Burough Council, UK
• Intertrade Ireland, Northern Ireland
• Irish League of Credit Unions, Dublin, Ireland
• Loughborough University, UK
• Loyola University, Chicago, Illinois, USA
• Monaghan County Council, Ireland
• Newcastle University, UK
• North Western Health Sciences, Minneapolis, USA
• NUI Galway, Ireland
• Rhodes College South Africa
• Royal College of Music, London, UK
• Rushcliffe Borough Council, UK
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9. Growth in Clients:
... New since last t44u year
• South Downs National Park, UK
• Specsavers (Intranet), Gurnsey, UK
• SUNY Empire State College, New York, USA
• UNAIDS Geneva, Switzerland
• University of Huddersfield, UK
• University of Illinois, Chicago, USA
• University of Liverpool, UK
• University of the Arts London, UK
• University St Thomas, Minneapolis, USA
• York College, Pennsylvania, USA
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10. Geographic Split
Company Confidential
21 October 2010 10

11. Delivering on Growth Strategy
David Miller, COO
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12. Growth Strategy Remains Constant
• Focus
– On what we do best
– Selected Markets
– Selected Partners
• Growth in product
– Features & Ease of use
• Growth in delivery
– Ensuring client success
• Growth in community
– Share best practice
• Growth in team
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13. Focus on what we do best...
“We make it really easy for
organisations to deliver and
manage very large, highly
devolved, multilingual Websites,
Intranets and Extranets”
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14. Growth in Product:
.... Version 7 ongoing rollout
• Launched at t44u last year
• Basis for all new business since
• Beta cycles - thanks
• Incremental releases
– 7.0.004
– 7.0.005
– 7.0.006
– 7.0.007
– 7.0.008 (this week)
• Significant ongoing development
– With YOUR input
• 46% clients on Site Manager 7
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15. Growth in Product:
... Extra “goodies” since first V7 release
• Usability
– Direct Edit, Media Library, Shortcuts, Editor Enhancements
• Features
– New Navigation objects
– Personalisation
• Quick Start
– Sample data “out of the box”
• Publication enhancement
– Don’t republish media
– Archive sections
– Enhanced Navigation object performance
– Publish section now
– Others “in the works” (multithreaded publication)
• Significant ongoing development
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16. Growth in Product:
...Not forgetting earlier releases
• Ongoing Maintenance releases
– “Maintenance Mondays”
• Site Manager “Maintenance Month”
– Secured feedback from clients
– Approx 60 issues addressed
– Included feature enhancements
• All fixed rolled into Version 7
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17. Growth in Delivery:
...Implementations & Ongoing Support
• Building PS team
– Project Managers
– Web developers
• Training for staff & partners
• “Sure Start” Process streamlined
• Additional support for current clients
• Scaling Support across time zones
• Expanding Extranet
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18. Growth in team
• Aoife Dineen, Admin
• Bernard McKeever, QA
• Mark Baldwin, PS New
• Barry Flannery, CS
Staff
Since Last
• Raphaele Beyssac, PS
T44U
• Mike O'Donoghue, Sales
• Therese Grogan, QA
46 Staff • Ingrid Wallace, Sales
• Dermot Dooley, PS
28 Staff • Niamh O'Byne, PS
• Fiona Carton, CS
• Mark Howard, CS
• Alan Kinsella, CS
Dec Nov • Sasha Allan, Admin
2009 2010 • Siobhan O'Hora, Sales
• Daniel Keane, PS
• Sean Walsh, Marketing
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19. Growth in Team
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20. Growing the team
.... Partner Programme Revamp ....
• Welcome Mike O’ Donoghue
– EMEA Business Development
• Significant revamp of partner programme
– Certification
– Training
• Technology & Implementation partners
• Major component of growth story
– Regional & Industry
• More details later today.....
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21. Growing the team
.... Expanded Dublin office ....
• All of second floor 110 Amiens St.
• All welcome
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22. t44u User & Partner Conference 2010 22

23. Strategy going forward
• Continue to scale for growth
– Selected Market expansion
– Selected Partners
• Maintain excellence in product
– Continued rollout of Version 7 roadmap
• Develop community
– Share best practice with clients & partners
• Continue to build team
– Regional Sales/presales
– R&D / QA
– Delivery & Support
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24. TERMINALFOUR – end of 2010
 Business Growing
 46 people employed ... +20 to come
 Offices in Ireland, UK & USA
 34 Additional clients
 Clients in UK, Ireland, Switzerland, South
Africa, Bahrain, Canada & the US
 Growth in pipeline
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25. Questions....
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