Teresa McGready CV
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Teresa McGeady is a hard-working and detail-oriented individual seeking employment. She has strong communication, computing, and customer service skills developed through her previous role in inbound customer service at American Express, where she answered calls, filled out applications, addressed customer problems, and redirected calls. She is educated, having completed NCEA Levels 1 and 2 at One Tree Hill College, and has additional training in business administration, communication skills, computing, and health and safety requirements from Future Skills and the School of Business. She has referees available.
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- 1. Teresa McGeady 1 Treasury Place, Onehunga Auckland 021 108 7172 Teresamcgeady2264@gmail.com PROFILE An energeticandhard-workingindividualwithastrongdesire tocomplete tasksbestowedonme. Detail-orientated and professional in both performance and presentation and thus try to complete the task to a high standard. Proven ability to plan and complete multiple tasks within strict deadlines, to learn new tasks quickly and to communicate effectively at all levels. A team playerwhoisalwayswillingtogo the extramile tokeepthe teammembersfocussedtocomplete the work within the stipulated timeframe. SKILLS • Polite and professional phonemanner • Enjoyscommunicatingwithotherpeople inandoutof the workplace • Professionallyhandlescustomercomplaintsandinquiries • Responsible withconfidential information • Fluentin Englishwithgreatgrammarand writingabilities • Great computingSkills;MSOffice programs,organizingdataanddocuments • Punctual • Friendlyandenthusiastic • Dedicatedtothe joband organization • A teamplayerwitha positive attitude • Eager to learnandfast to adapt EMPLOYMENT Inbound Customer Service American Express September 2015 Duties: AnsweredCalls Filledoutapplications Submitted applications forprocessing Addressed andresolved problemswithclients Redirectedcalls EDUCATION & TRAINING NCEA Level 1 and 2 One Tree Hill College 2008-2011 English(Reading&Writing) Mathematics (Maths,Statistics& Probability) Languages (French)
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