Our temperaments affects our relationship with others. Understanding our temperaments and by extension that of other will improve our lives and that those we come in contact with daily. In health care delivery, this cannot be over-emphasized - because these set of clients need healthcare professionals assistance and understanding to a very large extent outside their professional capabilities. Furthermore, in general this is applicable to everyone in order to improve themselves and their interaction with others.

1. CREATED BY :
MARGARET OKON

2. • Know yourself – basic knowledge of the 4
temperaments.
• Improve your relationship with others
(patients/enrolee) – understand and appreciate
individual differences.
• Understand the importance of applying this knowledge
in patient/enrolee management.
• Ultimately, be better equipped for quality healthcare
delivery.

3.  Socrates - “Know yourself.” – self improvement – it
starts from here.
 One of the most reliable means of learning to
know oneself is the study of the temperaments.
 If one is cognizant of his temperament and is able
to discern the temperament of others, he can
better understand and assist them.

4.  Temperaments is basically a persons natural pattern
of behavior.
 It is in-born rather than learned.
 Therefore, it remains constant throughout our lifetime.
 Personality on the other hand - is learned (formed by
infleunce from factors such as life experience, culture,
education, and upbringing)
 Temperaments + Personality = Character

6.  Strengths – generally talented, Logical, Analytical,
Cautious, Loyal, Rational, Committed.
 Weaknesses – Perfectionist, Slow And Private
 Suitable Profession – Authors, Inventors And
Doctors.
 Albert Einstein

7.  Strengths – Peace-loving, even-tempered,
consistent, easy-going, contented, dependable.
 Weaknesses – resist change, stubborn and
defensive.
 Suitable Profession – Humanitarians, Diplomats,
Teachers.
 Mother Theresa

8.  Strengths – Independent, practical, approachable,
lively, interesting.
 Weaknesses – impulsive, unreliable and forgetful.
 Suitable Profession – Entertainment, Evangelism
and Sales.
Madonna

9.  Strengths – Fearless, Enthusiastic, Inspirational, Strong-willed,
Action-oriented.
 Weaknesses – Impulsive, Unreliable and Forgetful.
 Suitable Profession – Engineers, Politics and managers.
 Barrack Obama

10. Each temperament has unique
qualities, strengths, and
weaknesses.
None is better than the other!
 dr. David kersey presents a useful system in please understand me (1998).
 dr. David kersey presents a useful system in please understand me (1998).

11.  Human beings are complex and cannot be put in
boxes.
 If temperaments are inherited, then it is certainly
possible to inherit a blend of temperaments and
observe a mix of traits.
 This is where temperament tests can be useful to
better identify the our dominant temperament(s) of the
mix.

13.  knowing your temperament blend can be an "eye-opening"
experience. It help explain why you do
certain things and others too.
 This knowledge then guides you daily in relating
and communicating with others (patients).
 Learning how to spot the temperament of others is
invaluable.

14.  It takes practice but once you can spot a choleric you
know not to try and be "chatty" with them. (action-oriented).
 If you spot a phlegmatic you may understand why they
seem quiet and reserved (introverts).
 Temperament suggests how likely a person is to keep
taking a prescribed medicine. Knowledge of a persons
energy level can also suggest how long they will take
to recover or how to ask/get/pass on information to
them.

15.  Knowing our temperaments enables us Feed the
strengths and starve the weaknesses, since it cannot
be changed. (self improvement)
 And a good understanding of how our temperament
impacts other types of individuals especially patients
who need our care and attention enables us adapt
accordingly and deliver quality healthcare for all.

16.  Again, the phlegmatic will be calm, quiet and easygoing.
 The melancholy will be precise, analytical and critical in
conversation.
 A sanguine will always be the most verbal and will often be
very lively and practical.
 The choleric will be straightforward, even abrupt and most
easily angered.

17. Melancholy – Take time to explain in detail and empathize
greatly along the line. ( remember they are usually Emotional)

18. Phlegmatic – let them know how important it is to be
compliant and show calm strength. ( remember they can be
quite resistant and stubborn)

21. Understanding and applying the
knowledge of Temperaments will
better equip us, as we continue to
strive towards quality healthcare
for all.