List of smart technologies, small businesses can use in 2020 to increase productivity and brand awareness. This presentation covers topics like mobile usability, automation, artificial intelligence, etc.

1. Technology Trends
2020
for small business
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2. Shabbir Tapal
VOIP SYSTEMS EXPERT
Compiled by researching multiple different
articles, journals, websites, trends and blogs.
Can be used to educate your marketing,
sales, operations team for upcoming
projects.
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3. Go Mobile
WEBSITE
Make sure you have a mobile-
friendly website.
APP
Create a small, simple app to
keep connected with your
customers.
CONTENT
Create raw, short-form
content to be consumed daily
by your audience
Mobile device usage has been increasing, and it is no different
this year. Consumers use them to get a snap-shot of your
company and make split second decisions about your brand.
What are your conveying ?

4. Artifical
Intelligence
CUSTOMER RELATIONSHIP
Use AI to build a good customer experience on your
website with chatbots.
CUSTOMER SERVICE
Use AI in your communication channels to improve
your customer service. Your telephone system can be
integrated with AI tools - ask us to learn more.
VIRTUAL ASSISTANCE
Help your customers with personalized, direct and
immediate assistance with the help of AI technology.
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5. 05
AutomationWorkflows
Lead follow-up
Integrated Voice
Response
Social media posting

6. Managed IT
DATA SECURITY
SACLABILITY TO GROW RAPIDLY
CLOUD-BASED PROCESSES
06
SHARED SERVER SPACE

7. Closing
There are free tools available for many of the above technology
resources and free-trials also available to help you assess if your
small business can benefit from these offerings.
Before you sign-up, ask for free-trials, do your comparative
research and test it out for your business. 07

8. We invite you to a free 15-day trial of our VoIP phone
system. Please message us at info@tapalinfosys.com
with subject line "Free 15-day trial"