The document discusses the role of technology in effective communication, highlighting the evolution of information technology from the printing press to modern electronic innovations like the internet, email, and videoconferencing. It outlines the benefits and challenges of information technology such as improved information flow and the risk of information overload. Additionally, it provides guidelines for successful videoconferencing and emphasizes the convenience of using cell phones for communication.

1. ROLE OF TECHNOLOGY FOR
EFFECTIVE COMUNICATION

2. Role of Technology for Effective Communication
Contents
• Early development of information
technology
• Merits and demerits of
information technology
• Revolutionary electronic
innovations
• The Internet
• Electronic mail messages
• Videoconferencing
• Conducting successful
videoconferences
• Using cell phones

3. Role of Technology for Effective Communication
Early development of information technology
Printing press
• Was invented in
15th century.
• Was followed by
telegraph,
telephone, radar
and so on.
Computers
• Typewriters and
calculators
replaced by
computers
• Computers are
also capable of
other complex
functions.
Internet
• Faxes have been
replaced by
email and
instant message
• Cloud
computing and
mobile internet
are the latest.

4. Role of Technology for Effective Communication
Merits and demerits of IT
Allows faster information
flow, better access to
information, facilitates
sharing of information and
enhanced decision-making
Employees are always
working, even from home,
misuse of information is
possible and information
overload causes stress in
employees

5. Role of Technology for Effective Communication
Revolutionary electronic innovations
Some such innovations are:
• Internet
• E-mail
• Instant messaging
• Web conferencing
• Intranet
• Mobile internet
• Cloud computing
• Electronic data interchange (EDI)

6. Role of Technology for Effective Communication
The Internet
The term is derived from ‘interconnected networks’. The
Internet connects computers all over the world into one
seamless network.
The World Wide Web (WWW) is a series of interconnected
documents stored on computer sites or web sites

7. Role of Technology for Effective Communication
Searching the Internet
• The required information can be retrieved from the Internet
by putting the correct keyword/s into the search engine.
• Anyone with access to Internet can upload information onto
it.
• There is no guarantee that all information is 100% correct.

8. Role of Technology for Effective Communication
Electronic mail messages
E-mails, as they are popularly called, are messages that are
composed, transmitted and read on the computer or smartphone
screens. Some advantages of e-mails are:
Fast Low-cost
Environment-
friendly
Anytime-
anywhere
accessible
Allow pictures,
documents to
be attached

9. Role of Technology for Effective Communication
Videoconferencing
It is the live exchange of information among people (including
visually) who are physically at a distance from each other but
are linked by a telecommunication system.

10. Role of Technology for Effective Communication
Conducting successful videoconferences
• Plan well in advance
• Prepare a detailed agenda
• Speak normally and clearly. Don’t shout
• Address individuals by names to ensure
their attention when speaking
• During the videoconference, introduce
yourself and wait for camera to focus on
you before you start speaking
• Limit movement
• Minute the meeting as you would
normally do

11. Role of Technology for Effective Communication
Using cell phone
It has become norm to communicate using cell phones. Cell
phones have gained such popularity because they are:
Convenient to
carry
Allow access to
Internet
Allow
photography
Offering anytime-
anywhere
connectivity
Allow sending
instant text
messages