As part of the November 2019 Wessex AHSN Strategic Board workshop: “You Say You Want a Revolution - Exploring the Workforce and Workflow Implications of Digital Health-tech Adoption,” Professor Trish Greenhalgh provided an overview of her work to address five persistent problems when implementing technological innovations in the NHS. Years of research by her team have determined digital technologies are commonly either (1) not adopted or (2) soon abandoned by professionals or their patients and clients, or else the technology-supported service succeeds as a small-scale demonstration project but (3) fails to scale up locally, (4) spread to other comparable settings or (5) be sustained over time. This NASSS framework outlined a range of research-informed factors important to the implementation of digital innovations. Participants at the Strategic Board workshop explored these factors with two new innovations – Lifelight and MedEngine.