1. TITLE AND BUSINESS
UNIT DESCRIPTION
Team Feedback
Gherda Stephens

2. CONTENT
Stakeholders
Stakeholders
• Who are my Key Stakeholders
1 •My view of our role
• How do I engage with Stakeholders
Engagements
2 • Feedback from recent engagements
Objectives and Measurements
3 •Business Objectives for 201X
•Summary of Performance Contract

3. • Who are my Key Stakeholders
1 • My view of our role
•How do I engage with them
Exco Members
Segment Heads
Exco
Member’s
Regional General Managers
name
Head of Other Stakeholders
Function 1 Segment Regional GM’s
Head’s name name
Segment 1
Region 1
•Stakeholder 1
•Stakeholder 1
Exco •Stakeholder 1
Member’s
name Segment Regional GM’s •Stakeholder 1
Head’s name name •Stakeholder 1
Head of
Segment 2 Region 2 •Stakeholder 1
Function 2

4. • Who are my Key Stakeholders
1 • My view of our role
•How do I engage with them
GROUP
TEAM
FEBI
EXCO

5. FACE TO FACE
• Who are my Key Stakeholders
1 •My view of our role
• How do I engage with them
Exco Segment Regional GM’s
Members Heads
• Monthly Strategy • Monthly Segment 1 • Regular regional
Sessions with Manco Meetings with visits to GM’s
members 1 & 2 Segment Heads 1 & 2
• Working together to
• Monthly one-on-one • Monthly Segment 2 help mobilise the
meetings with Manco Meetings with team with the
member 1 Segment Heads 1 & 2 ultimate goal of
making it easier for
• Bi-weekly Sales our clients to do
Forums business with us and
for our frontline staff
to focus on selling.
• Bi-weekly Pricing
Forums

6. 2 Feedback from recent engagements
Strategic Session 1 Forum 1 Forum 2
• Individual Check-in • Monthly Review of Progress on Non- • Current Campaigns
Financial matters in Segment 1
• What is my team’s contribution
towards project 1?
• Segment Recognition Program
• Segment Transormation Initiative
• Segment Strategy 201x

7. Current Initiatives
# Project Name
1. Improve ...
2. Differentiation Pricing ...
3. Collateral ...
4. Unutilised ...
5. Valuation ...

8. Initiative 1
My Action • Action no 1
List •Action no 2

9. 3 • Business Objectives for 2011
Enable Frontline to focus on sales
•Challenge ...
•Streamline ...
•Achieve ...
Making it easier to do business with us
•Solution Driven to ...
• Ensure Client Service is ...
Getting Mobilised
• Branding of ...
• Driving collaboration across ...

10. Summary of Performance Contract
Bonus
Revenue Uplift/Cost Reductions
Business Performance & Operational Efficiency
Stakeholder Engagement