The Photobox Group Shipping Team is responsible for the global customer delivery, UX and linehaul contracts across 4 brands, 5 factories, 20 outsourcers, over 20 linehaul routes, more than 30 carrier services and delivery to 200 countries. As a pure player with websites in 15 countries we need to adapt to consumer expectation for flexibility, speed and personalisation of delivery options, however much these differ within each market. You will hear about how traceability, delivery options and innovation drove the launch of our Delivery transformation programme and our future plans to deliver to people, not places. Learn more about MetaPack's The Delivery Conference 2018 (#TDC18) at the event website https://www.thedeliveryconference.com.