Task Informatics (P) Ltd.

Task Informatics AP
Private Limited
www.taskinformatics.com

COMPANY PROFILE

ABOUT US

Task Informatics AP Pvt. Ltd. is a global provider of Professional Services,
Medical Transcription Services, Pre-Packaged IT Solutions, Software
Development and Consulting Services.

We as a professional service provider are highly concerned with the quality
of our solutions and services. Our team constantly works on developing and
improving our service performance to satisfy our Customers & Clients and
to maintain a long-term cooperation with them.

We offer cost-effective Development Services, Transcriptions Services,
Consulting Services, Software Solutions & Pre-Packaged IT Solutions to our
Customers & Clients with projects both small and medium. Nevertheless,
we are experienced, fast learning and well-prepared to master your specific
project.


OUR SERVICES:

Medical Transcription Services
Database Software Solutions
Custom Software Solutions
Custom Site Development Services
Consulting Services
Training & Placement Services
Data Entry Services

Our Mission and Vision

Our Mission is to provide Cost-Effective services with excellent Quality
and Turn-Around-Times and reliable Customer Service. We aim to reach
the highest echelons in the Healthcare Industry in-hand with the
advanced Technology, Quality Measures, Quality Standards, and Strong
Determination of every head in the Organization.


CUSTOM SOFTWARE DEVELOPMENT FOR WEB

Task Informatics specializes in custom software development services.
We deliver business applications, application management, and
comprehensive web solutions developed on the platforms like .NET,
PHP, JAVA, Ajax and others.

Expert Solutions And Services

We deliver result-oriented solutions and feature a team of experienced
professional software developers ready to assist you in every step -
from solution design, to delivery, implementation and maintenance.

Task Informatics can serve you in following areas:

* Customized Software Development
* Custom Application Development
* Software Design and Testing
* Software Maintenance and Enhancement
* Web Design & Development


Only an expert like Task Informatics can take care of
your software development needs.

Custom software development corresponds to a complex
process that includes conceptualization, design,
development, and implementation of a solution that is
intended to meet unique needs of a business.

Evidently, only a team of experienced professionals with
knowledge of the impending challenge can devise the
solution that suitably meets the need all the while
keeping the expenses minimum. Our team, headed by a
project coordinator, undertakes thorough analysis and
evaluation of your exact requirements, devises plan in
communication with you, and elaborates the strategy
before embarking on the process of developing a custom
software solution.


TASK’S IT & ITES SERVICES

TASK has excellent professional expertise to
present effectively and efficiently to our Clients & Customers. We have
an integrated team of creative designers, content writers, website
developers, experienced programmers and marketing professionals who
are best at their work and know how to achieve best results.

Our business-driven approach and unparalleled internationally
recognized Quality measures and methodologies
like Six Sigma separates us from typical development companies and
thus, we have built a reputation for creating a positive return on
investment for our Clients.

We offer Offshore Software Development Services, Web Development,
Website Maintenance, Customized and Complete Management
development of packaged Business Applications and Quality Assurance
services that will help to fill the expertise gaps and help control run-
away development costs.


CORRESPONDENCE
We own our customer/client with a strong bond of give & take relationship –
giving the best of our services and taking the remuneration, which we
deserve and are worthy of. At the same time, we wish to nurture and nourish
a most cordial and friendly relationship based on mutual trust, understanding
and acceptance which will go a long way in establishing a long term
partnership in the business venturing forth.

READY AVAILABILITY
We are of easy access, round the clock – a mail away in terms of email
facility, or a message away in terms of Skype facility or a call away in terms
of telephone / cell phone facility. Our office administration will only be too
glad to connect and be of whatever service required.


PROMPTNESS

We promise and assure you of prompt response, reply, help,
assistance, verification, checking, modifications, specifications,
references, addresses, phone numbers, fax numbers, notes,
changes, corrections in templates, dictations or letters,
Addendums, documents - whenever and wherever needed,
keeping in mind the urgency and requirement.

CLARITY

We will keep perfect clarity in all our correspondence and
contacts to eliminate ambiguity, confusion and doubt to foster
perfect mutual understanding.

WILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE BEST

It shall be our constant endeavor to offer our services whenever
required to ensure that all the document requirements are
fulfilled and completed.


DATA ENTRY

Task Informatics also deals with data entry services offering
innovative and flawless data entry services for corporate,
besides, small and big companies. Our key data entry strategies
provide the clients:

• Cost Effective Ways to Manage In-house Flow of Information
• Easy-to-Use Data, which can be Referred for Practical Applications
• On time Delivery of the Database Powered Web & Software Projects
• Management of Large Volume of Crucial & Proprietary Databases
• Time Efficiency & Effective Use of Man Power Resources
• Quality Internet Database Sharing Over Secured Servers
• Smart Data Storage System for Any-Time Use
• Accurate & Fast Data Conversions for Immediate Use


WE CAN ASSIST YOU WITH:

Data Entry Services Data Processing Data Conversion
Services Services

Data Entry Data Processing Data Conversion
Online Data Entry Forms Processing Document
Offline Data Entry Insurance Processing Conversion
Image Entry Check Processing XML Conversion
Insurance Claim Image Processing SGML Conversion
Entry OCR Cleanup HTML Conversion
Survey Processing CAD Conversion
Data Mining Catalog
Data Cleansing Conversion
Book Conversion
PDF Conversion


ACCUDOC MT
Medical Transcription Services

Accudoc MT a vertical of Task Informatics is an upcoming
Transcription Service Provider, comprising a team of
experienced and committed professionals, excelling and
exceeding customer's expectation of performance standards
in delivering quality service.

Accudoc MT’s core strength lies in providing cost-effective
service to our clients without compromising on Quality and
TAT.

The key to our success is our Team. The most valuable
asset we employ is our core Team of Medical Language
Specialists. We derive our strength from combining the
expertise of experienced, well-trained, responsible, and
dedicated Medical Language Specialists.

Our Team has vast experience in working for a large variety
of Dictators from a wide range of facilities that include
Hospitals, Diagnostic Centers, Clinics, and Private Practices.

We hire and train only the most qualified professionals in our
industry with at least 4 years of relevant experience. Above them,
our executive management team consistently demonstrates the
highest level of competency and professionalism. We have an
ongoing evaluation and training program designed to enhance the
capabilities of our core team members.

Team’s hands-on experience in transcribing variety of work types such as:

Sleep Medicine Obstetrics & Gynecology Hematology
Cardiology Occupational Therapy Psychiatry
Dentistry Oncology Pulmonary
Dermatology Ophthalmology Radiation Oncology
Endocrinology Oral & Maxillofacial Radiology
Surgery
Family Practice Orthodontics Rehab Medicine
Gastroenterology Plastic Surgery Podiatry
Internal Medicine Immunology Nephrology
Neurology www.taskinformatics.com

OUR OBJECTIVE

Our Objective is to provide high quality transcripts with a
consistent accuracy rating above 98.5% with fast and unmatched
Turn-Around Times. As per our Clients requirement, we even serve
quality transcripts with short Turn-Around Times like 8-hours and 4-hours.
Our Management and Quality Teams respond to each individual Client
within 10 minutes to provide personalized and reliable Customer Service.

OUR TEAM

One of the most valuable Assets of our Organization is our core team of
Medical Language Specialists and Quality Analysts who are well trained,
well experienced, responsible, committed, and dedicated with zeal to
provide Quality Reports.

OUR MISSION

Our mission is to provide high quality service in timely and cost-effective
manner, coupled with excellent customer service. We aim to be the market
leader by providing low cost transcription services while executing on all
aspects of the order. We invite you get in contact with us so we can learn
more about your organization and how our services can best fit your
organization's needs.

What is Six Sigma?

Six Sigma stands for Six Standard Deviations
(Sigma is the Greek letter used to represent
standard deviation in statistics) from mean.
Six Sigma methodology provides the
techniques and tools to improve the capability
and reduce the defects in any process.
It can also be defined as a Process
development and improvement methodology
which involves resolving problems related to
the process and re-engineering a process to
ensure:
A) Customer Satisfaction; B) Increase the
Quality of the end-product.

DMAIC and DMADV are the 2 principles which
can be applied to a Six Sigma project.


D - Define the project goals and customer (internal and external) deliverables
M - Measure the process to determine current performance
A - Analyze and determine the root cause (s) of the defects
I - Improve the process by eliminating defects
C - Control future process performance

DMAIC Principle of Six Sigma should be used when a product or process
is in existence in the company, but is not meeting customer
expectations or is not performing adequately.

D - Define the project goals and customer (internal and external) deliverables
M - Measure and determine customer needs and specifications
A - Analyze the process options to meet the customer needs
D - Design (detailed) the process to meet the customer needs
V - Verify the design performance and ability to meet customer needs

DMADV is also called DFSS (Designed for Six Sigma).
DMADV should be used when:

A) To develop a NEW process in an Organization
B) DMAIC has not helped and does not give expected results


Six Sigma Methodology
It can may be used in a wide array of situations varying
from business transformations and strategic
improvements to simpler problem-solving exercises.
Six Sigma projects in healthcare organizations tend to
focus on the operational aspects of service delivery
rather than the clinical decision-making process.

Six Sigma incorporates the basic principles and
techniques used in Business, Statistics, and Engineering.
These three form the core elements of Six Sigma. Six
Sigma improves the process performance, decreases
variation and maintains consistent quality of the process
output. This leads to defect reduction and improvement in
profits, product quality and customer satisfaction.


OUR HIGHLIGHTS

Over 20 years of collective experience in the Healthcare Industry

24 X 7 Customer Support

Internationally recognized Quality measures of “Six Sigma”

Vast experience working on all major online Platforms

Three levels of Quality check done by Editors, Proof Readers and Quality

Analysts ensuring 98.5% accuracy

Secure delivery & backup of all Voice files and Transcribed reports

User friendly interface for delivery of transcribed files via Secure FTP


Our Training

We conduct Medical Transcription Training
program as per the AHDI guidelines both for
aspiring, as well as, Trained Medical
Transcriptionists and follow a stringent selection
criterion for the placement of Medical
Transcriptionists into production.

Thus we proudly present Our Team to be the
most talented and efficient in the field of
Transcription.

“We strictly follow AHDI guidelines in our
Medical Transcription Training Programs.”

Our Prevent-A-Disaster Strategies
Prevent-

Our Prevent-A-Disaster Strategies include (FMEA) Failure
Modes and Effects Analysis and Cause and Effect Analysis.

These methods help us preventing disasters and dealing
with a disaster, if any occurs.

Our strategies are applicable to all sorts of scenarios and a
separate plan has been designed against each problem
type. Our disaster preventing strategies also includes a
globally known problem solving method called “8-D”
(8-Discipline Method) which enables us to take interim
containment actions and permanent containment actions
to make sure any problem is not repeated again.


SECURITY

Physical security systems in place: Physical Guards/Log-in software/Server
room restricted entry/Transcription Area out of bounds for other Employees.

CYBER-
CYBER-CRIME

1. No E-mail sites can be accessed from the workplace.
2. No incoming and outgoing mails from the Internet to workplace, except intranet
mails. Selected outgoing Internet mails are allowed based on profiles.
3. Independent internal audit system to review and monitor NW environment, devices
and practices.
4. External review and certification as required from time to time.
5. Accessibility to CD-ROM drive and USB devices etc., is denied.
6. Use of mobile phones, electronic devices/gadgets, pens, etc., is prohibited on the
production floor.

Data Protection and Encryption:
* 128-bit SSL and data encryption on all web-based applications.
* Secure FTP and VPN as per client’s need.
* All data is batched and logged.
* No data is removed from the premises by unauthorized users.
* All data is backed up daily and kept offsite in a secure location every night,
as a means of redundancy and disaster recovery. Also, we are point-to-point
RF connected with firewall for Internet with the ISP outside our premises.
* We are HIPAA compliant and have very strict procedures and rules for data
handling by our employees and for backup procedures.

Authentication:
* Each user has unique login, power-on and passwords.
* Passwords are structured to meet standards such as minimum 8-digit
alphanumeric with a case-sensitive character.
* Client information access is restricted to the team, which is handling the
client’s transaction.


Security Holes:
Physical restrictions on access to work area and network center.

Firewall protection for internal network from the World Wide Web.

Enterprise-wide multiple virus protection system.

Controlled media usage/movement.

Privacy:
Every employee signs a confidentiality agreement with severe
penalties for violations.

Access to applications/databases defined on “need to know” and
“minimum necessary” basis.


OUR INFRASTRUCTURE

Server - Intel Dual Core Processor, 4 GB Ram & 250 GB Hard Disk, DVD ROM

Client Nodes - 30, Intel Pentium IV Processor, 1 GB and 80 GB Hard Disk

Operating System -Windows 2003 Server, Windows XP for nodes

Printer (s) -1 HP laser colour printer.

Scanner (s) -1 HP scanners.

Data Backup Units - CD Writer, One touch 500 GB external hard disc. Networking - All

systems are under network only. Switches- 2 (24- Port).

Backup Power Unit - UPS [10KVA] backup for all systems and equipments.


Contact Us

Office Address:

Task Informatics AP Pvt. Ltd.
# 2-2-1118/6/A, 2nd Floor, Above Corporation Bank,
Shivam Road, Hyderabad – 500013, (A.P.), India

Mobile: +91‐9000 807 841
‐
Phone: 040-42208237/42208257

Website:


For business enquiries, please email at
info@taskinformatics.com

Task Informatics (P) Ltd.

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