1) Payment must be made in full before goods are delivered. Orders are accepted upon validation of purchase information and confirmed upon shipment. 2) Cancellations are permitted prior to order confirmation with a €20 handling fee. Delivery times are typically 2-4 weeks depending on the product. 3) The company is not responsible for damages not reported within 48 hours of delivery or for damages caused during assembly or from improper wall mounting. A 2-year warranty is offered, excluding normal wear and tear.