The document provides an agenda and details for "The 2009 Summit on Project Management and Process Improvement Excellence" conference held from August 5-7, 2009 in Washington, DC. The conference offered workshops, keynote speeches, and breakout sessions on topics related to project management and process improvement in government. It was aimed at project managers, PMO directors, and others involved in process improvement.

1. August 5-7, 2009 The 2009 Summit on
Washington, DC
Improve Efficiency, Eliminate Waste and
Promote Transparency
You Will Learn How to:
Effectively Manage Projects On Time and Within Budget
under Obama Administration Guidelines
Gain Organizational Transparency to Identify and Solve
Problems Early
Implement the Latest Methodologies in Project Management
Measure and Master the Skills Needed for Project Success
Improve Processes to Keep up With Aggressive
Government Timetables
In Association with:
Earn up to 17 PDUs
Do More With Less and Increase Project Success Rates in Today’s Economy
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2. Agenda at-a-Glance
The 2009 Summit on Project Management and Process Improvement Excellence
Day 1: August 5, 2009
8:30 Pre-Conference Preparation Registration
9:00 Workshop A: Project Management in Workshop B: Lean Six Sigma White
Government: Develop and Execute an Belt Certification
Effective Project Plan
12:00 Lunch Break
1:00 Workshop A Continued Workshop B Continued
4:00 Pre-Conference Adjourns
Day 2: August 6, 2009
8:30 Registration and Continental Breakfast
9:00 Keynote Address: Transform your Department by using Project Management and
Process Improvement Methodologies
10:00 Break & Refreshments
10:15 Align Process and Project Improvement Initiatives to Improve and Transform
Organizational Services
11:15 Learn How to Manage Multiple Projects with Fewer Resources
12:15 Lunch Break
1:15 Earned Value Management (EVM) Comes Alive
2:15 Break & Refreshments
2:30 Implement Effective Project Selection Strategies for Process Improvement Initiatives
3:15 Utilize Key Performance Measures to Manage your Projects
4:00 Day 1 Adjourns
Who Should Attend:
Project Managers PMO Directors
Program Managers Team leaders
PMPs Project Support Staff
Portfolio Directors Acquisition and Procurement Officials
Program Directors Anyone involved in Process Improvement
IT Directors
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3. Agenda at-a-Glance
The 2009 Summit on Project Management and Process Improvement Excellence
Day 3: August 7, 2009
8:30 Continental Breakfast
9:00 Keynote Address: Create a Process Improvement and Project Management
Culture in Your Office Today
10:00 Break & Refreshments
10:15 Improve Leadership and Interpersonal Skills to Reduce Project Risk
11:15 Manage Geographically Dispersed Teams
12:15 Lunch Break
1:15 Drive Process Improvement through Effective Project Portfolio
Management Planning
2:15 Break & Refreshments
2:30 Implement Process Improvement and Innovative Strategies to Increase Efficiency
3:15 Closing Keynote Address: Effectively Define Accurate Metrics to Measure
Project Results
4:00 Day 2 Adjourns
Develop Techniques for Effective
Project Planning
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4. Workshops
Wednesday, August 5, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
Pre-Conference Workshops 8:30
Continental Breakfast & Pre-Conference Certification Registration
are practical, supplementary
application sessions which
9:00
incorporate and review Workshop A
tools, techniques and Project Management in Government: Develop and Execute an Effective
methods presented during Project Plan
Project Management is a systematic process and must be understood before one can effec-
the event. Participants tively lead a project team. Technical competence and good intentions are not enough to fin-
will obtain a further ish a project on time, within budget and satisfying customer requirements. Projects need to
be well defined, systematically planned, diligently managed during execution and effectively
understanding of how to closed out to ensure customer satisfaction and build on our existing knowledge base.
use newly acquired tools This workshop will help set the stage for the conference content you will be hearing for the
and cutting-edge strategies following two days. In addition to providing an overview of the step-by-step process for
defining and planning a project, it will also identify numerous enterprise challenges which are
to improve project resolved by detailed bottoms-up planning.
management and process Key Learning Objectives:
improvement. Through Define and plan major government projects
group exercises and Track and manage projects with greater accuracy
scenario-based learning, Define project goals and successfully complete project requirements
you’ll walk away with the Remain within project scope
Manage and report project data and enhance performance
expertise and resources
needed for immediate
and practical application.
Enrollment space is limited,
so registered today to
reserve your place.
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5. Workshops, Continued
Wednesday, August 5, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
9:00
Workshop B
“This course
Lean Six Sigma Pre-Conference White Belt Certification provided
Our one day intensive White Belt Certification program is a basic course allowing corporate
executives to understand the underlying concepts, methods and tools needed for Lean Six excellent
Sigma deployment. These individuals will gain a solid understanding of the Lean Six Sigma
methodology and how it can be applied to various projects. Attendees will learn how to information
utilize the key tools and techniques needed for a Lean Six Sigma deployment. Each attendee
will be required to take a 30 minute examination at the conclusion of the course to make sure on project
they have a working knowledge of the information provided. After completion of the course,
they will receive their Lean Six Sigma White Belt Certification. management.”
Key Learning Objectives: Sherita Mance, National Aeronautics
and Space Administration
Understand the history and background of Lean Six Sigma
Evaluate the core concepts of Lean and Six Sigma
Maximize your understanding of the Lean Six Sigma methodology (focus on DMAIC
– Define, Measure, Analyze, Improve, Control)
Hear how to develop a project charter
Learn how to identify non-value added steps in your processes
Develop the skills needed to manage the culture change
Understand how to use data property to effectively measures, analyze, improve and
control performance
Evaluate Voice of the Customer (VOC) techniques
Examine the Cost of Poor Quality (CPQ)
Learn key data collection strategies
Receive basic statistics, graphical analysis and Statistical Process Control (SPC) training
Charis Grossman
Six Sigma Black Belt,
Process Improvement LLC
12:00
Lunch Break
1:00
Workshop A & B Continue
4:00
Pre-Conference Workshops Adjourns
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6. Day One
Thursday, August 6, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
“I would 8:30
Conference Registration & Continental Breakfast
recommend this
9:00
conference to a Keynote Address
Transform your Department by using Project Management and Process
colleague because Improvement Methodologies
the subject In difficult economic times, organizations need to figure out how to do more with less. Gov-
ernment agencies are facing decreasing budgets but they are still being asked to produce
matter was very more and increase quality. With increased funding on the way from the Recovery Act, in order
to meet agency goals some organizations have used various process improvement tech-
informative.” niques and successful project management practices and have experienced dramatic results.
During this keynote address you will learn how to successfully begin putting into practice
Patricia Poole, these various tool sets.
Centers for Disease Control
Dr. Frank Anbari
Six Sigma Master Black Belt, PMP®
George Washington University
10:00
Break & Refreshments
10:15
Align Process and Project Improvement Initiatives to Improve and Transform
Organizational Services
Integrate Process Improvement Initiatives into your overarching strategic plan
Develop strategies and objectives for a successful deployment
Make your process improvement
initiative a critical part of you long-term strategic plan
Dr. Frank Anbari
Six Sigma Master Black Belt, PMP®
George Washington University
11:15
Learn How to Manage Multiple Projects with Fewer Resources
Effectively manage multiple projects with decreasing resources
Discover when to end failing projects long before they drain your budget
Design solutions to save failing projects in your agency
12:15
Lunch Break
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7. Day One, Continued
June 26, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
1:15
Earned Value Management (EVM) Comes Alive “This was a
Learn basic earned value concepts and strategies really good
Understand how EVM provides powerful information about your project.
Strategically apply performance metrics to predict end outcomes. conference with
Johanna Cathleen Myers
EVM Director, great speakers
Science Applications International Corporation (SAIC)
and practical
2:15 information.”
Break and Refreshments
Cecilia Fletcher, National
Aeronautics and Space
Administration
2:30
Implement Effective Project Selection Strategies for Process
Improvement Initiatives
Understand the methods and techniques you will need for effective project selection
Evaluate potential failure points and learn how to prevent them from becoming a reality
Walk through the entire project identification and selection process
Kelly Roberts
IRS
3:15
Closing Keynote Address
Utilize Key Performance Measures to Manage your Projects
In light of the recent economic downturn, all employees have to do more work with less. That
includes lower budgets, reduced staff and less time to handle an increasing work load. There
are performance measures that can be used to effectively manage your projects during these
difficulty conditions and increase project success. During this closing keynote you will learn
how to make the most of performance measures in order to enhance agency results and
streamline production processes.
4:00
Day 1 Adjourns
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8. Day Two
Friday, August 7, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
8:30
Continental Breakfast
9:00
Keynote Address
Create a Process Improvement and Project Management Culture in Your Office Today
Developing commitment and buy-in to the project and process improvement mentality within
your office workforce is imperative to promoting, encouraging and sustaining successful
projects. Learning effective methods for dealing with change resistant colleagues and senior
leadership will help keep your agency on the right path towards success. During this keynote
you will learn how to craft various strategies for creating and executing change initiatives
within your department.
10:00
Break & Refreshments
10:15
Improve Leadership and Interpersonal Skills to Reduce Project Risk
Set realistic team expectations, goals and deadlines and even exceed them
Improve performance and reduce risk within the project team
Understand why the role of senior management can sometimes contribute to risk and how
to best avoid it
Dave Maurer
Vice President,
Axiom Resource Management, Inc.
11:15
Manage Geographically Dispersed Teams
Identify problems and consequences involved with managing geographically
dispersed projects
Set up a virtual plan to keep projects on track
Evaluate the effectiveness of managing projects teams from a remote location
Karen Kopf, PMP®
Operations Director, Federal Systems Integration and Management Center (FEDSIM),
General Services Administration
12:15
Lunch Break
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9. Day Two, Continued
Friday, August 7, 2009
The 2009 Summit on Project Management and Process Improvement Excellence
1:15
Drive Process Improvement through Effective Project Portfolio
Management Planning
Build a comprehensive strategic plan that aligns your agencies efforts, strategies
and initiatives
Deliver better information for improved decision making, to increase the speed of new
products or services
Evaluate different project portfolio scenarios for the proper prioritization of tasks
Dr. Richard Beck
Director, Planning and Performance Management,
U.S. Department of the Interior
2:15
Break and Refreshments
2:30
Implement Process Improvement and Innovative Strategies to Increase Efficiency
Streamline processes with innovative solutions to achieve process improvement in service,
office, and government environments
Craft different strategies to reduce costs and increase process efficiency
Develop process improvement trends within your workplace
3:15
Closing Keynote Address
Effectively Defining Accurate Metrics to Measure Project Results
Being able to implement the necessary metrics is essential in order to keep your projects on
schedule and within budget. Learning to maximize your ROI with structural oversight and
quality assurance management for all your project needs will lead to project success which is
vital during these fiscally difficult times. During this closing keynote you will discover how to
implement effective process improvement techniques in your agency.
4:00
Day 2 Adjourns
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10. In-House Training
The 2009 Summit on Project Management and Process Improvement Excellence
One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery
of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives
you the opportunity to customize a program that addresses your exact challenges and provides a
more personal learning experience, while virtually eliminating travel expenses. Whether you require
training for your department or for an organization-wide initiative, the advanced learning methods
employed by the American Strategic Management Institute will create an intimate training
atmosphere that maximizes knowledge transfer to enhance the talent within your organization.
Customization
We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While
many training providers will offer you some variation of their standard training, the American
Strategic Management Institute’s subject matter experts will work with you and your team to
examine your programs and determine your exact areas of need. The identification of real life
examples will create a learning atmosphere that resonates with participants while at the same time
providing immediate return on your training investment. Using interactive exercises that employ
actual projects or scenarios from your organization, instructors can address specific challenges and
align the curriculum of each session to your objectives. While the majority of on-site trainings are
focused on smaller groups, the American Strategic Management Institute also has the ability to
accommodate organizational-wide training initiatives. Utilizing multiple instructors, The Institute
has the capacity to deliver courses to groups of up to 300 participants per day.
Areas of Expertise
On-site delivery of single courses, certification programs and entire packages of specialized
courses are available in the following areas:
Strategic Planning
Performance Measurement
Project Management
Lean Six Sigma
Workforce Management
Budgeting and Forecasting
Contracting
Performance Reporting
Program Evaluation
Administrative Management
Change Management
Balanced Scorecard
For more information about in-house training options available to you, please contact
Jennifer Mueller at 703-894-0481 x 217or email her at Mueller@PerformanceWeb.org.
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Page 10

11. Logistics & Registration
The 2009 Summit on Project Management and Process Improvement Excellence
Venue and Hotel: Registration Form
Project Management Excellence Summit will be
hosted at The Performance Institute’s training center
To Register, call 703-894-0920, Fax this Form to: 703-894-0482 or
in Arlington, VA, just one block east of the Courthouse Visit www.ASMIweb.com/Excellence
stop on the Orange Line of the D.C. Metro. A public
Yes! Register me for the 2009 Summit on Project Management and Process Improvement Excellence
parking garage is located inside of the building for
$10/day. Continental breakfast and refreshments will Add the White Belt Certification
be provided for delegates on each day. Add the Project Management Workshop
Please call me. I am interested in a special Group Discount for my team
The American Strategic Management
Institute Training Center Delegate Information
1515 N. Courthouse Rd., Suite 600
Arlington, VA 22201
Name Title
A limited number of rooms have been reserved at
the Arlington Rosslyn Courtyard by Marriott at the
prevailing rate of $165.00 until July 6, 2009. Please Organization Dept.
call the hotel directly and reference code “Project
Management Excellence Summit” when making
reservations to get the discounted rate. The hotel
Address
is conveniently located three blocks from the
Rosslyn Metro station. Please ask the hotel about
a complimentary shuttle that is also available for
your convenience. City
Arlington Rosslyn Courtyard by Marriott
1533 Clarendon Blvd. State Zip
Arlington, VA 22209
Phone: 703-528-2222
www.courtyardarlingtonrosslyn.com Telephone Fax
Hotel and travel costs not included in conference tuition.
Email
Tuition & Group Discounts: Payment Information: Check Purchase Order/Training Form Credit Card
Public Private
Two Day Conference $999 $1099 Credit Card Number Exp. Date Verification no.
White Belt Certification $599 $699
Project Management $499 $599 Name on Card Billing Zip
Workshop Please make checks payable to: The Performance Institute
Priority Code: T329ASMI-WEB
For information on group discounts please contact
Melvin Hall at 703-894-0481 x 210 or email him at
Cancellation Policy there is some way we can improve, please write your comments on the
Hall@ManagementWeb.org evaluation form provided upon your arrival. Should you feel dissatisfied
For live events: ASMI will provide a full refund less $399 administration
fee for cancellations four weeks before the event. If cancellation occurs with your learning experience and wish to request a credit or refund,
within two weeks prior to conference start date, no refund will be issued. please submit it in writing no later than 10 business days after the end
Registrants who fail to attend and do not cancel prior to the event will be of the training to: ASMI: Quality Assurance, 1515 N. Courthouse Road,
PDUs charged the entire registration fee. Suite 600, Arlington, VA 22201
For webinars: ASMI will provide a full refund less $50 administrative fee
PMI Registered Education Pro- for cancellations four weeks before the event. If cancellation occurs
Note: As speakers are confirmed six months before the event, some
speaker changes or topic changes may occur in the program. ASMI is
vider within two weeks prior to conference start date, no refund will be issued. not responsible for speaker changes, but will work to ensure a compa-
® PDUs: 17 Registrants who fail to attend and do not cancel prior to the meeting will rable speaker is located to participate in the program.
be charged the entire registration fee.
(Eleven for the two day conference, six for the
All the cancellation requests need to be made online. Your confirmation If for any reason ASMI decides to cancel this conference, ASMI accepts
Project Management Workshop) no responsibility for covering airfare, hotel or other costs incurred by
The Performance Institute has been reviewed and approved as a email contains links to modify or cancel registrations. Please note that
the cancellation is not final until you receive a written confirmation. registrants, including delegates, sponsors and guests.
provider of project management training by the Project Management
Institute. As a PMI Registered Education Provider (R.E.P), The Payment must be secured prior to the conference. If payment is not
Performance Institute has agreed to abide by PMI established quality received by the conference start date, a method of payment must be Discounts
assurance criteria. “PMI” and the PMI logo are service and trademarks presented at the time of registration in order to guarantee your participa- • All ‘Early Bird’ Discounts must require payment at time of registration
registered in the United States and other nations; “PMP” is a tion at the event. and before the cut-off date in order to receive any discount.
certification mark registered in the United States and other nations; • Any discounts offered whether by ASMI (including team discounts)
“PMBOK” and “CAPM” are trademarks registered in the United Quality Assurance must also require payment at the time of registration.
States and other nations by the Project Management Institute, Inc., ASMI strives to provide you with the most productive and effective • All discount offers cannot be combined with any other offer.
which is not affiliated with The Performance Institute. educational experience possible. If after completing the course you feel • Discounts cannot be applied retroactively

12. About ASMI
The American Strategic Management Institute (ASMI) is the nation’s leading authority on
measurement and management methodologies for improving individual and organizational
performance. ASMI’s mission is to identify, study and disseminate the leading strategic
management and performance measurement practices pioneered by best-in-class
organizations. Through national conferences, in-house training programs, consulting services
and on-going research, ASMI helps organizations access cutting-edge expertise in planning,
implementing and evaluating business strategies to address their management challenges
and improve organizational results.
Methodology ASMI gathers and disseminates comprehensive methodologies
specifi cally constructed to address today’s complex managerial realities. Through a
collection of industry best practices, input from experts in the fi eld and applicable case
studies, ASMI has the knowledge and specialized methodologies to help both you and your
organization achieve results.
Conferences ASMI’s national conferences provide forums for networking and information
exchange among experts in their fi elds. Choose from a variety of national events addressing
the current and pressing challenges in performance management, human capital management,
financial management, project management, process improvement and marketing. Each event
brings together experts to share best practices, topical scenarios and personal experiences.
Training All of ASMI’s publicly offered courses can be adapted for your offi ce,
department or company. In-house training provides a customized, cost-effective vehicle
for educating your staff with a hands-on forum facilitating both team building and project
planning. Our in-house training programs are focused on performance measurement,
strategic communications, process improvement, strategic planning and change management.
Consulting In some cases, personal consultation is more useful and cost-effective than
an in-house training session. These consultation projects are designed to maximize the
efficiency and profi tability of a company or department by training a few key executives
or directors.
1515 N. Courthouse Rd., Suite 600
Arlington, VA 22201
Ph: 703-894-0920 Fax: 703-894-0482
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