1. T on Demand A Welcome Addition at Interfaith Medical Center
Updated: March 15, 2010
T on Demand Demand functionalities for both the physician and
nursing notes and integration with the HIS to pull data
A Welcome Addition at into the ExitCare import list and patient dashboard.
Interfaith Medical Center Phase II incorporates a NPR report from the HIS to
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ExitCare which will build upon the data stream created
ew York City isn’t your typical city. And Interfaith
in Phase I to include the information required for the
Medical Center isn’t your typical hospital ED.
triage component of ExitCare. The end result of
Situated in the heart of the Bedford-Stuyvesant
information brought over from the HIS will be two-fold.
section of Brooklyn, Interfaith sees close to 50,000 ED
First, Phase II will automate the data pull to the ExitCare
visits per year. Not too bad for a mid-sized, 287 bed
triage screen to eliminate nursing work duplication.
hospital.
Second, we will use that information to automate the
Interfaith recently partnered with T-System to enhance selection of the T-Sheets through the use of an
the T-Sheets, their paper template solution, which went algorithmic T-Sheet selection, and automatically
live early in 2009. Following the implementation of populate the T-Sheets with the data. Phase II is expected
T-Sheets, Interfaith’s ED team and T-System worked very to go live by the early part of Q2 2010.
closely to roll out “T on Demand” at their first beta site.
During the implementation, many lessons were learned
T on Demand is the new template printing solution, built
that would help both T-System and Interfaith develop
on the ExitCare discharge instruction platform.
best practices for development, implementation and
Interfaith went live with an in-patient enterprise medical workflow at other sites. Staff training should be carefully
record in October 2009. Implementation of the evaluated and planned to address challenges from both
Emergency Department component of the enterprise the operational and financial impact of the projects
HIS, however, is not scheduled until late 2010 at the successful deployment. Interfaith’s ED nurses all
earliest. This implementation schedule opened the door required training on both the use of the ExitCare
to for T-System to build upon an already well received platform and the specific functionality of their role
ExitCare patient discharge solution while addressing specific use of the system. The amount of training
Interfaith’s desire to electronically print T-Sheets rather required and the limited availability of the staff for
than store them on the normal shelving units. formal training were challenging and potentially could
Furthermore, Interfaith wanted to have patient have impacted the success of the project. That is when
information from their HIS populate the T-Sheets at the the experienced folks in the T-System training division
time of printing. proposed mandatory online training prior to any live
sessions. Interfaith ran with this approach and was able
Enter the new T on Demand solution from T-System, to deliver an almost perfect attendance record!
which expands on the functionality of the ExitCare
application to print all of the organizations T-Sheets and
most commonly used forms from an ExitCare database
and pulls selected information from the HIS via a HL7
interface. The goal: simplify and streamline operations,
improve efficiency, improve revenue through better
documentation. The implementation process: optimistic
and challenging.
Interfaith challenged T-System with an aggressive
implementation timeline. This required the creation of a Interfaith Medical Center
phased implementation schedule to address all of the 1545 Atlantic Ave, Brooklyn, NY 11213
desired system functionalities. Phase I included the T on Phone 718-613-4000 www.interfaithmedical.com
T-System Inc. 800.667.2482 | www.tsystem.com 1