Systems Theory And Quality Patient Care
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This document discusses systems theory and its relevance to quality patient care. It defines a system as a dynamic process with boundaries and inputs/outputs. Healthcare involves many interconnected systems like the human body and healthcare delivery systems. Quality is judged where systems interact based on outputs meeting standards. For healthcare, quality means the patient system is improved at the provider boundary and the environment is improved, as judged by stakeholders. Managing quality means managing people to treat patients as the most valued customer.
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S y s t e m s E s s e n ti a ls
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Introduction
My organization has focused on delivery of better healthcare to its clients.
Diversity in healthcare delivery has bee crucial in transforming the healthcare.
The quality of care has been holistic care which is essential in long-term healthcare delivery.
Patient centered care has been important and provide a better patient satisfaction which has been a crucial aspect in improved quality healthcare delivery.
Introduction
The healthcare organization has been growing with a critical focus on the integration of fundamental technology-based changes which have focused on transforming healthcare setting.
IT due diligence in healthcare concentrates on evaluation of necessary technological changes in healthcare with a focus on the underlying costs, benefits, and risks involved in IT function.
Current problem
The changes within the healthcare organization have provided a strong emphasis on the need to ensure there is a focus on the wellbeing of quality service delivery.
Delivery of quality healthcare requires a highly integrated environment that help in ensure that there is better delivery of healthcare across different healthcare organizations.
The hospital has been unable to effectively define a strategy to incorporate technology in healthcare with an intention to improve the quality of care.
Current problem
The integration of technology has ensured that there are new measures in healthcare, which define an improved quality.
The advancing quality of health care is based on technological changes, which are focusing on specific concepts within healthcare.
However, inability to incorporate better healthcare technology within the organization has created a difficult operational environment especially management of patient health information.
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Evidence based solutions
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A strategic system dev ...
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high risk to patients, clinicians, manufacturers,
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affect patient health and safety. The unprec
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ments and standardization of equipment have
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Commissioning And Procurement
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The Disaster Resilience of Place (DROP) model examines how organizations and communities prepare for, respond to, and recover from disasters. Organizations and communities that exhibit low vulnerability and high resilience tend to recover quickly from disasters and use experiences to improve preparedness. Those with high vulnerability and low resilience often recover slowly or not at all. The concept of resilience originated in ecology and has two aspects - engineering resilience focuses on resistance and speed of return to the pre-disaster equilibrium, while ecological resilience emphasizes adaptation, transformation if needed, and the ability to thrive in a new context after a disturbance.
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The Bachelor of Computer Applications (BCA) is a three years regular degree program. JIMS Vasant Kunj-II is one of the best BCA Colleges in Delhi NCR. It is one of the Top BCA College in Delhi NCR which provides best Placements in Top IT Companies. BCA is a three years regular academic degree in Computer Science awarded after completion of three years course. The curriculum is well updated and is designed to bridge the gap between IT industries and educational institutes. The syllabus has incorporated the latest languages and technologies which are in demand in the curriculum. This helps the students to update themselves with the recent trends in the IT industry.
JIMS Vasant Kunj-II provides is the best infrastructure located in the prime location and easy to commute. The Institute is fully Air-Conditioned, Wi-Fi-enabled campus which provides best industry exposure in the form of Workshops, Guest Lecture delivered to the students by IT Experts.
The three-year course is divided into 6 semesters and comprises of subjects which are as per the need of IT Industry.
The updated curriculum of BCA includes almost all the programming languages like C, C++, Java, Advance Java, Dot Net, Python etc.
Web Technologies subjects includes XML, AJAX, All Scripting languages, Php.
Database technologies like SQL, Oracle, Mongo DB and Linux OS.
Many more subjects like AI, AI using Python, Machine learning, Network Security, Data Warehousing and Datamining and many more good subjects.
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A clinical information system (CIS) integrates various technologies to provide a centralized repository of patient information to help clinicians make decisions. Key players in choosing, implementing, and revising a CIS include nurses, physicians, pharmacists, hospital administration, support staff, IT personnel, patients/families, and other health professionals. An effective CIS contains components like the electronic health record, order entry, decision support, and communication tools to safely and efficiently deliver patient care.
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Silifat Jones-Ibrahim
Walden University
Introduction
My organization has focused on delivery of better healthcare to its clients.
Diversity in healthcare delivery has bee crucial in transforming the healthcare.
The quality of care has been holistic care which is essential in long-term healthcare delivery.
Patient centered care has been important and provide a better patient satisfaction which has been a crucial aspect in improved quality healthcare delivery.
Introduction
The healthcare organization has been growing with a critical focus on the integration of fundamental technology-based changes which have focused on transforming healthcare setting.
IT due diligence in healthcare concentrates on evaluation of necessary technological changes in healthcare with a focus on the underlying costs, benefits, and risks involved in IT function.
Current problem
The changes within the healthcare organization have provided a strong emphasis on the need to ensure there is a focus on the wellbeing of quality service delivery.
Delivery of quality healthcare requires a highly integrated environment that help in ensure that there is better delivery of healthcare across different healthcare organizations.
The hospital has been unable to effectively define a strategy to incorporate technology in healthcare with an intention to improve the quality of care.
Current problem
The integration of technology has ensured that there are new measures in healthcare, which define an improved quality.
The advancing quality of health care is based on technological changes, which are focusing on specific concepts within healthcare.
However, inability to incorporate better healthcare technology within the organization has created a difficult operational environment especially management of patient health information.
Evidence based solutions
According to Mežinska et al. (2015), the most appropriate approach to consider has been to implement a health management system.
The article assert that the system should focus on efficiency in management patient information as well as operations management within the healthcare environment.
Management of healthcare information has become a critical factor which provides a strong consideration on critical processes which help create a reliable system.
Evidence based solutions
The inclusion of health information management systems has integrated vital processes which help identify important concepts which help manage patient information (Williams, 2013).
Electronic health record systems are also able to put in place better patient data protection thus ensuring that patient information does not fall into the wrong hands.
Health information is sensitive information, which can be detrimental to patient wellbeing if exposed (Wei, Lin & Loho-Noya,2013).
Plan for knowledge transfer of this change
A strategic system dev ...
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شناسایی ائتلاف استراتژیک بهینه با در نظر گرفتن نقش نوآوری باز در طنجیره تامین...
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Systems Theory And Quality Patient Care
- 1. Systems theory and quality patient care
- 2. Understanding Quality through Systems Thinking Basis of this presentation: Paper by Dr Peter Cusins entitled: Understanding Quality through Systems Thinking Published in The TQM Magazine, 1994
- 3. What is a system? A way of thinking about any dynamic process. Five key statements about systems: Arbitrary boundary Inputs cross boundary from environment Within system inputs interact in transformation process Transformed inputs leave system as outputs Direction of flow indicates flow of energy, materials, information, etc.
- 4. What is systems theory and how is it relevant to the health sector? – a simple model
- 5. The “natural law” of systems “If the outputs of a system do not satisfy the environment, the inputs will cease” Decisions around satisfactoriness governed by the environment The environment is everything not within the artificial boundary of the system
- 7. Environment is complex collection of other systems
- 8. “Focus” system is that part on which we are focussing
- 11. Endocrine system
- 12. Muscular system
- 13. Nervous system
- 14. Bronchial system
- 15. Alveolar system
- 16. Blood systemWhich all work together to maintain bodily health So what are the systems in the health care “body”?
- 17. Third principle of systems thinking Whether we zoom in or out, we always find more systems
- 18. The concepts of product and waste Product = satisfactory output (the user system is able to use it) Waste = unsatisfactory output (the user system is unable to use it) Because it is an output, “waste” will always enter another system (nature, very often) Waste which is damaging the system it enters is “toxic” waste Applicable to service systems also
- 19. The concepts “output” and “outcome” Output produced within focus system – cross boundary into environment Outcome/s the effect of outputs on the environment
- 20. Four more principles of systems thinking Outputs can be seen from within the system while outcomes can only be seen outside the system Beneficial or adverse outcomes might only be observable at some remove from focus system Might take some time to manifest External feedback loops impact on effectiveness; internal ones on efficiency
- 21. Feedback and open systems Closed system has no feedback loops Open system has effective feedback loops Hard system – purpose of internal feedback loops is to maintain consistency Soft system – effective external feedback loops allow flexible outputs in response to changing needs of users
- 22. The relevance of the concept of quality to patient care – a systems view. What is quality? A judgement made at the boundary between producer and user systems Judgement made against referent/s Especially standards agreed between producer and user systems Quality can only start when the supplier knows exactly what the user wants
- 23. Quality judgements involve: Observing actual output Comparing output with standards Judging whether or not actual outcomes fulfil expectations of user As Covey said – “is the ladder against the right wall?”
- 24. What constitutes quality in terms of patient care? While actual outputs might be defined in terms of agreed standards judgement of outcomes introduces a value question Values are core beliefs about what is good or bad, right or wrong. To judge quality in terms of patient care we have to go outside the system to see the effect of the system on the environment
- 25. Quality patient care Patient system (and its sub-systems) is the user system – efficiency will be judged at boundary between patient system and health care provider Primarily – are the sub-systems of the patient improved? Effectiveness will be judged outside of the user and provider systems Is the environment improved?
- 26. Stakeholders from patient perspective
- 27. Stakeholders from provider perspective
- 28. Who cares? – some implications for management All systems are operated by people Managing quality or systems is a myth Management is about people Most important principle in managing people – always treat your people exactly as you would want them to treat your most valued customer (Covey)
- 29. Who is the “most valued” customer of the health care system? Essentially it is the person most directly affected by any sub-system within the environment The patient who enters the system with the expectation of getting “better”, whatever that might mean to her or him Without a patient there is no purpose for the health care system
- 30. Frontline systems interacting with patient
- 31. References Cusins, Peter J.: Understanding Quality through Systems Thinking. The TQM Magazine, Volume 6 Number 5, pp 19 – 27 Covey, Stephen R: The Seven Habits of Highly Effective People. Simon & Schuster, 1992.
- 32. My contact details Tony McGregor Email: tony.mac@iburst.co.za Cellphone: 072 163 2463