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Background
Laptop become common technological good
today
Consumer has different criteria to select their
own laptop
Also has different way to dispose and
replacing their old laptop
Objective
Identify consumer behavior in select
and having laptop and led to
disposing and replacing the laptop
Count
Gender
Male 14
Female 10
Age
21 – 30 y.o 22
31 – 40 y.o 2
Occupation
Student 22
Worker 2
Demographic & Consumption Pattern
“The criteria for choosing and replacing
laptop mainly because of the laptop
performance”
There is some myth about laptop that
make people wrong to threat their laptop
Take battery of when plugged
to power source will make
battery life longer
Electricity current to battery automatically
stop when the battery is full.
It will not affect the battery life
Charge laptop when the
battery is 10% or less
Only apply on NiMH or NiCAD battery
Past 10 years, all laptop manufacture use
Lithium-ion or Lithium polymer battery
Run screensaver make
computer screen lifetime
longer
Only for CRT screen to avoid ghost image
phenomena on the screen
LCD screen didn’t have ghost image
phenomena
battery
Screen server
Keep laptop
always on is use
less energy than
turning off and
booting up
process
Less energy is needed to
booting up laptop
Keep laptop always on
will reduce laptop lifetime
Energy Saver
PRODUCT
Always want make
their laptop clean
Buy laptop protector such as
sleeve, screen guard,
bodyguard & keyboard silicone
Less using laptop
component
Buy additional tools: external
drive, mouse, external keyboard
User Behaviour
Extend laptop lifetime
Because laptop is expensive
gadget
Keep the selling price
high
If the user want to sell their laptop
Motivation
Usually, electronic items will be passed
to younger family members
Moreover, in terms of use, most people
use a laptop outside the house and use
the PC at home.
Laptops are usually bought by parents
rarely buy their own so most children will
not appreciate things
Sometimes their parents also pass it to
their children
People lack of awareness
responsibilities to their
waste, not only e-waste
Dispose waste not at the place
Not separating wet waste and dry waste
Didn’t care enough at recycling program
Based on paper from Plyush Sharma
Personal
Culture
INDIVIDUALISM
MASCULINITY
37.00
37.50
38.00
38.50
39.00
39.50
Independence Interdependence
37.92
39.50
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
IDV
38.71
30.00
31.00
32.00
33.00
34.00
35.00
36.00
37.00
38.00
Masculinity Gender Equality
37.42
32.92
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
MAS
35.17
UNCERTAINTY
AVOIDANCE
INDEX
POWER
DISTANCE
INDEX
30.50
31.00
31.50
32.00
32.50
33.00
33.50
34.00
Risk Aversion Ambiguity Intolerance
31.92
33.83UAI
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
UAI
32.88
30.50
31.00
31.50
32.00
32.50
33.00
33.50
34.00
Power Social Inequality
31.60
33.75PDI
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
PDI
32.56
LONG TERM ORIENTATION
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
Tradition Prudence
32.31
39.50
LTO
-
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
LTO
35.39
People around us shape our decision
Predicted personality
• An individual’s consistent
response tendencies across
situations and over
• personality traits
– General personality traits
– Consumption specific
personality traits
General Personality traits
General Personality
Traits
Response Tendency Marketing Implication
Self consciousness Aware of oneself in many
situations
Product which appropriate
with self image
Separateness Perceive themselves as
individuals
Ads that reflecting
independence and
individualism
Need for cognition High: think most of the
time. Low: less thinking
Ads with quality argument
(high) or attractive
endorser (low)
Need for achievement Achieve high scores on
performance task
Product that serve to get
the job done, e.g. laptop
Consumption Specific Personality
Traits
Consumption- Specific
Personality Traits
Response Tendency Marketing Implication
Market Maven Gather information
about products, shop,
etc.
Promotional message of
new products through
direct mail
Opinion leadership Acquire, store, &
communicate product
information to others
Educate on new
products
Deal proneness Seek the best bargain
possible in shopping
situation
Coupon & discount as
primary method if it is a
sizable segment
Predicted personality (cont’d)
From the questionnaires:
92% of the
respondents buy laptop
as needed.
77% said that their
laptop should match
their personality such
as entering personal
element.
70% have particular
preference in choosing
a laptop design.
54% of respondents
dare to try new brand
of laptop.
70% of respondents
prefer the newest
model of laptop.
Predicted Lifestyle
Lifestyle fact
Having personal laptop is
important
Using laptop at
home, campus, cafe, and etc
54% of the respondents dare
to try new brands
70% follow the latest trend by
using the newest model
BELIEVERS
Motivated by ideals.
Conventional people with concrete beliefs based on
traditional, established codes, such as
family, religion, community, and nation.
Expressing moral codes that are deeply rooted and
literally interpreted.
Following established routines, organized in large part
around home, family, community, and social or religious
organizations to which they belong.
Value and Motivation
Relationship between Value, Motivation and
Replacing Laptop
“As the old laptop cannot fulfill the user value, the user
replace it with the new one.”
Predicted Self
Self Personality
(influenced from
environment)
EGO
They are know but they didn’t do
someting to reduce, reuse or
recycle
Privete Self Image and
Social Self Image
Reflected from number of
purchase and motive
Form of Self-Image
• Self-esteem motive is using laptop.
ideal self-image
• people think of us and how people think of us when we
use the laptop.
social self-image
• using branded laptop or use the new laptop.
• Donate the old laptop
ideal social self-image
Design, 1, 4%
Specification, 11, 4
6%Specification +
Price, 3, 13%
Specification +
Brand, 2, 8%
Price + Brand, 1, 4%
Price + Brand +
Specification, 2, 8%
Price + Brand +
Design, 1, 4% all, 3, 13%
Criteria in Choosing Laptop Design
Specification
Specification + Price
Specification + Brand
Price + Brand
Price + Brand +
Specification
Price + Brand + Design
all
•Social
Consistency
Motive
•Self
Consistency
Motive
•Social
Approval
Motive
•Self Esteem
Motive
Ideal Self
Image
Ideal
Social Self
Image
Social Self
Image
Actual
Self
image
Need and Dormant Needs
Self-actualization
(self-development
and realization)
Esteem Needs (self-
esteem, recognition, status
Social Needs (sense of belonging, love)
Safety Needs (security, protection)
Physlogical Needs (food, water, shelter)
Predicted Need Laptop User
Buy
UtilizeObsolete
Dispose
Dispose
Keep
Sold
Give
Prior
Prior Knowledge, Categorization,
Consumer Comprehension
Laptop
Performance (fast,reliable)
Value for Money (price)
Brand
(reputation)
Design
(mobile, comfort, stylish)
LAPTOP
Design
Price
Specification
Warranty
Brand
Value for
Money
Security
Resource for
Other Things Stylish
Light &
Ergonomic
Performance
Reliable
Social
Recognition
Trusted
PERCEPTION
Almost all respondent have
change their laptop, with
many reason:
Old laptop is broken
Old laptop technology is out of date
Follow the newest trends
59
25
8
8
Replace Laptop
1 Times 2 Times 3 Times Never
What respondent do with
their unused old electronic
gadget:
17%
50%
12%
17%
4%
Unused Electronic Gadget
Treatment
Sell
Keep
Dump
Give to Other
Person
87
13
E-waste Knowledge
Know
Never hear
about e-waste
46
54
Knowledge about the danger of e-waste
Understand
No Understand
Almost all respondent know about e-waste
But only half of them knowing the danger of e-waste
People didn’t have a knowledge
about :
• The danger of e-waste for health &
environment
• Where to dispose e-waste
• How to treat e-waste properly
• Recycling program for e-waste
The recommendation
Education about what electronic
waste
Support
companies
that make
clean
products
Buy laptop
that suit you
Syndicate 7  revisi midterm e-waste

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Syndicate 7 revisi midterm e-waste

  • 1.
  • 2. Background Laptop become common technological good today Consumer has different criteria to select their own laptop Also has different way to dispose and replacing their old laptop
  • 3. Objective Identify consumer behavior in select and having laptop and led to disposing and replacing the laptop
  • 4. Count Gender Male 14 Female 10 Age 21 – 30 y.o 22 31 – 40 y.o 2 Occupation Student 22 Worker 2
  • 6. “The criteria for choosing and replacing laptop mainly because of the laptop performance”
  • 7. There is some myth about laptop that make people wrong to threat their laptop
  • 8. Take battery of when plugged to power source will make battery life longer Electricity current to battery automatically stop when the battery is full. It will not affect the battery life Charge laptop when the battery is 10% or less Only apply on NiMH or NiCAD battery Past 10 years, all laptop manufacture use Lithium-ion or Lithium polymer battery Run screensaver make computer screen lifetime longer Only for CRT screen to avoid ghost image phenomena on the screen LCD screen didn’t have ghost image phenomena battery Screen server Keep laptop always on is use less energy than turning off and booting up process Less energy is needed to booting up laptop Keep laptop always on will reduce laptop lifetime Energy Saver PRODUCT
  • 9. Always want make their laptop clean Buy laptop protector such as sleeve, screen guard, bodyguard & keyboard silicone Less using laptop component Buy additional tools: external drive, mouse, external keyboard User Behaviour Extend laptop lifetime Because laptop is expensive gadget Keep the selling price high If the user want to sell their laptop Motivation
  • 10. Usually, electronic items will be passed to younger family members Moreover, in terms of use, most people use a laptop outside the house and use the PC at home. Laptops are usually bought by parents rarely buy their own so most children will not appreciate things Sometimes their parents also pass it to their children
  • 11. People lack of awareness responsibilities to their waste, not only e-waste Dispose waste not at the place Not separating wet waste and dry waste Didn’t care enough at recycling program
  • 12. Based on paper from Plyush Sharma Personal Culture
  • 14. UNCERTAINTY AVOIDANCE INDEX POWER DISTANCE INDEX 30.50 31.00 31.50 32.00 32.50 33.00 33.50 34.00 Risk Aversion Ambiguity Intolerance 31.92 33.83UAI - 5.00 10.00 15.00 20.00 25.00 30.00 35.00 UAI 32.88 30.50 31.00 31.50 32.00 32.50 33.00 33.50 34.00 Power Social Inequality 31.60 33.75PDI - 5.00 10.00 15.00 20.00 25.00 30.00 35.00 PDI 32.56
  • 15. LONG TERM ORIENTATION - 5.00 10.00 15.00 20.00 25.00 30.00 35.00 40.00 Tradition Prudence 32.31 39.50 LTO - 5.00 10.00 15.00 20.00 25.00 30.00 35.00 40.00 LTO 35.39
  • 16. People around us shape our decision
  • 17.
  • 19. • An individual’s consistent response tendencies across situations and over • personality traits – General personality traits – Consumption specific personality traits
  • 20. General Personality traits General Personality Traits Response Tendency Marketing Implication Self consciousness Aware of oneself in many situations Product which appropriate with self image Separateness Perceive themselves as individuals Ads that reflecting independence and individualism Need for cognition High: think most of the time. Low: less thinking Ads with quality argument (high) or attractive endorser (low) Need for achievement Achieve high scores on performance task Product that serve to get the job done, e.g. laptop
  • 21. Consumption Specific Personality Traits Consumption- Specific Personality Traits Response Tendency Marketing Implication Market Maven Gather information about products, shop, etc. Promotional message of new products through direct mail Opinion leadership Acquire, store, & communicate product information to others Educate on new products Deal proneness Seek the best bargain possible in shopping situation Coupon & discount as primary method if it is a sizable segment
  • 22. Predicted personality (cont’d) From the questionnaires: 92% of the respondents buy laptop as needed. 77% said that their laptop should match their personality such as entering personal element. 70% have particular preference in choosing a laptop design. 54% of respondents dare to try new brand of laptop. 70% of respondents prefer the newest model of laptop.
  • 23.
  • 25. Lifestyle fact Having personal laptop is important Using laptop at home, campus, cafe, and etc 54% of the respondents dare to try new brands 70% follow the latest trend by using the newest model
  • 26.
  • 27. BELIEVERS Motivated by ideals. Conventional people with concrete beliefs based on traditional, established codes, such as family, religion, community, and nation. Expressing moral codes that are deeply rooted and literally interpreted. Following established routines, organized in large part around home, family, community, and social or religious organizations to which they belong.
  • 28.
  • 30. Relationship between Value, Motivation and Replacing Laptop “As the old laptop cannot fulfill the user value, the user replace it with the new one.”
  • 32. Self Personality (influenced from environment) EGO They are know but they didn’t do someting to reduce, reuse or recycle Privete Self Image and Social Self Image Reflected from number of purchase and motive
  • 33. Form of Self-Image • Self-esteem motive is using laptop. ideal self-image • people think of us and how people think of us when we use the laptop. social self-image • using branded laptop or use the new laptop. • Donate the old laptop ideal social self-image
  • 34. Design, 1, 4% Specification, 11, 4 6%Specification + Price, 3, 13% Specification + Brand, 2, 8% Price + Brand, 1, 4% Price + Brand + Specification, 2, 8% Price + Brand + Design, 1, 4% all, 3, 13% Criteria in Choosing Laptop Design Specification Specification + Price Specification + Brand Price + Brand Price + Brand + Specification Price + Brand + Design all •Social Consistency Motive •Self Consistency Motive •Social Approval Motive •Self Esteem Motive Ideal Self Image Ideal Social Self Image Social Self Image Actual Self image
  • 35. Need and Dormant Needs Self-actualization (self-development and realization) Esteem Needs (self- esteem, recognition, status Social Needs (sense of belonging, love) Safety Needs (security, protection) Physlogical Needs (food, water, shelter)
  • 36. Predicted Need Laptop User Buy UtilizeObsolete Dispose Dispose Keep Sold Give
  • 38. Laptop Performance (fast,reliable) Value for Money (price) Brand (reputation) Design (mobile, comfort, stylish)
  • 39.
  • 40. LAPTOP Design Price Specification Warranty Brand Value for Money Security Resource for Other Things Stylish Light & Ergonomic Performance Reliable Social Recognition Trusted
  • 41. PERCEPTION Almost all respondent have change their laptop, with many reason: Old laptop is broken Old laptop technology is out of date Follow the newest trends 59 25 8 8 Replace Laptop 1 Times 2 Times 3 Times Never What respondent do with their unused old electronic gadget: 17% 50% 12% 17% 4% Unused Electronic Gadget Treatment Sell Keep Dump Give to Other Person
  • 42. 87 13 E-waste Knowledge Know Never hear about e-waste 46 54 Knowledge about the danger of e-waste Understand No Understand Almost all respondent know about e-waste But only half of them knowing the danger of e-waste People didn’t have a knowledge about : • The danger of e-waste for health & environment • Where to dispose e-waste • How to treat e-waste properly • Recycling program for e-waste
  • 43. The recommendation Education about what electronic waste Support companies that make clean products Buy laptop that suit you