The document describes the Syndicate Bank Credit Card. It offers rewards points for spending, a credit limit, cash withdrawal facility from ATMs with fees, and a minimum payment due of 10% of the total amount. The card targets urban and semi-urban areas and is available at bank premises, industrial areas, shopping malls, and other locations. The card has no annual fee but charges apply for renewal, duplicate cards, late payments, and cash withdrawals.

1. Extra Power In your Wallet

2.  Syndicate Bank Credit Card is issued in
association with Rupay.
 Credit Limit
 Purchases
 Cash withdrawal facility (15% of Credit Limit)
through our Bank’s ATMs at concessional
charges.
 Rewards points of one point for every Rs. 300
spend with the Card.
 Free Credit period varies from 20 days to 30
days.
 Minimum Payment Due is 10% of Total Payment
Due.
 Cards are issued for three years but renewal can
be done.

3. Place refers to the location where the products are
available and can be sold or purchased.
 Bank Premises
 Internet Banking
Target Area
Mainly for Urban and Semi urban areas
 Bank Premises
 Industrial Area
 Shopping Malls
 Companies
 Automobile Dealers
 Hospitals
 Multiplex

4.  Issuance of credit card is absolutely free.
 No annual fee
 Renewal fee 300/-
 Duplicate Card issue 1500/-
 Non Payment of MPD -2.50%
 Beyond MPD – 2%
 For cash withdrawl from Syndicate bank atm-
2%
 From other bank – 2.5%
 Transaction Beyond the credit limit – 100/-
(Per Transaction)

5.  Advertisement
 Pamphlets
 Campaign
 Activities
 Word of mouth

6. People are an essential Part in service area . It
includes the service provider as well as the
service consumer.
Service provider( Bank staffs and Employees)
 Adequate Knowledge
 Marketing & Motivational skill
 Aware of Competitors product as well as own
product
Customer
 Salaried Person (> 150000)
 Self Employed (>200000)
 Preference to the existing account holder

7.  Sourcing of Application
 Documents(Res proof, Sal Slip, Pan card, Photo)
 Verify the docs & make required entry
 Issue credit card against acknowledgement
 Provide aftersales service
 Meet grievances( 24 hr help line no.)
 Hot listing
 Bal enquiry
 Bill statement
 Payment process
 Auto Debit Facility
 Cash Deposit at any branch
 Internet banking

8.  Physical evidence is about where the service
is being delivered from & how it looks like.
 Environment inside bank premises
 Etiquette and behavior of the staffs
 Neat & clean Premises
 Size &Outlook of the Packaging
 Levelling