18. Thank you Mira Bangel (Twitter/LinkedIn/Facebook) [email_address] www.zn.be
Editor's Notes
It starts from the power of individuals to publish their own stories: user generated content Content creators instead of content conusmers It was illustrated by TIME magazine when in 2006 they choose YOU as personality of the year to illustrate this shift: http://www.time.com/time/magazine/article/0,9171,1569514,00.html
New market makers define new rules of the game: How we buy books, sell them again How we search for information, communicate Share content Connect
Especially for corporate HQs there is an opportunity to Align communications Reach out Be more effective
Consumers have new information & communicatioin needs If you don’t communicate in this space the space get taken over by your components. Like oxygen ;-)
Opportunity Greenwashing
Team approach Most products & services were designed based on common values we had back in times of the industrial revolution
Define your communications strategy Link campaign to a good story & your company philosophy Link environmental Business strategy with Sustainability objectives Start from the inside out - internal communication comes first get everyone on board with sustainability principles Make it personal: What do I do? Let people share their personal experiences & create space to capture & share these Keep it real: Communicate what we already do Focus on existing assets: cradle to cradle//’life cycle’ approach, sustainable packaging solutions, sustainability & product innovation Create a story that entails your biggest assets: link products, people & values Recruit ambassadors Get employees & management on board and make them part of the story Engage & educate customers and make them your efluencials Constantly adapt & improve Apply Kaizen & adapt your concept based on the feedback & results you receive Constantly identify new opportunities to plan next steps well in advance.