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SUPPORTING ONLINE
INSTRUCTIONAL IMPROVEMENT
USING DASHBOARDS
& TARGETED INTERVENTIONS
Carmen “Lizy” Lamboy-Naughton, Ed.D.
Celeste Campbell, Ed.D.
Kimberly Cowan, M.A.
CARD
SORT
ACTIVITY 2
LEARNING OUTCOMES
After participating in this session, participants will be able to:
 Identify the instructor performance data you currently gather
and determine which additional metrics would help you make
better decisions about faculty support and interventions
 Analyze how to best leverage technology to access the
aforementioned instructor performance metrics
 Evaluate your institution’s faculty support and intervention
system
3
4
WHO IS
ASHFORD?
5
FACULTY PROFILE
• Full-time professionals
• Vast experience in their fields
• Master’s or doctorally-prepared
• Geographically diverse
6
COURSE
REQUIREMENTS
END OF COURSE
SURVEY RESULTS
INSTRUCTIONAL
QUALITY REVIEW
7
COURSE REQUIREMENTS
8
9
10
11
12
13
College of Education FSDA Score Average
14
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
10.00%
11/22/2013
3/2/2014
6/10/2014
9/18/2014
12/27/2014
4/6/2015
7/15/2015
10/23/2015
Struggling Instructor per start
Percentage Improvement
15
END OF COURSE
SURVEY RESULTS
16
End of course survey results
17
18
2014 College of Education Student Satisfaction
19
20
Instructional Quality Review
Instructional Quality Review
Discussion Grading & Feedback:
• The instructor consistently shared a few sentences of summary
feedback and pasted the completed discussion board scoring
rubric in the grading window. These practices help students
know what they did well that they should continue and
communicate what should be improved in the future.
• In week one of the primary reviewed course, the instructor
provided detailed and actionable feedback, such as:
Reviewer’s Notes
21
INSTRUCTIONAL QUALITY REVIEW
22
INSTRUCTIONAL
QUALITY REVIEW
Areas of Strength
 Dr. XXXX shares her extensive professional experience and
expertise throughout her classroom, especially in her
discussion responses. This benefits her students by building a
bridge between theory and the actual classroom.
 Dr. XXXX’s warmth comes through in her written responses
and especially in her audio introduction. She might consider
additional ways to increase her social presence.
Areas of Opportunity
• Dr. XXXX has demonstrated her willingness and ability to
provide high quality discussion responses, however she needs
to consistently meet at least the minimum requirement of 6
responses per thread. Even more responses are appreciated.
• On a similar note, Dr. XXXX can foster her students’ critical
thinking by more consistently posing questions in discussions.
See additional details in Reviewer’s Notes.
Professional goal(s) for coming year (reviewer and instructor
develop collaboratively):
I will consistently respond to at least 6 students in every
discussion. Additionally, to foster critical thinking, I will ask
open-ended, purposeful questions in my discussion responses. 23
24
25
FSDA Score 30%
IQR (50%)
26
FSDA Score IQR Score
27
28
29
“The strength of the team is each individual member.
The strength of each member is the team.”
– Phil Jackson
30
Guiding Principles
Transparency
Respect
Clarity
Integrity
31
Guiding Principles
Use the
power of data
as a flashlight,
not as a
hammer
32
FACULTY
SUPPORT AND
DEVELOPMENT
SUPPORT
SYSTEMS
Strategic monitoring
Nudges (email or phone call)
College escalation
Monthly reporting
Targeted 1st and 2nd course support
(proactive)
Faculty Development, Webinars,
CETL sessions, Faculty Focus
33
COLLEGE-LEVEL
SUPPORT
SYSTEMS
Mentoring
IQRs
Walkthroughs
Sustaining improvement monitoring
2nd course support collaboration
with FSDA
Piloting 1st course support snapshot
collaboration with FSDA
34
UNIVERSITY-
LEVEL
SUPPORT
SYSTEMS
35
36
37
LEARNING OUTCOMES
After participating in this session, participants will be able to:
 Identify the instructor performance data you currently gather
and determine which additional metrics would help you make
better decisions about faculty support and interventions
 Analyze how to best leverage technology to access the
aforementioned instructor performance metrics
 Evaluate your institution’s faculty support and intervention
system
38
SUPPORTING ONLINE
INSTRUCTIONAL IMPROVEMENT
USING DASHBOARDS
& TARGETED INTERVENTIONS
lizy.lamboy@ashford.edu
celeste.campbell@ashford.edu
kimberly.cowan@ashford.edu
39
Supporting Online Instructional Improvement Using Dashboards Targeted Interventions Teaching Professor Presentation- 2015

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Supporting Online Instructional Improvement Using Dashboards Targeted Interventions Teaching Professor Presentation- 2015