The document discusses the electronics and appliance industry and analyzes performance metrics and best practices of top companies in the industry such as hhgregg, Best Buy, and GameStop. It provides an overview of the industry and recent developments, analyzes financial data from 2006-2007, and describes key aspects of the supply chain and business strategies of the featured companies, including their IT systems, distribution networks, inventory management, and relationships with suppliers.

1. Electronics and Appliance Industry
Industry Overview
AGENDA
Electronics &
Recent Developments
Appliance Industry
Data Analysis
Performance Metrics
Best Practices
 hhgregg
 Best Buy Co Inc
 Gamestop Corp
Top Companies
Conclusion
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 1

2. Data Analysis
20%
0%
ROA
-20%
AGENDA -40% 2006
2007
Electronics & -60%
Appliance Industry
-80%
Data Analysis -100%
-120%
Best Practices
 hhgregg
 Best Buy Co Inc 70
 Gamestop Corp 60
50
Gross Margin
40
Conclusion 30
20
10
2006
0
2007
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 2

3. Data Analysis
50
45
40
35
30
Inventory Turnover
25
20
15
AGENDA 10
5 2006
0
2007
Electronics &
Appliance Industry
Data Analysis
Best Practices
 hhgregg 250
 Best Buy Co Inc 200
 Gamestop Corp 150
Cash to Cash
100
Conclusion
50
2006
0
2007
-50
-100
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 3

4. AGENDA
Electronics &
Appliance Industry
Data Analysis
Best Practices
 hhgregg
 Best Buy Co Inc
 Gamestop Corp
Conclusion
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 4

5. Best Practices of hhgregg
Information Technology
AGENDA
Electronics &
Distribution and Warehousing
Appliance Industry
Data Analysis
Customer Service and Inventory
Best Practices
 hhgregg
 Best Buy Co Inc
 Gamestop Corp
Suppliers: Strength/Weakness
Conclusion
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 5

6. Best Practices of hhgregg
Information Technology
New system for demand management and forecasting
AGENDA  New inventory and supply chain management software
Electronics &
 WAN linking stores and DC to corporate offices
Appliance Industry
 Real time polling of sales
Data Analysis  Stock movement
 Order Filling
Best Practices
 hhgregg
 Best Buy Co Inc Distribution and Warehousing
 Gamestop Corp
Manuf Manuf Manuf Manuf
Conclusion
-1 -2 -3 -4
Optimize Inventory
Optimize Turnover
CDC - 1 CDC - 2
Optimize delivery efficiency
RDC - RDC - RDC - RDC - RDC - RDC - RDC - RDC - RDC -
1 2 3 4 5 6 7 8 9
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 6

7. Best Practices of hhgregg
Customer Service
 Offers same-day delivery for virtually all products
AGENDA
Inventory
Electronics &
Appliance Industry
 Local supply of inventory supports same-day delivery
Data Analysis
 Order Inventory through issuance of individual purchase orders
Best Practices
 hhgregg
 Distribution structure supports inventory strategy
 Best Buy Co Inc
 Gamestop Corp
Suppliers: Strength/Weakness
Conclusion
 GE, JVC, LG, Panasonic, Samsung, Sharp, Sony, Toshiba
 No contractual assurance of continued supply
 Top 10 suppliers represent 80.3 % of business
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 7

8. Best Practices of Best Buy
IT System Advantages
Right number of distribution centers
AGENDA
Right locations for distribution centers
Electronics &
Greater visibility with suppliers
Appliance Industry
Big savings
Flexibility
Data Analysis
Best Practices
 hhgregg
 Best Buy Co Inc
 Gamestop Corp
Customer Centricity
Conclusion
 Matching right products to customers by store
Right products
Right stores
Right times
 More than 25% of Best Buy stores
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 8

9. Best Practices of GameStop
AGENDA
Electronics &
Appliance Industry
Data Analysis
Best Practices
 hhgregg
 Best Buy Co Inc
 GameStop Corp
Conclusion
Wednesday, November 12, 2008 Team 19 – Best Company Practices 9

10. Best Practices of GameStop
Short Shelf Life
AGENDA
Electronics &
Difficult Forecasting
Appliance Industry
Data Analysis
Seasonality
Best Practices
 hhgregg
 Best Buy Co Inc
 GameStop Corp
Used Inventory
Conclusion
Wednesday, November 12, 2008 Team 19 – Best Company Practices 10

11. Best Practices of GameStop
Warehouses Suppliers
Offices
AGENDA
HQ
Electronics &
Appliance Industry
Data Analysis
Best Practices Stores
Used
 hhgregg
Product
 Best Buy Co Inc
 GameStop Corp
Conclusion
3rd Party DCs
Information:
Product:
Wednesday, November 12, 2008 Team 19 – Best Company Practices 11

12. Best Practices of GameStop
Systems Designed to Grow
AGENDA
Electronics &
Appliance Industry
Superior Communication
Data Analysis
Best Practices
 hhgregg
 Best Buy Co Inc
 GameStop Corp
Flexible Resources
Conclusion
Wednesday, November 12, 2008 Team 19 – Best Company Practices 12

13. Conclusion
Flexibility
AGENDA
Electronics &
Appliance Industry
Competitive Industry
Data Analysis
Best Practices
 hhgregg
 Best Buy Co Inc
 Gamestop Corp
Circuit City – efficiency
Conclusion
Thursday, April 23, 2009 Team 19 – Supply Chain Company Analysis 13