Pour cette prochaine release, nous vous proposant un évènement extraordinaire, de part ses participants mais également par sa durée de 1h30.
Les différents Salesforce User Group de France ce réunissent pour vous présenter les nouveautés de la prochaine release.
Comme à chaque Release, nous organiserons une session de présentation des nouvelles features.
Pour cette nouvelle release, nous vous proposons un événement spécial de la rentrée durant lequel l'ensemble des groupes France se connecteront pour vous.
A l'occasion de la sortie de la Winter'22, les Community Groups de France se réuniront pour vous présenter les features à ne pas manquer.
Ce sera l'occasion de faire connaissance avec les différents groupes, et d'avoir un max d'informations sur les évolutions.
La session sera d'ailleurs un peu plus longue (1h30) parce que de nombreux sujets seront couverts.
Merci à tous les Group Leaders pour leur participation :
Bordeaux User Group (Martin Lezer) : https://trailblazercommunitygroups.com/salesforce-user-group-bordeaux-france/
French Riviera User Group (Hugo Rosario) : https://trailblazercommunitygroups.com/salesforce-user-group-french-riviera-france/
Lyon Admin Group (Bertrand Rousset, Frédérique Mounier) : https://trailblazercommunitygroups.com/salesforce-admin-group-lyon-france/
Nantes Admin Group (Julie Boncour, Yohann Chevreux) : https://trailblazercommunitygroups.com/salesforce-admin-group-nantes-france/
Paris Admin Group : (Jean-Michel Mougeolle,Yohann Lecornet) https://trailblazercommunitygroups.com/salesforce-admin-group-paris-france/
Paris Developer Group (Fabien Taillon, Mohamed El Moussaoui) : https://trailblazercommunitygroups.com/salesforce-developer-group-paris-france/
Paris Women in Tech (Doria Hamelryk, Yosra Saidani, Marine Fabro) : https://trailblazercommunitygroups.com/salesforce-women-in-tech-group-paris-france/
Toulouse User Group (Thierry Trouin) : https://trailblazercommunitygroups.com/salesforce-user-group-toulouse-france/
Comme à chaque Release, nous organiserons une session de présentation des nouvelles features.
Pour cette nouvelle release, nous vous proposons un événement spécial de la rentrée durant lequel l'ensemble des groupes France se connecteront pour vous.
A l'occasion de la sortie de la Winter'22, les Community Groups de France se réuniront pour vous présenter les features à ne pas manquer.
Ce sera l'occasion de faire connaissance avec les différents groupes, et d'avoir un max d'informations sur les évolutions.
La session sera d'ailleurs un peu plus longue (1h30) parce que de nombreux sujets seront couverts.
Merci à tous les Group Leaders pour leur participation :
Bordeaux User Group (Martin Lezer) : https://trailblazercommunitygroups.com/salesforce-user-group-bordeaux-france/
French Riviera User Group (Hugo Rosario) : https://trailblazercommunitygroups.com/salesforce-user-group-french-riviera-france/
Lyon Admin Group (Bertrand Rousset, Frédérique Mounier) : https://trailblazercommunitygroups.com/salesforce-admin-group-lyon-france/
Nantes Admin Group (Julie Boncour, Yohann Chevreux) : https://trailblazercommunitygroups.com/salesforce-admin-group-nantes-france/
Paris Admin Group : (Jean-Michel Mougeolle,Yohann Lecornet) https://trailblazercommunitygroups.com/salesforce-admin-group-paris-france/
Paris Developer Group (Fabien Taillon, Mohamed El Moussaoui) : https://trailblazercommunitygroups.com/salesforce-developer-group-paris-france/
Paris Women in Tech (Doria Hamelryk, Yosra Saidani, Marine Fabro) : https://trailblazercommunitygroups.com/salesforce-women-in-tech-group-paris-france/
Toulouse User Group (Thierry Trouin) : https://trailblazercommunitygroups.com/salesforce-user-group-toulouse-france/
Features brought by the new version of Salesforce, Spring'20. Discover all the new Lightning features as well as those associated with each cloud such as Sales Cloud and Service Cloud.
Didn't get a chance to stop by the Cloud Services demo booth? No worries! You can download our presentation materials here. See how our Salesforce advisors can help you maximize your Salesforce investment with key Cloud Services offerings, including Accelerators, Premier Success Plans, Advisory Services and Strategic Projects.
Check out our website to learn more about all of our Cloud Services offerings:
http://sforce.co/1ZuutDV
Ameliorez vos parcours omnicanaux avec Marketing CloudThierry TROUIN ☁
Au cours de ce webinaire, nous vous présenterons la famille de solutions Marketing Cloud, outils d’orchestration au service l’Economie de l’expériences.
Nous montrerons au travers de cas d’usage concret comment vous pourriez imaginer l’expérience de vos clients demain.
Salesforce spring 18 release highlights by thinqloudThinqloud
Thinqloud team conducted a session where everyone prepared a presentation about Spring 18 Release Highlights and shared knowledge . This is summary from everyone's presentations.
Features brought by the new version of Salesforce, Spring'20. Discover all the new Lightning features as well as those associated with each cloud such as Sales Cloud and Service Cloud.
Didn't get a chance to stop by the Cloud Services demo booth? No worries! You can download our presentation materials here. See how our Salesforce advisors can help you maximize your Salesforce investment with key Cloud Services offerings, including Accelerators, Premier Success Plans, Advisory Services and Strategic Projects.
Check out our website to learn more about all of our Cloud Services offerings:
http://sforce.co/1ZuutDV
Ameliorez vos parcours omnicanaux avec Marketing CloudThierry TROUIN ☁
Au cours de ce webinaire, nous vous présenterons la famille de solutions Marketing Cloud, outils d’orchestration au service l’Economie de l’expériences.
Nous montrerons au travers de cas d’usage concret comment vous pourriez imaginer l’expérience de vos clients demain.
Salesforce spring 18 release highlights by thinqloudThinqloud
Thinqloud team conducted a session where everyone prepared a presentation about Spring 18 Release Highlights and shared knowledge . This is summary from everyone's presentations.
This is an example of some of the email marketing newsletters I designed and executed while contracted with Baytech Web Design as their Marketing Automation Manager.
Starter Kit for Collaboration from Karuana @ Microsoft ITKaruana Gatimu
How does Microsoft IT approach the collaboration space? This Real World IT presentation is shared with customers worldwide to accelerate their ability to achieve more from their investments.
Also includes links to success.office.com templates in context of how to use them to kick start better adoption of what is available in your enterprise.
(Feb 2015)
The Oracle Sales Cloud Fixed Scope Offering (FSO) from Delivery Centric is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI
Salesforce Summer 19 Release Overview Deck.
This presentation was made by Salesforce.com, Inc. (Release Readiness Team).
For more info please check:
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oku
Unifying feature management with experiments - Server Side Webinar (1).pdfVWO
What’s common across companies like Netflix, Airbnb, Amazon, and Google? - Their ability to continuously experiment and roll out enhancements quickly across all aspects of their business. Today, every business is fundamentally a technology business. To stay ahead of the competition, you must iterate quickly with experiments across configurations in search algorithms, navigation, checkout flows, discounts, and security settings without breaking existing experience. That’s precisely what unifying experimentation with feature management enables for you.
Join Thejas Sridhar, Manager of Product Marketing, to explore the power of unifying A/B testing and feature management for continuous development.
6 July 2023 - Stephen Stanley presented a fantasic summary of his opinion of the best features of the Salesforce Summer 23 release. This included some demos. He covered such features as permission sets, retirement (mostly) of profiles, dynamic forms, flows, new report and dashboard features as well as the best new stuff for sales and service cloud.
Salesforce is enabling it's developers with tools and services to build apps faster with Lightning, smarter with Einstein and together with Salesforce DX. Join us in this exclusive India time webinar where we discuss the latest innovations in store for you as a developer.
What’s an insight? Find out how you can consume and combine external data with your Dynamics CRM data to drive new opportunities and importantly insights.
AlbaniaDreamin24 - How to easily use an API with FlowsThierry TROUIN ☁
Albanian Dreamin a Community Powered Conference to activate, empower and strengthen the Salesforce potential through assistance, education, networking and knowledge sharing to improve the workforce and professionalism in Albania.
Comment Challenger les ApexDebugLog et comment améliorer leur analyseThierry TROUIN ☁
T'es-tu déjà demandé quelles informations tu peux trouver dans une log (en dehors de System.debug). Quelles sont les limites des logs en termes d'informations qu'elles peuvent dévoiler.
Comment on peut améliorer l'expérience à travers des outils gratuits (ou voir comment développer le sien si besoin)
La session est admin friendly. Avoir un peu d'expérience avec les log est préférable
Comment exploiter facilement une API avec les FlowsThierry TROUIN ☁
Les API ont pour objectif de faire communiquer 2 systèmes entre eux. Au cours de cette session, je vous donnerais les bonnes pratiques pour mettre en place un appel API sans code, au travers d’un flow
Nous aurons la chance d’accueillir pour ce nouvel événement Yosra SAIDANI, leader du WIT Group de Paris ainsi que Thierry TROUIN, Salesforce MVP et leader du User Group de Toulouse afin de nous présenter en duo l'écosystème Salesforce avec un focus spécial sur les "Clouds" et la Trailblazer Community, ses valeurs, son impact.
Controle de configuration ou fuite de donnees, comment mieux securiser SFDCThierry TROUIN ☁
Zygon se propose de repenser le modèle de sécurité des SaaS. A ce titre, Salesforce est emblématique.
Nous vous proposons donc de vous présenter à la fois les principaux risques pouvant impacter soit la sécurité de vos données, soit pouvant compromettre votre Org.
Nous vous montrerons aussi comment mettre en place une alarme permettant de détecter la fuite de données Salesforce et, dans une partie des cas, d’en identifier les auteurs.
Kevin et Thomas qui vous présenteront la solution ont plusieurs années d’expérience autour de la sécurité des données des SaaS.
Monia, l’IAssistante qui aide vos equipes a closer leurs OpportunitesThierry TROUIN ☁
Monia est une IAssistante développée pour aider les équipes commerciales à faire avancer leurs opportunités. Chaque jour, elle suggère des opportunités à mettre à jour en chattant sur MS Teams avec les commerciaux.
Découvrez comment Monia aide les équipes commerciales à closer plus de deals plus rapidement !
Sales enablement, e-signature, closing & automations dans SalesforceThierry TROUIN ☁
Bonne nouvelle pour 2023, on reprend en présentiel, tout en gardant le distantiel pour un maximum de découverte.
Pour cette reprise, nous avons la chance d'accueillir Guillaume & Tarek, qui nous feront une présentation de la solution GetAccept, une plateforme de sales enablement qui repense le closing à travers le concept de Digital Sales Room (80% des échanges B2B selon Gartner d’ici à 2025)
GetAccept est Partenaire ISV Salesforce, et l'heureux gagnant des 2 derniers Demo Jam, nous vous proposons de découvrir cette intégration innovante, ses bénéfices (admin & End Users) ainsi que ses coulisses pour aider vos équipes commerciales à être plus productives et efficaces.
Découvrez les enquêtes de satisfaction dans SalesforceThierry TROUIN ☁
Au cours de cette session, nous présenterons les enquêtes de satisfaction.
Il s’agit d’une fonctionnalité standard intégrée nativement à Salesforce.
Nous aborderons les prérequis nécessaires à l’utilisation des enquêtes, comment créer une enquête, et comment l’envoyer à un client (ou prospect).
Vous serez ainsi autonome dans la création de vos enquêtes de satisfaction.
C’est la grande rentrée dans les Trailblazer Community Group, nous vous proposons un événement spécial grand format.
L'ensemble des groupes de Paris vont se trouver chez Salesforce. Les autres groupes de France participeront également depuis leurs villes respectives ou en ligne
Une présentation complète des features à ne pas manquer de la release Winter ‘ 23 mais pas que ….
Nous avons encore une surprise pour vous… Dreamforce4You !
Dreamforce, la conférence annuelle de Salesforce, est toujours pleine d'innovations et de nouvelles fonctionnalités ! Nous en avons fait le tour et avons sélectionné les points forts de cette conférence Dreamforce.
Rejoignez-nous pour découvrir le meilleur de Dreamforce et surtout pour avoir un retour de nos CGL qui ont pu assister à cet évènement !
Pour ce tout premier événement du Yaoundé Admin Group, nous aurons la chance d'accueillir Thierry TROUIN, Salesforce MVP et User Group Leader à Toulouse en France afin de nous présenter Salesforce et son utilisation en tant qu'utilisateur commercial.
Au cours de cet événement, nous vous présenterons l'utilisation de Salesforce au travers de plusieurs Use Cases.
J'ai un nouveau prospect que je souhaite qualifier
Je crée une offre commerciale
Le suivi de l'activité commerciale au travers des rapports et Tableaux de bord
Je fais un suivi des potentielles réclamations
Construire sa strategie de gestion des donnees Salesforce avec OdasevaThierry TROUIN ☁
Saviez-vous que, si Salesforce est responsable de l'intégrité de sa plateforme, vous êtes responsable de vos données ? Celles-ci et leur gestion sont d’autant plus importantes qu’elles sont au cœur de la relation et l’expérience client. Maitriser et tirer partie de ses données, c’est gagner la confiance de ses clients.
Odaseva accompagne certains des plus grands comptes français en les aidant à sauvegarder, mettre en conformité, et réutiliser leurs données afin de créer une véritable chaine de valeur. Au cours de ce virtual event, Siham Boutayeb, Senior Principal Solutions Engineer chez Odaseva, vous fera une démonstration des capacités de la plateforme.
Déjà connaisseur ? Venez découvrir les dernières fonctionnalités comme le Dataset Designer, qui permet de créer des modèles de données facilement ! Au contraire, si vous n’avez jamais entendu parlé d’Odaseva, ou seulement pour la sauvegarde des données, c’est l’occasion de découvrir comment sont gérés les droits des consommateurs, ou l’anonymisation de sandboxes.
On reprend le présentiel à Paris et en distanciel à Toulouse !
Comme à chaque Release, nous organiserons une session de présentation des nouvelles features.
A l'occasion de la sortie de la Summer'22, les Community Groups de France se réuniront pour vous présenter les features à ne pas manquer.
Ce sera l'occasion de faire connaissance avec les différents groupes, et d'avoir un max d'informations sur les évolutions.
La session sera d'ailleurs un peu plus longue (1h30) parce que de nombreux sujets seront couverts.
Merci à tous les Group Leaders pour leur participation :
En région :
Lille Admin Group (Julien Lemaire) : https://trailblazercommunitygroups.com/salesforce-admin-group-lille-france/
Nantes Admin Group (Julie Boncour, Yohann Chevreux) : https://trailblazercommunitygroups.com/salesforce-admin-group-nantes-france/
Lyon WIT Group (Frédérique Mounier) : https://trailblazercommunitygroups.com/salesforce-women-in-tech-group-lyon-france/
French Riviera (Hugo Rosario) : https://trailblazercommunitygroups.com/salesforce-user-group-french-riviera-france/
Toulouse User Group (Thierry Trouin) : https://trailblazercommunitygroups.com/salesforce-user-group-toulouse-france/
A paris :
Paris Admin Group : (Jean-Michel Mougeolle,Yohann Lecornet) https://trailblazercommunitygroups.com/salesforce-admin-group-paris-france/
Paris Developer Group (Fabien Taillon) : https://trailblazercommunitygroups.com/salesforce-developer-group-paris-france/
Paris Women in Tech (Doria Hamelryk, Yosra Saidani) : https://trailblazercommunitygroups.com/salesforce-women-in-tech-group-paris-france/
Paris Marketer Group (Marketing Cloud) (Julien Coatelen) : https://trailblazercommunitygroups.com/salesforce-marketer-group-marketing-cloud-paris-france/
Ellisphere est fournisseur d'informations sur les entreprises depuis plus de 125 ans. Grâce à sa base de données (150 M d'entreprises dans le monde dont 10 M en France) et ses 300 salariés, Ellisphere accompagne les entreprises dans la gestion et l'exploitation de leur data B2B.
Les sales et marketeurs sont des consommateurs privilégiés de data pour leurs objectifs de lead génération ou simplement faciliter l’usage de leurs outils de plus en plus nombreux. Cette demande entraine la croissance du marché de la Data Marketing (+4% sur les 3 dernières années) pour atteindre 2,2 milliards d’euros.
Ellisphere à travers sa Direction Marketing Services et la solution Sparklane rassemble une équipe d’experts pluridisciplinaire autour de la data, dédiée aux problématiques marketing et commerciales.
Découvriez les solutions d’Ellisphere en data marketing avec notre site dédié lesdatalistes.fr
Ellisphere propose une application de data management pour le CRM Salesforce disponible sur l’AppExchange :
Avec Ellisphere Connect, retrouvez les indispensables d'une bonne gestion de data :
Data quality pour qualifier/vérifier vos données B2B : dédoublonnage, identification dans les registres nationaux, remplissage des données manquantes, enrichissement
Recherche intégrée d'entreprises dans le monde entier basée sur plusieurs critères
Connexion automatique à la base de données Ellisphere pour garantir la mise à jour quotidienne des comptes et leads
Alertes par notifs ou par rapport dès qu'un événement est détecté sur une entreprise pour faciliter l'action commerciale
Visualisation des liens inter-entreprises pour détecter des opportunités de business dans un même groupe
Amélioration de votre PARDOT en intégrant des critères pour créer des campagnes marketing plus intelligentes
UN GAIN DE TEMPS POUR LES COMMERCIAUX
Connexion avec la base de données Ellisphere pour garantir que chaque fiche compte ou lead soit complète et à jour des infos : identifiants, coordonnées, dirigeants, liens capitalistiques et résultats financiers.
DES DATA ENRICHIES ET SOURCES DE BUSINESS
Enrichissement des comptes et leads par des data uniques Ellisphere pour améliorer l'efficacité commerciale : anticipation des risques de défaillance, détection d'opportunités business, actualité des entreprises.
100 % ADAPTABLE AUX SPECIFICITES METIERS
Ellisphere Connect s'adapte facilement à tout type d'org Salesforce grâce à un écran de paramétrage approfondi : règles de gestion et de mise à jour de chaque data, adaptation aux Record-type, mapping prédéfini.
Simplifiez vos journées avec sfdx-hardis et l’écosystème open-sourceThierry TROUIN ☁
Salesforce, c’est un produit, une plateforme, mais aussi une communauté de millions de développeurs. Les plus passionnés d’entre eux mettent à disposition gratuitement des dizaines d’outils dont vous n’imaginez peut-être même pas l’existence, qui permettent de simplifier ou automatiser des tâches rébarbatives !
Chez Hardis Group, nous avons fait le choix de partager en open-source une partie de nos créations dans la suite sfdx-hardis (un plugin SFDX et une extension Visual Studio Code), afin que quiconque puisse en profiter, de la même manière que nous utilisons quotidiennement des outils créés et maintenus par des confrères Trailblazers tout autour du monde.
Cette session vous présentera une partie des outils que vous pouvez utiliser pour simplifier vos journées de consultant(e) ou de développeur(euse), et le tout sans écrire une seule ligne de commande, afin de ne pas exclure de la puissance de l’open-source nos amis peu attirés par la technique 😊
Bien Démarrer avec Pardot: Comment délivrer un engagement client connectéThierry TROUIN ☁
Tout ce que vous avez toujours voulu savoir sur Pardot, la solution Salesforce d’automatisation marketing B2B
son fonctionnement
réaliser sa première campagne
son ciblage
Ameliorez votre Marketing : Introduction aux solutions Marketing Cloud et PardotThierry TROUIN ☁
Pour cet événement de fin d'année, le Bordeaux User Group et le Toulouse User Group s'associent pour vous présenter un événement spécial Marketing.
Justine et Marie sont Success Manager spécialisées sur Pardot et Marketing Cloud chez Salesforce depuis respectivement 6 et 5 ans. Elles accompagnent aujourd’hui des clients de différentes industries, comme ceux du Retail et du Service.
Elles nous présenteront Marketing Cloud et Pardot. Deux solutions qui ont pour objectif d’orchestrer vos parcours clients avec pour chacune d’entre elle, des cas d’usages et fonctionnalités différentes.
Debarrassez-vous de la dette technique dans votre organisation avec OrgCheckThierry TROUIN ☁
OrgCheck est une application Salesforce facile à installer et à utiliser afin d'analyser rapidement votre organisation et sa dette technique.
Vincent, son auteur, nous expliquera pourquoi il a eu cette idée, en quoi consiste cet outil et comment nous pouvons l'utiliser et surtout en tirer profit !!
How to build a Salesforce DevOps process with GearsetThierry TROUIN ☁
Find out how you can streamline your Salesforce releases with Gearset, the leading DevOps platform for Salesforce.
Salesforce DevOps enables teams to build faster, ship fewer bugs and ultimately deliver more value.
We’ll show you how your entire team can work together to implement an end-to-end release pipeline all inside one intuitive, easy to use solution.
OwnBackup, la plateforme #1 de Data Gouvernance pour SalesforceThierry TROUIN ☁
Être en capacité d’alimenter simplement en données anonymisées et cohérentes les différents sandbox ne devrait plus être un rêve.
OwnBackup, solution #1 de Backup/Restore & archivage de l'écosystème Salesforce, propose à ses clients de pouvoir générer facilement des sets de jeux de données, compliant GDPR qui pourront par la suite alimenter vos environnements de test ou de formation.
2.Cellular Networks_The final stage of connectivity is achieved by segmenting...JeyaPerumal1
A cellular network, frequently referred to as a mobile network, is a type of communication system that enables wireless communication between mobile devices. The final stage of connectivity is achieved by segmenting the comprehensive service area into several compact zones, each called a cell.
Understanding User Behavior with Google Analytics.pdfSEO Article Boost
Unlocking the full potential of Google Analytics is crucial for understanding and optimizing your website’s performance. This guide dives deep into the essential aspects of Google Analytics, from analyzing traffic sources to understanding user demographics and tracking user engagement.
Traffic Sources Analysis:
Discover where your website traffic originates. By examining the Acquisition section, you can identify whether visitors come from organic search, paid campaigns, direct visits, social media, or referral links. This knowledge helps in refining marketing strategies and optimizing resource allocation.
User Demographics Insights:
Gain a comprehensive view of your audience by exploring demographic data in the Audience section. Understand age, gender, and interests to tailor your marketing strategies effectively. Leverage this information to create personalized content and improve user engagement and conversion rates.
Tracking User Engagement:
Learn how to measure user interaction with your site through key metrics like bounce rate, average session duration, and pages per session. Enhance user experience by analyzing engagement metrics and implementing strategies to keep visitors engaged.
Conversion Rate Optimization:
Understand the importance of conversion rates and how to track them using Google Analytics. Set up Goals, analyze conversion funnels, segment your audience, and employ A/B testing to optimize your website for higher conversions. Utilize ecommerce tracking and multi-channel funnels for a detailed view of your sales performance and marketing channel contributions.
Custom Reports and Dashboards:
Create custom reports and dashboards to visualize and interpret data relevant to your business goals. Use advanced filters, segments, and visualization options to gain deeper insights. Incorporate custom dimensions and metrics for tailored data analysis. Integrate external data sources to enrich your analytics and make well-informed decisions.
This guide is designed to help you harness the power of Google Analytics for making data-driven decisions that enhance website performance and achieve your digital marketing objectives. Whether you are looking to improve SEO, refine your social media strategy, or boost conversion rates, understanding and utilizing Google Analytics is essential for your success.
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
Ellisha Heppner, Grant Management Lead, presented an update on APNIC Foundation to the PNG DNS Forum held from 6 to 10 May, 2024 in Port Moresby, Papua New Guinea.
Gen Z and the marketplaces - let's translate their needsLaura Szabó
The product workshop focused on exploring the requirements of Generation Z in relation to marketplace dynamics. We delved into their specific needs, examined the specifics in their shopping preferences, and analyzed their preferred methods for accessing information and making purchases within a marketplace. Through the study of real-life cases , we tried to gain valuable insights into enhancing the marketplace experience for Generation Z.
The workshop was held on the DMA Conference in Vienna June 2024.
Italy Agriculture Equipment Market Outlook to 2027harveenkaur52
Agriculture and Animal Care
Ken Research has an expertise in Agriculture and Animal Care sector and offer vast collection of information related to all major aspects such as Agriculture equipment, Crop Protection, Seed, Agriculture Chemical, Fertilizers, Protected Cultivators, Palm Oil, Hybrid Seed, Animal Feed additives and many more.
Our continuous study and findings in agriculture sector provide better insights to companies dealing with related product and services, government and agriculture associations, researchers and students to well understand the present and expected scenario.
Our Animal care category provides solutions on Animal Healthcare and related products and services, including, animal feed additives, vaccination
Bridging the Digital Gap Brad Spiegel Macon, GA Initiative.pptxBrad Spiegel Macon GA
Brad Spiegel Macon GA’s journey exemplifies the profound impact that one individual can have on their community. Through his unwavering dedication to digital inclusion, he’s not only bridging the gap in Macon but also setting an example for others to follow.
27. Pipeline Inspection provides key highlights, out-of-the-box pipeline
segmentation, and critical rollups, all without leaving the Opportunities
page.
Spreadsheet like view to easily identify important, recent deal changes
A brand new consolidated view of the pipeline
Unlimited/
Performance
Edition only
28. In-app guidance appears to admins in Setup and is shown every 3 days for a maximum of 10 times.
Setup is as easy as turning on Pipeline Inspection and verifying that you have Historical Trending
enabled and configured for opportunities.
Add the Pipeline Inspection button and assign the Pipeline Inspection permission set to the users who
you want to have access to Pipeline Inspection.
Users can then access Pipeline Inspection from the Opportunities tab.
Simple checklist of setup to-do items for Admins
29. In-app Guidance onboards users
In-app guidance windows pop up on the Opportunities page to
help introduce end users to Pipeline Inspection and help them
navigate through their first times seeing the experience.
The “Get Started” button functions the same as the toggle
button on the upper right of the listview--that is, it brings them
to Pipeline Inspection. This window is shown to end users every
5 days for a maximum of 3 times.
Once enabled, users can then access Pipeline Inspection from the Opportunities tab.
30. Lead Scoring Segmentation
With Einstein Lead Scoring, admins have the flexibility
to control the model and define which set of leads get
their own unique model. So they can help to improve
the accuracy and relevancy of the scores and their
key-factors. All of this, together with the benefit of
using an OOTB solution with easy configuration.
Admins can define different segments for Einstein
Lead Scoring.
Segmentation is all about having unique AI models for
different sets of records to get more accurate results
with better explainability.
Generate tailored models for the segments you define, specific to your business
31. Solves many common use cases where contact aren’t relevant for the campaign or the accounts you
want to target don’t have contacts identified yet
● Fundraising: many non-profits want to be able to add accounts to campaigns
● Account Prospecting: Add accounts to a campaign with the goal of identifying at least one contact
for each account. Add contacts to the campaign as they’re identified.
● Events: Target a set of accounts to invite to an event, but customer does not know which contacts
they want to invite yet.
Add Accounts as Campaign Members (GA)
Target Accounts directly with a campaign
32. Update your page layouts to include the Campaign History related list on
account records.
Search and Add - Exactly Like Adding Contact and Lead Members
Add Accounts as Campaign Members
33. Use powerful report filtering tools to segment and bulk add accounts to campaigns.
Add to Campaign from list view is not available with Summer ‘21 release.
We hope to release it with a subsequent release.
Add Account to Campaign from Reports
34. Create and manage forecast types more efficiently
Now a setup flow guides you through the steps to create forecast types.
35. Custom Field Forecasts
Base forecasts on custom fields of the currency or number data types.
Now you have more flexibility to reflect your business model with Collaborative Forecasts.
Common custom measures include ACV, profit, margin, megawatts, etc.
Unlimited/
Performance
Edition only
36. Sales Ops and Sales Managers can now
report on email messages to answer
questions like
● how effective is the email outreach
strategy?
● which rep send the most effective
emails?
● what’s the percentage of inbound vs.
outbound emails (relationship
strength)
Note: Is Opened is a Custom field with value
“NOT(ISNULL(FirstOpenedDate))”
Email Message Reports
Report on email sent and email effectiveness
37. Learn more with email reporting
Create new custom report types and optionally join with Email Message
Relations, Leads or Contacts for recipient information
Admin defined custom report types
38. Bring Salesforce and Microsoft Teams
Together
Pilot on Winter '21
GA on summer 21
The integration requires
Salesforce setup and Teams
setup to ensure that users can
access to the Salesforce app in
Teams.
39. What you can do :
● Provide pre-selected Salesforce
data in Teams Tabs (SharePoint
Lists) for view, edit, and write-back.
All code-free, easy to setup. Can
run locally or in your own cloud.
● Provide notifications in Teams
channels about any data changes
in Salesforce. Just to keep your
Teams up-to-date.
41. Introducing Service Cloud Workforce Engagement
Intelligently Forecast Demand
Plan and Act Quickly for Any Scenario
Empower Agents with Push Training
Deliver a Modern, Unified Experience
More details
42. Bulk Macros Now Support Email Templates
Boost agent productivity through macros and
email templates.
Quickly send mass emails to customers like
announcements and notifications.
Reduce Case Resolution Times
Send Mass Notifications
More details
43. Service Cloud Voice for Partner Telephony
Unite Your Existing Telephony with CRM Data
Resolve Calls Faster with Intelligence and
Automation
Resolve Calls Faster with Intelligence and
Automation
Supervise Teams in Real-time from Anywhere
More details
44. Omni-Channel Flow (Beta)
Unify routing rules configuration for all
channels in Flow, with an easy to use,
powerful editor for deciding where to route the
work to.
Routing rules can now be configured in the
new “Omni-Channel Flow” type
Dynamic routing logic for Omni work,
leveraging CRM data and other business
logic to get the work to the right Queue, Skills,
Agent, or Bot
More details
45. Autres nouveautés
● Chat Enhancements
● Close Cases Fast with Einstein Case Wrap-Up
(Generally Available)
47. CRUD on Tasks with the Customer Community License
https://help.salesforce.com/apex/HTViewHelpDoc?id=release-notes.rn_experiences_activities_cc.htm
Step #1 : Assign “Edit Tasks” Permission to your Customer Community Profile
Step #2 : Give access to tasks via Object Menu item... ...and add “Activities” component to Record detail Layout
48. Manage Content Publication Schedules (CMS)
It is now possible to schedule the CMS content for publishing and unpublishing.
https://help.salesforce.com/articleView?id=release-notes.rn_cms_schedule_content.htm&type=5&release=232
49. Manage Content Publication Schedules (CMS)
View a list of upcoming publish activity, or completed publishing activity for the workspace with the new
Publication Calendar.
https://help.salesforce.com/articleView?id=release-notes.rn_cms_schedule_content.htm&type=5&release=232
53. Analyze your custom Lightning components
on your record pages
1. (Pilot) Add a Dynamic Actions Bar to Your App Page
54. Analyze your custom Lightning components
on your record pages
2. Set Default Values on Dependent Picklists on Accounts, Opportunities, Cases, Contacts,
Leads and Custom Objects
57. (Generally Available) Einstein Search.
You now get personalization and natural language search with no additional cost. To use this feature,
> go to Setup | Einstein Search and select Enable Einstein Search and select the 3 checkboxes and
save changes.
59. Create Quick Actions with Lightning Web
Components (Generally Available)
Create a Lightning Web Component (LWC) and use it as a quick action on
your record pages.
Easily customize headers and footers, and create headless actions that have
no UI representation.
60. Create Styling Hooks for Lightning Web
Components
To expose styling hooks for your custom components, use CSS custom properties. CSS
custom properties also make code easier to read and update.
61. Salesforce Functions: Extend Salesforce with
Functions (Beta)
Write JavaScript or Java code that uses Salesforce Functions SDKs to communicate with
your org.
Deploy your Function in the Salesforce Functions compute cloud with the Salesforce CLI.
Then, invoke your Function using Apex, and the Salesforce Functions infrastructure
authenticates and runs your Function on demand.
62. Secure Apex Code with User Mode Database
Operations (Pilot)
By default Apex code executes in system mode and doesn’t respect running user
permissions. To enhance the security context of Apex, you can specify user-mode access
for database operations by invoking Apex in user mode.
The field-level security (FLS), sharing rules, and CRUD permissions of the running user are
respected in user mode, unlike in system mode.
The new Database methods support an AccessLevel parameter that enables you to run
database operations in user mode, instead of in the default system mode.
63. Build Your Own (LWR) Is Available to All
The Build Your Own (LWR) template is now available in all supported editions without
purchasing Salesforce CMS.
Use this customizable template, powered by the new Lightning Web Runtime (LWR), to
develop blazing fast digital experiences, such as websites, microsites, and portals.
65. Field Service - Work Plans (GA)
Guide your field service team with prescribed steps in work plans to help them complete
work orders. Front-line and back-office workers can complete assignments more quickly
and with less guesswork.
https://help.salesforce.com/articleView?id=release-notes.rn_field_service_work_plans.htm&type=5&release=232
66. Public Sector - Intelligent Form Reader
Entering information from a handwritten intake application can be a tedious, error-prone,
manual process. Intelligent Form Reader with Amazon Textract helps get the correct data
from the correct documents faster. With Intelligent Form Reader, data from uploaded
documents such as applicants’ identity and contact information is directly pulled into an
online application record, reducing manual document input and management.
https://help.salesforce.com/articleView?id=release-notes.automate_application_data_capture_using_mappings.htm&type=5&release=232
67. Health Cloud - Intelligent Appointment
Now call center agents and departmental schedulers can use Health Cloud to quickly book
the right appointments in a flexible, intuitive, and intelligent console scheduling experience.
Behind the scenes, you can centralize interactions with multiple scheduling systems in a
single interface.
1. Einstein time slot recommendations
2. Usual doctor
3. Patient data in the scheduler
https://help.salesforce.com/articleView?id=release-notes.rn_health_appointment_scheduling.htm&type=5&release=232
68. Health Cloud - Gather Consent
Make sure your customers agree to information disclosure policies before capturing or
sharing sensitive data. Monitor consent and disclosure authorization requests provided to
users, and track their responses using Intelligent Document Automation. The process also
supports someone consenting on behalf of another person or group.
https://help.salesforce.com/articleView?id=release-notes.rn_health_appointment_scheduling.htm&type=5&release=232
RGPD ?
69. Consumer Goods Cloud - Setup Assistant
Now there’s a one-stop interface so you can configure Consumer Goods faster and access
related technical documentation. And the progress indicator shows how you’re doing.
https://help.salesforce.com/articleView?id=release-notes.rn_retail_setup_assistant.htm&type=5&release=232
70. Consumer Goods Cloud - Calendar Integration
Now when a sales manager creates a visit and assigns it to a field rep, the visit appears on
the Salesforce calendar. Field reps can check their calendars for scheduled visits and plan
their day accordingly.
https://help.salesforce.com/articleView?id=release-notes.rn_retail_salesforce_calendar_integration.htm&type=5&release=232
71. Consumer Goods Cloud - Availability product
The products that a sales manager assigns to a retail store parent account are now
automatically available to all stores in that account hierarchy. Previously, the sales manager
assigned products to each store individually.
https://help.salesforce.com/articleView?id=release-notes.rn_retail_salesforce_calendar_integration.htm&type=5&release=232
73. View Record Access Reasons in Lightning
It was possible to manually
share records in LEX.
Now it’s also possible to see
who has access and the
reason of this access.
Only available for accounts,
opportunities, cases, contacts,
leads, and custom objects.
https://help.salesforce.com/articleView?id=release-notes.rn_forcecom_sharing_view_record_access_lex.htm&type=5&release=232
74. Control Access to Sensitive Data with Restriction Rules (Beta)
https://help.salesforce.com/articleView?id=release-notes.rn_forcecom_sharing_restriction_rules_beta.htm&type=5&release=232
Supported Objects: Activities (Task & Event), Contracts, Custom Objects
Implementation : Tooling API or Metadata API
Limits :
2 rules/object for Enterprise/Developer
5 rules/objects for Performance/Unlimited
Scope : List Views, Lookups, Related Lists, Reports, Search, SOQL, SOSL
Activation : Contact Salesforce support
75. Control Access to Sensitive Data with Restriction Rules (Beta)
https://help.salesforce.com/articleView?id=release-notes.rn_forcecom_sharing_restriction_rules_beta.htm&type=5&release=232
{ "FullName": "restrictionrulesalesteam",
"Metadata": {
"active": true,
"description": "Sales team can see only task records with specified record type",
"enforcementType": "Restrict",
"masterLabel": "Sales Team Record Type",
"recordFilter": "recordTypeId = '011xxxxxxxxxxxx'",
"targetEntity": "Task",
"userCriteria": "$User.ProfileId = '00exxxxxxxxxxxx'",
"version": 1 }}
<?xml version="1.0" encoding="UTF-8"?>
<RestrictionRule xmlns="http://soap.sforce.com/2006/04/metadata">
<active>true</active>
<description>Sales team can see only task recs with specified RT</description>
<enforcementType>Restrict</enforcementType>
<masterLabel>Sales Team Record Type</masterLabel>
<recordFilter>recordTypeId = '011xxxxxxxxxxxx'</recordFilter>
<targetEntity>Task</targetEntity>
<userCriteria>$User.ProfileId = '00exxxxxxxxxxxx'</userCriteria>
<version>1</version>
</RestrictionRule>
Tooling API
Metadata API
Restrictions :
1 level in
userCriteria/RecordFilters
No AND / OR supported
No Formula
Delete of referenced fields not
blocked ??
76. Set Expirations for Assignments on Permissions in
Permission
When assigning users to a
permission set or
permission set group,
select expiration dates that
you specify. Control when
a user's permissions expire
based on your business
requirements.
77. Security Command center enhancement
Allows you monitor security
across all your orgs
Now with summer ‘21 :
Date ranges : now you can
have a daily range on your
metrics.
Threat detection metrics are
in Beta
78. Get More Guidance from the Multi-Factor
Authentication Assistant
The Multi-Factor
Authentication Assistant
now includes a step that
helps you preview multi-
factor authentication (MFA)
during your evaluation
period.
Use these insights to
ensure there are no gaps in
your rollout or change
management plans.
80. Use Inline Editing to Update Fields from a Report Run Page
You see something
that needs to be
updated in a report.
You click on the
concerned record,
you update it then
you come back to
the report.
With this beta
feature,
productivity is
streamlined, you
can update you
record, directly
from the report.
81. Add Fields to Custom Report Types with Auto Add
Remember when you had to manually add a field to the layout of a custom report type ? A real
pain. Since you don’t do this every day, right ?
Now, this process is streamlined thanks to the new check box that appears when you create a
field. With the summer ‘21 release this feature is now generally available.
82. One of your stakeholders
need to have a look on a
dashboard but does not
have access to Salesforce
? or has lost his
password.
You can finally download
you Dashboard as a PNG
image and send it via
email.
Only available on LEX !
Download your Dashboard as an image (PNG)