The document discusses quality of life and quality of work life. It defines quality of life as being impacted by social, health, economic and environmental conditions that influence human development. Quality of work life is defined as the quality of relationship between employees and their total working environment. The document outlines several domains of quality of life including being, belonging, and becoming. It also discusses the scope of quality of work life, benefits like improved satisfaction and commitment, and strategies to improve it such as flexible schedules and employee participation.