The document discusses the benefits of SugarCRM software, including generating higher marketing ROI, increasing sales productivity, creating a consistent customer experience, providing business visibility, improving communication and information sharing, easily creating business processes, and seamlessly integrating social media and cloud data. It provides statistics on SugarCRM's growth and customer base.
This document describes an integration of Google Maps capabilities into SugarCRM called CapMaps. Key features include automatically geocoding address fields, displaying maps and locations on record pages, searching for and scheduling meetings with nearby contacts directly from the map interface. The module is developed by Captivea, a French partner of SugarCRM, to enhance SugarCRM's functionality and help sales reps be more efficient by taking advantage of location data.
The document discusses the features and capabilities of SugarCRM, an open source CRM software. It describes SugarCRM's modules for sales force automation, marketing automation, customer support, reporting, and collaboration. Key features include opportunity management, contact management, account management, multi-channel campaigns, email marketing, case management, dashboards, and customization options like custom fields and module building.
Hubspot is a marketing automation platform that allows users to manage contacts, send emails, track analytics, and automate workflows. It offers contact management tools to segment contacts and view detailed profiles. Email marketing capabilities include desktop notifications when leads interact. Calls-to-action and automated workflows help streamline outreach. Social media monitoring and posting is integrated. Reporting tools provide customized traffic, SEO, and competitor reports. A content calendar and sales dashboard with contacts, deals, and tasks help users collaborate. Leadin is a simpler Wordpress plugin that integrates signups with Mailchimp lists.
This document provides an overview of SugarCRM and its CRM solutions. It discusses:
- The large untapped potential in the CRM market due to solutions being designed for managers, not individual users.
- How SugarCRM aims to address this by designing solutions for individual users and focusing on the customer and user.
- SugarCRM's offerings for sales, support, executives, and IT/CIO teams that provide functionality like customer intelligence, reporting, flexible pricing, and low total cost of ownership.
- Loaded's capabilities in CRM consulting, development and integration that allow them to deliver comprehensive CRM solutions and ensure successful customer outcomes.
Transform Your Participations, Residuals & Royalties Processes to Drive Busin...Capgemini
Participations, Residuals and Royalties have been causing Media & Entertainment companies headaches for years; how do you remedy the issues of increased risk and cost resulting from archaic processes and platforms, while maintaining industry competitiveness? Capgemini helps you tackle these challenges by leveraging its Participations, Residuals and Royalties (PRR) services to provide you with a solution that manages the complete PRR cycle, in turn delivering word-class business outcomes that can reduce your costs by up to 30%. We do so by channelling the power of our Global Enterprise Model to transform and automate your PRR processes and optimize your enterprise's Total Cost of Service.
Choosing Between GROW with SAP & RISE with SAP for Business TransformationVCERPConsultingPvtLt1
Unlocking business transformation: Discover the differences between GROW with SAP and RISE with SAP and find the perfect strategy for your organization’s digital evolution. Compare benefits, features, and implementation considerations to make an informed decision for successful business transformation. Visit: https://www.vc-erp.com/sap-rise-with-sap-for-business-transformation/
The document discusses the benefits of SugarCRM software, including generating higher marketing ROI, increasing sales productivity, creating a consistent customer experience, providing business visibility, improving communication and information sharing, easily creating business processes, and seamlessly integrating social media and cloud data. It provides statistics on SugarCRM's growth and customer base.
This document describes an integration of Google Maps capabilities into SugarCRM called CapMaps. Key features include automatically geocoding address fields, displaying maps and locations on record pages, searching for and scheduling meetings with nearby contacts directly from the map interface. The module is developed by Captivea, a French partner of SugarCRM, to enhance SugarCRM's functionality and help sales reps be more efficient by taking advantage of location data.
The document discusses the features and capabilities of SugarCRM, an open source CRM software. It describes SugarCRM's modules for sales force automation, marketing automation, customer support, reporting, and collaboration. Key features include opportunity management, contact management, account management, multi-channel campaigns, email marketing, case management, dashboards, and customization options like custom fields and module building.
Hubspot is a marketing automation platform that allows users to manage contacts, send emails, track analytics, and automate workflows. It offers contact management tools to segment contacts and view detailed profiles. Email marketing capabilities include desktop notifications when leads interact. Calls-to-action and automated workflows help streamline outreach. Social media monitoring and posting is integrated. Reporting tools provide customized traffic, SEO, and competitor reports. A content calendar and sales dashboard with contacts, deals, and tasks help users collaborate. Leadin is a simpler Wordpress plugin that integrates signups with Mailchimp lists.
This document provides an overview of SugarCRM and its CRM solutions. It discusses:
- The large untapped potential in the CRM market due to solutions being designed for managers, not individual users.
- How SugarCRM aims to address this by designing solutions for individual users and focusing on the customer and user.
- SugarCRM's offerings for sales, support, executives, and IT/CIO teams that provide functionality like customer intelligence, reporting, flexible pricing, and low total cost of ownership.
- Loaded's capabilities in CRM consulting, development and integration that allow them to deliver comprehensive CRM solutions and ensure successful customer outcomes.
Transform Your Participations, Residuals & Royalties Processes to Drive Busin...Capgemini
Participations, Residuals and Royalties have been causing Media & Entertainment companies headaches for years; how do you remedy the issues of increased risk and cost resulting from archaic processes and platforms, while maintaining industry competitiveness? Capgemini helps you tackle these challenges by leveraging its Participations, Residuals and Royalties (PRR) services to provide you with a solution that manages the complete PRR cycle, in turn delivering word-class business outcomes that can reduce your costs by up to 30%. We do so by channelling the power of our Global Enterprise Model to transform and automate your PRR processes and optimize your enterprise's Total Cost of Service.
Choosing Between GROW with SAP & RISE with SAP for Business TransformationVCERPConsultingPvtLt1
Unlocking business transformation: Discover the differences between GROW with SAP and RISE with SAP and find the perfect strategy for your organization’s digital evolution. Compare benefits, features, and implementation considerations to make an informed decision for successful business transformation. Visit: https://www.vc-erp.com/sap-rise-with-sap-for-business-transformation/
This document promotes Bpm'online, a provider of CRM and business process management software. It highlights that Bpm'online has been recognized by analysts like Gartner and Forrester as a leader or strong performer. It also describes how Bpm'online's agile low-code platform and out-of-the-box capabilities can help companies accelerate business transformation by streamlining processes, increasing user adoption, enabling cross-functional alignment, and supporting rapid change. Case studies are provided of companies that implemented Bpm'online to improve sales, marketing, customer service, and business operations.
Ways To Increase Revenue & Cutting Cost Using Retail CRMCalvin Hewitt
This document outlines ways that a CRM (customer relationship management) system can help businesses increase revenue and cut costs. It suggests that CRM allows businesses to improve customer satisfaction, implement more effective marketing strategies, better plan and schedule tasks, provide mobile apps and alerts, automate marketing, offer online customer service, identify leads, generate automated reports, and overall improve efficiency and productivity across an organization. The document promotes a Retail CRM software called ControlERP that can help retail businesses take their operations to new heights.
A business unit of the world’s largest food product company, offering high-end coffee machines and coffees, with more than 8,000 employees spread across 60 countries, was looking to support an aggressive growth strategy. The company sought to make significant improvements in marketing and sales effectiveness, including an overhaul of its sales compensation management (SCM) program.
Together, Optymyze and the client took a holistic approach focused on people, processes, and systems to achieve the desired business outcomes, generate greater revenue, and become a more agile organization.
The document discusses how digital technologies are enabling new business models and disrupting traditional industries. It outlines five major technology trends driving this digital transformation: hyperconnectivity, super computing, cloud computing, smarter world technologies, and cyber security. The document argues that companies must embrace simplification and innovation through digital transformation to remain competitive in today's business environment. SAP presents its digital business platform and solutions as enabling companies to "Run Simple" and reimagine their business models for the digital economy.
This document summarizes a presentation about Six Sigma. It defines what Sigma and Six Sigma are, which is a statistical measure of quality that aims for near zero defects. Six Sigma was originally developed by Motorola in the 1980s and was later implemented by GE in the 1990s to significantly improve customer satisfaction and shareholder value. The presentation provides details on GE's implementation of Six Sigma, including retraining their workforce and setting specific goals. It notes the significant outcomes GE achieved through Six Sigma, such as increased revenues, earnings, and operating margins. In conclusion, it states that over 25% of Fortune 200 companies now claim to have serious Six Sigma programs.
Roundtable with OpenSymmetry, Laura Roach in Singapore and Malaysia on business practices for accelerating sales performance solutions across sales, HR and Finance
This document discusses an inventory optimization offering from Mahindra Satyam Pega Practice that uses Pega's case management capabilities and Lean/Six Sigma methodologies. The offering helps companies optimize working capital while improving performance by striking the right balance between stock outs and excess stock, reducing overall inventory and production stoppages to increase EBITDA levels. It is applicable across manufacturing, hi-tech, energy/utilities, retail and CPG industries.
The document discusses SAP Customer Relationship Management (CRM) software. It summarizes that SAP CRM helps organizations distinguish themselves by promoting collaboration with customers and providing exceptional interactions across all customer touchpoints. It allows for optimized sales resources, reduced costs, and consistent customer-oriented processes. SAP CRM also provides a single platform to interact with channel partners and is expected to integrate well with back-end SAP ERP systems.
Winning with An Awesome Customer Experience in the Digital Economy by Girard ...robusta
This presentation explores the experience economy, the disconnection between CEOs and Customer on the quality of their experience and solutions to bridge this gap!
From Underdog to the Top: Keys to competitive growth and gaining market share...saastr
This document summarizes a presentation about how WirelessCar Sweden AB, a company committed to smarter and more sustainable mobility, implemented SAP S/4HANA Cloud after being acquired by Volkswagen AG. It needed to overhaul its legacy business systems. Working with CGI Sverige AB, it built its new business infrastructure from scratch using cloud-based SAP S/4HANA solutions. The implementation helped fuel WirelessCar's connected car innovations. The next presentation will be from Jessica Hutchinson, VP of Product Marketing at Paddle, about driving business growth from within.
This presentation is about basics of Business Process Re-engineering as defined by Hammer and Champy in their book re-engineering the corporation. The purpose and process is explained using famous examples of Taco Bell and Ford.
Intel's Journey with SAP Customer Relationship ManagementJeff Staley
Join SAP and Intel for a webcast that explores Intel's CRM journey with SAP. Learn how Intel leveraged SAP CRM for improving its sales and marketing operations by transforming its underlying enterprise infrastructure, and about the benefits Intel has achieved along the way. Attend this important online event and see why more than 3,500 high-tech companies run their businesses with SAP software.
At this fact-filled event, you'll discover Intel's strategy to:
Shift from home grown apps to enterpriseShift to the web for greater efficiencies - marketing, support, salesGreater user participation to improve decision supportDeliver value every 3-6 months over the course of their transformationHow SAP software helped Intel drive rapid growth, business model transformation, and innovationHow semiconductor companies are leveraging technology to grow and transform their businesses
You'll also hear from Jeff Staley, Director, Industry Solutions Group, SAP Americas, as he provides a "sneak preview" of the latest in CRM innovation from SAP.
This document provides 8 case studies of companies that have used gamification to motivate their sales teams and drive performance. The case studies describe how each company implemented gamification using Hoopla software and the resulting benefits, such as increased sales activities and metrics like calls, meetings, pipeline, quotas achieved. Examples include a 420% increase in conversations per rep per week and 850% increase in pipeline volume for one company and a 150% increase in calls and 525% increase in meetings set for another.
This document provides an overview of sales commission software that automates the complex and time-consuming process of manually calculating commissions. The software calculates and tracks commissions accurately and pays them in a timely manner. It also provides real-time dashboards and leaderboards to motivate salespeople by allowing them to see their performance. The software is easy to use and helps businesses scale efficiently.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
Analysis of effectiveness of Amul APO Retail businessKamal Chahal
This document is a report on analyzing the effectiveness of Amul's retailing business. It discusses Amul's preferred outlet (APO) concept which aims to bring all Amul products together under one roof. The report details a study conducted on 25 APOs in Baroda to understand factors affecting their sales and profits. It identifies issues like lack of awareness about certain products and ineffectiveness of advertisements. It then provides recommendations such as innovative advertising, product displays, and promotional activities to increase APO profitability. The objective of the project was to examine reasons for low sales at some APOs and suggest remedial marketing strategies, including implementing selected actions to boost sales.
This document promotes Bpm'online, a provider of CRM and business process management software. It highlights that Bpm'online has been recognized by analysts like Gartner and Forrester as a leader or strong performer. It also describes how Bpm'online's agile low-code platform and out-of-the-box capabilities can help companies accelerate business transformation by streamlining processes, increasing user adoption, enabling cross-functional alignment, and supporting rapid change. Case studies are provided of companies that implemented Bpm'online to improve sales, marketing, customer service, and business operations.
Ways To Increase Revenue & Cutting Cost Using Retail CRMCalvin Hewitt
This document outlines ways that a CRM (customer relationship management) system can help businesses increase revenue and cut costs. It suggests that CRM allows businesses to improve customer satisfaction, implement more effective marketing strategies, better plan and schedule tasks, provide mobile apps and alerts, automate marketing, offer online customer service, identify leads, generate automated reports, and overall improve efficiency and productivity across an organization. The document promotes a Retail CRM software called ControlERP that can help retail businesses take their operations to new heights.
A business unit of the world’s largest food product company, offering high-end coffee machines and coffees, with more than 8,000 employees spread across 60 countries, was looking to support an aggressive growth strategy. The company sought to make significant improvements in marketing and sales effectiveness, including an overhaul of its sales compensation management (SCM) program.
Together, Optymyze and the client took a holistic approach focused on people, processes, and systems to achieve the desired business outcomes, generate greater revenue, and become a more agile organization.
The document discusses how digital technologies are enabling new business models and disrupting traditional industries. It outlines five major technology trends driving this digital transformation: hyperconnectivity, super computing, cloud computing, smarter world technologies, and cyber security. The document argues that companies must embrace simplification and innovation through digital transformation to remain competitive in today's business environment. SAP presents its digital business platform and solutions as enabling companies to "Run Simple" and reimagine their business models for the digital economy.
This document summarizes a presentation about Six Sigma. It defines what Sigma and Six Sigma are, which is a statistical measure of quality that aims for near zero defects. Six Sigma was originally developed by Motorola in the 1980s and was later implemented by GE in the 1990s to significantly improve customer satisfaction and shareholder value. The presentation provides details on GE's implementation of Six Sigma, including retraining their workforce and setting specific goals. It notes the significant outcomes GE achieved through Six Sigma, such as increased revenues, earnings, and operating margins. In conclusion, it states that over 25% of Fortune 200 companies now claim to have serious Six Sigma programs.
Roundtable with OpenSymmetry, Laura Roach in Singapore and Malaysia on business practices for accelerating sales performance solutions across sales, HR and Finance
This document discusses an inventory optimization offering from Mahindra Satyam Pega Practice that uses Pega's case management capabilities and Lean/Six Sigma methodologies. The offering helps companies optimize working capital while improving performance by striking the right balance between stock outs and excess stock, reducing overall inventory and production stoppages to increase EBITDA levels. It is applicable across manufacturing, hi-tech, energy/utilities, retail and CPG industries.
The document discusses SAP Customer Relationship Management (CRM) software. It summarizes that SAP CRM helps organizations distinguish themselves by promoting collaboration with customers and providing exceptional interactions across all customer touchpoints. It allows for optimized sales resources, reduced costs, and consistent customer-oriented processes. SAP CRM also provides a single platform to interact with channel partners and is expected to integrate well with back-end SAP ERP systems.
Winning with An Awesome Customer Experience in the Digital Economy by Girard ...robusta
This presentation explores the experience economy, the disconnection between CEOs and Customer on the quality of their experience and solutions to bridge this gap!
From Underdog to the Top: Keys to competitive growth and gaining market share...saastr
This document summarizes a presentation about how WirelessCar Sweden AB, a company committed to smarter and more sustainable mobility, implemented SAP S/4HANA Cloud after being acquired by Volkswagen AG. It needed to overhaul its legacy business systems. Working with CGI Sverige AB, it built its new business infrastructure from scratch using cloud-based SAP S/4HANA solutions. The implementation helped fuel WirelessCar's connected car innovations. The next presentation will be from Jessica Hutchinson, VP of Product Marketing at Paddle, about driving business growth from within.
This presentation is about basics of Business Process Re-engineering as defined by Hammer and Champy in their book re-engineering the corporation. The purpose and process is explained using famous examples of Taco Bell and Ford.
Intel's Journey with SAP Customer Relationship ManagementJeff Staley
Join SAP and Intel for a webcast that explores Intel's CRM journey with SAP. Learn how Intel leveraged SAP CRM for improving its sales and marketing operations by transforming its underlying enterprise infrastructure, and about the benefits Intel has achieved along the way. Attend this important online event and see why more than 3,500 high-tech companies run their businesses with SAP software.
At this fact-filled event, you'll discover Intel's strategy to:
Shift from home grown apps to enterpriseShift to the web for greater efficiencies - marketing, support, salesGreater user participation to improve decision supportDeliver value every 3-6 months over the course of their transformationHow SAP software helped Intel drive rapid growth, business model transformation, and innovationHow semiconductor companies are leveraging technology to grow and transform their businesses
You'll also hear from Jeff Staley, Director, Industry Solutions Group, SAP Americas, as he provides a "sneak preview" of the latest in CRM innovation from SAP.
This document provides 8 case studies of companies that have used gamification to motivate their sales teams and drive performance. The case studies describe how each company implemented gamification using Hoopla software and the resulting benefits, such as increased sales activities and metrics like calls, meetings, pipeline, quotas achieved. Examples include a 420% increase in conversations per rep per week and 850% increase in pipeline volume for one company and a 150% increase in calls and 525% increase in meetings set for another.
This document provides an overview of sales commission software that automates the complex and time-consuming process of manually calculating commissions. The software calculates and tracks commissions accurately and pays them in a timely manner. It also provides real-time dashboards and leaderboards to motivate salespeople by allowing them to see their performance. The software is easy to use and helps businesses scale efficiently.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
Analysis of effectiveness of Amul APO Retail businessKamal Chahal
This document is a report on analyzing the effectiveness of Amul's retailing business. It discusses Amul's preferred outlet (APO) concept which aims to bring all Amul products together under one roof. The report details a study conducted on 25 APOs in Baroda to understand factors affecting their sales and profits. It identifies issues like lack of awareness about certain products and ineffectiveness of advertisements. It then provides recommendations such as innovative advertising, product displays, and promotional activities to increase APO profitability. The objective of the project was to examine reasons for low sales at some APOs and suggest remedial marketing strategies, including implementing selected actions to boost sales.
4. SUGAR CRM IN HEALTH CARE FASTEST GROWING HEALTHCARE COMPANY 25 June 1999 20 JUNE 2007 Problem: Rapid growth , an increase in employee count from 15 to 120. Need to improve operational and sales processes meant Healthscreen needed a new platform to tie back-end operations with sales Healthscreen was looking for a cost-effective solution to replace Siebel that was easy to integrate to other legacy applications , including ACCPAC and Gmail, and could be customized to fit its business processes Solution: Reporting capabilities and ability to model Sugar Professional with pull-down and customized reports to give managers the data they needed Sales professionals saved from laptops. Siebel Vs Sugar , $18000 saved operational cost
5.
6. CONCLUSION APOLLO, THE FIRST GROUP TO SUCCESSFULLY IMPLEMENT CRM IN INDIA. SUGAR IS ALWAYS SWEET. - A SUCCESSFUL CAMPAIGN.