http://www.trinityp3.com
With Evalu8ing you can measure, manage and maximise the performance and alignment of the multiple stakeholder groups working together within your organisation following restructures, mergers and acquisitions, between organisations in joint ventures, strategic alliances and through a supply chain, in one easy to use on-line survey.
http://www.trinityp3.com
With Evalu8ing you can measure, manage and maximise the performance and alignment of the multiple stakeholder groups working together within your organisation following restructures, mergers and acquisitions, between organisations in joint ventures, strategic alliances and through a supply chain, in one easy to use on-line survey.
500% to 10,000% ROI
Maximise cash position
5 Steps Startup Approach
No fancy stuff; down-to-earth
Shorten startup to 3-6 months
Increase success rate by 80%
Solid foundation for future growth
Significantly reduce business risks
Critical insights and essential principles
Many information security companies struggle with changing their culture. It can be difficult to get an InfoSec team to focus fully on the issues that are important to the long-term health of the business: customer experience and process improvement. This article (part of a series) looks at some methods to implement cultural change at an InfoSec company in ways that will be sustainable and won’t alienate your team members.
Learn and understand how Lean is system, not a toolkit, through this fun game of connecting the elements of Lean to one another. Free to use and available for you to share in your organization!
Article from Business Management magazine: ClearAction and Seybold Group discuss the business case for a customer-centric organization. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
When a sponsor leaves a customer, it presents significant risks and opportunity. Deep-dive into Gainsight's approach for handling key sponsor turnover.
#Reverse Brainstorming - A Creative Group Problem-Solving Technique for Com...SN Panigrahi, PMP
#Reverse Brainstorming - A Creative Group Problem-Solving Technique for Complex Problems# by SN Panigrahi,
Essenpee Business Solutions, India,
Understanding Reverse Brain Storming,
Reverse Brain Storming - Process,
Reverse Brain Storming – Examples of Idea Reversal,
Turn a Negative Gripe Session into a Positive Brainstorming Session
Differentiating Your InfoSec Company: Getting Some “Quick Wins”Security Roots Ltd.
There is increasing competition and commoditization in the information security marketplace. InfoSec companies must optimize and standardize their business processes and methodologies to differentiate themselves from competitors. This article (part of a series) discusses strategies for getting some immediate “quick wins” at your company. It looks at some steps you can take now, today, to start seeing improvement and better responses from your clients.
In this file, you can ref useful information about annual performance appraisal report such as annual performance appraisal report methods, annual performance appraisal report tips, annual performance appraisal report forms, annual performance appraisal report phrases … If you need more assistant for annual performance appraisal report, please leave your comment at the end of file.
1. Four Product Management mindsets Deploy and balance the Explorer, Analyst, Challenger and Evangelist mindset throughout the product life cycle to avoid common pitfalls and deliver a superior solution.
2. Create context to motivate a high-performing team Practical tips and real-world examples to drive innovation, shared understanding, mitigate risks, and create energy and focus.
3.Understand your profile Evaluate your "go-to" strengths versus where you need to consciously practice, and how to recognize and balance stakeholders’ own.
4. Tools to help you Navigate challenging stakeholder relationships. Emerge with a stronger reputation as a leader when faced with conflicting business priorities, changes in direction, misaligned incentives, resource constraints, unexpected disruptions, and aggressive deadlines.
5. And many more strategies Techniques to say “no” given common stakeholder archetypes, how to diplomatically, authentically yet firmly approach keeping your priorities on track.
500% to 10,000% ROI
Maximise cash position
5 Steps Startup Approach
No fancy stuff; down-to-earth
Shorten startup to 3-6 months
Increase success rate by 80%
Solid foundation for future growth
Significantly reduce business risks
Critical insights and essential principles
Many information security companies struggle with changing their culture. It can be difficult to get an InfoSec team to focus fully on the issues that are important to the long-term health of the business: customer experience and process improvement. This article (part of a series) looks at some methods to implement cultural change at an InfoSec company in ways that will be sustainable and won’t alienate your team members.
Learn and understand how Lean is system, not a toolkit, through this fun game of connecting the elements of Lean to one another. Free to use and available for you to share in your organization!
Article from Business Management magazine: ClearAction and Seybold Group discuss the business case for a customer-centric organization. See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
When a sponsor leaves a customer, it presents significant risks and opportunity. Deep-dive into Gainsight's approach for handling key sponsor turnover.
#Reverse Brainstorming - A Creative Group Problem-Solving Technique for Com...SN Panigrahi, PMP
#Reverse Brainstorming - A Creative Group Problem-Solving Technique for Complex Problems# by SN Panigrahi,
Essenpee Business Solutions, India,
Understanding Reverse Brain Storming,
Reverse Brain Storming - Process,
Reverse Brain Storming – Examples of Idea Reversal,
Turn a Negative Gripe Session into a Positive Brainstorming Session
Differentiating Your InfoSec Company: Getting Some “Quick Wins”Security Roots Ltd.
There is increasing competition and commoditization in the information security marketplace. InfoSec companies must optimize and standardize their business processes and methodologies to differentiate themselves from competitors. This article (part of a series) discusses strategies for getting some immediate “quick wins” at your company. It looks at some steps you can take now, today, to start seeing improvement and better responses from your clients.
In this file, you can ref useful information about annual performance appraisal report such as annual performance appraisal report methods, annual performance appraisal report tips, annual performance appraisal report forms, annual performance appraisal report phrases … If you need more assistant for annual performance appraisal report, please leave your comment at the end of file.
1. Four Product Management mindsets Deploy and balance the Explorer, Analyst, Challenger and Evangelist mindset throughout the product life cycle to avoid common pitfalls and deliver a superior solution.
2. Create context to motivate a high-performing team Practical tips and real-world examples to drive innovation, shared understanding, mitigate risks, and create energy and focus.
3.Understand your profile Evaluate your "go-to" strengths versus where you need to consciously practice, and how to recognize and balance stakeholders’ own.
4. Tools to help you Navigate challenging stakeholder relationships. Emerge with a stronger reputation as a leader when faced with conflicting business priorities, changes in direction, misaligned incentives, resource constraints, unexpected disruptions, and aggressive deadlines.
5. And many more strategies Techniques to say “no” given common stakeholder archetypes, how to diplomatically, authentically yet firmly approach keeping your priorities on track.
PM Forum - How to close the loop on client feedbackBen Sutton
Feedback is a source of insight which enables a firm to differentiate its brand in ways that matter to clients. Marketing and BD teams have an essential role to play.
Are your Product Managers using an appropriate framework? What do Sales, Implementations and your customers say about your products? Is too much time spend on process, and not enough on value and outcomes?
These are some ideas on a simple framework for Product Management that might work for you.
Slide share The Ultimate 'Train the Trainers' Service Excellence Learning a...Dr. Ted Marra
You may have read my journal article on 'Why Senior Management Still Doesn't Seem to get it after all these Years'. If so, you understand how 'critical to success' service excellence really is to ensuring you achieve and maintain competitive advantage. This programme is the 'ultimate' and takes my 40 years of experience and distills it into a powerful learning experience. Get your trainers up to speed so they can deliver it effectively. Do it now while there is still time! The clock is ticking and the future is often here before we are ready for it!
The 4 groups important for a help desk manager it-toolkitsIT-Toolkits.org
Help Desk Manager careers are built on a foundation of communications and strong relationships. It is important to quickly build relationships and collaborate with key stakeholders of your support department to be successful. A new Help Desk Manager needs to have clear lines of communication with at least 4 key stakeholder groups their new department interacts with. These 4 key stakeholder groups for a Help Desk Manager are your boss, the customers you support, the staff that report to you, and vendors you have contracts with. Understanding the stakeholder group’s perspective of the support your department provides is very important. This perspective will tell you what is working and what is not. A stakeholder may raise an issue of something not working correctly, however they most likely will not know the root cause of issues they raise. All items raised should be logged, researched, and if applicable have a solution implemented. This will help you uncover real or perceived issues. Timely feedback on the status of this investigation is critical. For vendors it is important to be very familiar with the contract, contracted services and ensure you have processes in place to measure their performance.
With the availability of a large number of new capabilities and increasing number of add-ons being built for Confluence Connect, now is the time to build Confluence add-ons and take advantage of the unfulfilled use cases in the Cloud. We've added APIs and enhanced macros however we've also introduced two new types of add-ons: Custom content and theming. We'll cover each of these with the building blocks you'll need and examples of how to use them. We'll also show you how to integrate these types of add-ons with Confluence features to provide a great experience for users.
See a live recording of this presentation here: https://youtu.be/7xhaNHhbE5k
Data strategy - The Business Game ChangerAmit Pishe
This blog highlights the basics of Data Strategy and its application in real-time business scenarios. Components of Data strategy, Data Analytics have been explained crisply. How Insights and Data Stories can be used to create powerful impact on the Business decisions.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
1. Engagement Model for Delivery
As part of every Engagement Model for delivery, the
process map and work flow structures will be defined
(Requirement Gathering, Scope, Contracts, technical
aspects, implementation, testing and finally
Delivery).
Oh yes! I know this Engagement Model, it is
published in my organization wiki pages and
Document templates. We all know.
Yet there will be few engagements which will be
extended or not accomplished as planned.
This article has been framed with an effort to
streamline the structured engagement delivery
process furthermore, from an Employee and
Organization perspective.
Here is an instance, Sales team has done the
Marketing pitch, it is now pushed to the Delivery
team, accountable by VP, Engagement Manager,
Lead, Developers and QA team.
Scope has been decided and delivery date has been
published. Based on the user role the responsibilities
will be divided accordingly.
The team gets to work on the engagement. Now
what?
Focus areas that cannot be missed:
1. Client first mindset
2. Providing information to a client
3. Problem Statement
4. Requirement Gathering
5. Solving a client’s problems
6. Solution Viability vs Expectation mismatch
7. Team spirit & your contribution
8. Applying Thought process - fixing the pain
points
9. Lessons Learned
10. Leveraging Feedback
Successfully Delivering an Engagement,
Diligently & Effectively
- Amit Pishe.
2. By this time, we know who the client is, what is their
portfolio/domain. Every client is different and needs
different level of handling experience, few may be
approachable, some of them quite timid, or even
irate to deal with.
Whatever the reason, Client should be the foremost
priority.
Companies do have in-house teams to get the job
done, but not many will have a full-fledged arena of
teams from various platforms.
Outsourcing is pre-dominant in such scenarios. With
outsourcing, Vendor – Client relation becomes very
important and how we deal.
Always try to build a good rapport. As the saying
‘What goes around, comes around’.
Treat the client professionally and with a sense of
urgency.
Make the client aware of your organization work
culture and processes that will be followed, ask for
clarification. They might not be fully aware how your
company functions.
Understand what the client is trying to tell. In few
cases client may not know what to expect from an
engagement, such cases need to be handled in a
consultative approach. Problem definition will need
to be framed by you.
Few clients are smart enough to tell what they want,
but do not know how to achieve the results. This is
the opportunity we need to utilize, as much time is
saved, understanding the Problem Statement. Flip
side may be the client can be very demanding and
bossy.
The focus should be on the understanding/defining
the Problem statement.
1. Client first mindset 2. Providing information to a client
3. Problem Statement
3. Tools & Techniques are readily available on the stack
to understand the client requirements (e.g. Mind
mapping, Interviews, facilitated sessions,
Questionnaire, Prototyping, use cases, RFP -request
for proposals, Brainstorming and so on)
Pick the method, most appropriate for Requirement
Gathering, as per the client environment.
Requirement gathering is the most critical part in an
engagement.
Get started with making a diagnosis (from the inputs
provided, it should form the baseline for the engagement),
look for ways to necessitate redefinition of the problem
itself, if needed.
Additionally, try to provide recommendations based on
the diagnosis. Finally assisting with implementation of
recommended solutions.
Knowing what to do is the most important part,
followed by how to do it, based on the Problem
statement
4.Requirement Gathering 5. Solving clients’ problems
4. With a solid plan reviewed and approved, projects
might still fail, or experience delays due to:
scope creeps, resulting from scope documented
incorrectly, new requirements being projected as a
bug, incorrect estimation & timelines, deliverables
not in-line to the scope itself.
Delay may also be due to customer unable to provide
the requested data on time. These are external
factors. Internal delays may be within the Company.
Gaps in requirements assessment, usually cause
delays. Expectation is not clearly set in the beginning
of the engagement.
Documentation is important at every stage of an
engagement. It will be a written proof in case things
turn hostile/ugly. It will be a reference for any
deviations, which can be controlled as soon as
identified.
Estimates & Timelines should include sufficient
buffer time, to cover for any shortcomings. This will
ensure timely delivery. Never try to crunch too much
time to impress the client, consider the regular effort
required from the team (not making them slog during
weekends and burning mid-night oil).
Client at times, demands more add on to the
deliverables, than what was agreed upon, this causes
expectation mismatch and things start feeling out of
control at this point.
Try to Negotiate & convince on what was agreed and
what is being delivered. Client may be unreasonable
sometimes, it is your job to clear conflicts and
manage the expectation. Never show your
frustration or aggressive even in hostile situations, be
polite yet stern in your responses.
If the Business from client side requires any new
feature, it must be discussed (at extra cost & effort),
and go-ahead provided from your management.
Open communication is the key- Weekly responses
and catch up with the client should be followed
regularly. Request for support from your
management, if the client is still not on the same
page with you.
Anticipating Risks during the initial phase of the
engagement is critical (few pointers like – resource
constraint, budget, system shortfalls, solution
provided is feasible or not and so on), will help plan
better in advance.
Contingency plan needs to be prepared to counter
the risks and have remediation steps in place.
Highlight it pro-actively.
6. Solution Viability vs
Expectation mismatch
5. Personal responsibility plays vital role in successful
delivery as well.
Casual attitude of ‘I just do my job and get salary,
should I really add value? must be addressed at an
Organization level. Try to be passionate about what
you do for your Organization, work towards the
Company mission and common goal.
Approach to doing things effectively, and following
Best Practices must be mandated. Practical
recommendations for improving organizational
effectiveness, must be taken up by the Management.
Introspect why few projects get so high visibility,
look at the effort put in as a Team.
Walking along as a Team you can achieve better
results, there will be exceptions with few shining
individual contributors.
Discipline and Attitude define an individual, being
an Individual star performer is good, but also be
approachable by the team(s). Do not create an
invisible wall to guard your success and take all the
credit.
Remember even if one member does not contribute
as expected, the entire team and the engagement
will Fail.
Building a healthy consensus and commitment
around corrective action, will help the client and
your team in the long run of the engagement, and
may open new avenues as well.
Acceptance of failure needs to come naturally, that
the engagement had broken down at some point.
Escalations will be there, but even before that you
should be able to sense, that something isn’t going
well in the project.
Evaluate the entire journey, check for milestones
which areas could not be addressed as decided.
Apply thought process and analyze fairly, on how it
could have been done better. It may be by reducing
the turnaround time, by using reusable assets or
solution templates for specific domains.
7. Team spirit & your contribution 8. Applying Thought process -
fixing the pain points
6. Learning curve will always be there in whatever
work we undertake. Diligently identify the failure
areas and see how to improve upon it.
Review from both client and your perception. Jot
down at least top 5 failure contributors and how you
can utilize the learning for the next engagement.
Facilitate client learning—that is, teaching clients
how to resolve similar problems in the future.
Always make it a point to get feedback from the
client on the performance of the engagement
delivery.
From user perspective and Business perspective the
client may provide insights, which we might not have
been aware of. This will be a guide map for us.
Take the feedback constructively at the face value,
being aggressive or defensive will only make it look
very unprofessional.
Look at ways to leverage the feedback - Client facing
teams always take the heat. Keep your superiors
informed well in advance on the next steps, to avoid
follow up emails.
These are few of my observations across years, that
can help deliver an engagement successfully.
___________________________________________
(*Image courtesy- Google, Shuttershock)
9. Lessons Learned 10. Leveraging Feedback