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PSM & 
NEW MEDIA 
A VIEW ACROSS EBU MEMBERSHIP 
Dr. Roberto Suárez Candel 
Head of the Media Intelligence Service (MIS) 
Turin, September 21st 2014 
@_robertosuarez #EBUresearch
PSM: BE WHERE YOUR AUDIENCE IS
EUROPE FACES A TRUST/GOVERNANCE CRISIS
IF SOCIETY CHANGES,
IF SOCIETY CHANGES, SO MUST PSM
MULTIPLICATION OF DEVICES 
Installed connected devices (millions) 
Source: IHS 
By 2020 there will be around 2 bn connected devices across Europe, 
more than 8 connected devices per broadband household.
WHAT DO PEOPLE DO WITH THEIR 
CONNECTED DEVICES?
THE CONVERSATION 
PRISM 
BRIAN SOLIS & JESS3 
conversationprism.com
HOW DO PUBLIC SERVICE 
9 
MEDIA EVOLVE?
PSM: ON DEMAND SERVICES ROLL OUT
PSM: ON DEMAND SERVICES ROLL OUT 2001
PSM: ON DEMAND SERVICES ROLL OUT 2009
PSM: ON DEMAND SERVICES ROLL OUT 2014 
Before 2002 2002 - 2009 After 2010
PSM ON DEMAND: BUSINESS MODEL 
• More than 9 out of 10 are free of charge 
• More than 3 out of 4 do not carry advertising 
Source: EBU MIS Member Survey 2014 
Advertising 
No 
Yes 
Access 
Free
PSM ON DEMAND: AVAILABILITY 
30 ∞ 
7 
• 7 days is the standard availability period for on-demand content 
• There is a trend to extend availability, even to unlimited time 
Source: EBU MIS Member Survey 2014
PSM: APPS ROLL OUT
PSM: APPS ROLL OUT 2008
PSM: APPS ROLL OUT 2009
PSM: APPS ROLL OUT 2010
PSM: APPS ROLL OUT 2011
PSM: APPS ROLL OUT 2012
PSM: APPS ROLL OUT 2013
PSM: APPS ROLL OUT 2014 
Before 2010 2010 - 2011 After2012
NUMBER OF PSM APPS BY COUNTRY 
> 10 apps 4 – 10 apps 1 – 3 apps
APPS TYPOLOGY 
57 
PSM organisations 
with apps 
Source: EBU MIS PSM Apps Analysis (2013) 
48% 
related to one 
programme/channel 
30% 
not directly related to 
programme/channel 
23% 
related to multiple 
programmes/channels
APP OFFER 
2 apps out of 3 
primarily offer 
live viewing & catch up 
Multiplication of dedicated content 
• Gamification / play along 
• Second Screen 
• Youth apps 
• Service apps 
(news, weather, language courses) 
Source: EBU MIS Member Survey 2014
PSM: YOUTUBE LAUNCH
PSM: YOUTUBE LAUNCH 2005
PSM: YOUTUBE LAUNCH 2006
PSM: YOUTUBE LAUNCH 2007
PSM: YOUTUBE LAUNCH 2008
PSM: YOUTUBE LAUNCH 2009
PSM: YOUTUBE LAUNCH 2010
PSM: YOUTUBE LAUNCH 2011
PSM: YOUTUBE LAUNCH 2012
PSM: YOUTUBE LAUNCH 2013
PSM: YOUTUBE LAUNCH 2014 
Before 2008 2008 - 2011 After 2011
YOUTUBE OFFER 
93% 
offer short clips 
58% 
offer full length 
programs 
49% 
offer original content 
43 
PSM organisations 
with a YouTube 
offer 
Source: EBU MIS Member Survey 2014
39 
THE NEXT FRONTIER: OTT (OVER THE TOP)
DIFFERENT OPINIONS
MEDIA CONSUMPTION TRENDS
MEDIA CONSUMPTION TRENDS 
EVOLUTION OF LINEAR AND NON-LINEAR TV-VIEWING
MEDIA CONSUMPTION TRENDS
MEDIA CONSUMPTION TRENDS 
Where do you 
listen to radio?
PSM: FRONTRUNNERS IN INNOVATION 
first broadcaster to offer among the early adopters of 
to launch a hybrid car adaptor
JOINT MARKET INITIATIVES 
Public and commercial broadcasters join forces 
to offer common TV SVOD and radio platforms… 
Belgium – launch December 2013 Netherlands – launch June 2014 
UK – launch March 2011 Belgium – launch April 2014 
… to counter third-party platforms such as and
PSM AND NEW PLAYERS: PLAY TOGETHER? 
The Wrong Mans 
& & 
Lilyhammer 
Ripper Street – 3rd season 
&
48
THANK YOU! 
Dr. Roberto Suárez Candel 
Head of the Media Intelligence Service (MIS) 
European Broadcasting Union 
suarez.candel@ebu.ch 
www.ebu.ch/mis

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PSM & NEW MEDIA

Editor's Notes

  1. Figures are from the PSM Apps Analysis. Data for 2013 include only EBU PSM Members. Total number of apps = 231 Each app can be available for several OS
  2. Examples of program apps: The Voice (BBC), Masterchef (TVE), Questions pour un champion & other quizzes (France Télévisions) Example of second screen app: Más TVE Lithuania - Vote! – Launched in 2012. Real time voting on popular TV singing shows. This application enables users to express their emotions by giving their votes during the National Eurovision selection and “The Voice of Lithuania” TV show. The app works very simply – phone screen shows current participant who is singing on TV and users can press either “For” or “Against”. All these votes are shown on TV in real time thus displaying the leanings of all nation. Language courses: RFI (France)