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The hospitality industry is a broad category of fields within the 
service industry that includes lodging, event planning, theme parks, 
transportation, cruise line, and additional fields within the tourism 
industry. 
Hospitality industry is a several billion dollar industry that mostly 
depends on the availability of leisure time and disposable income. 
A hospitality unit such as a restaurant, hotel, or even an 
amusement park consists of multiple groups such as facility 
maintenance, direct operations like servers, housekeepers, porters, 
kitchen workers, bartenders, management, marketing, and human 
resources etc.
Academic establishment changed their views about the nature and quality 
of hospitality management education. 
On one hand these courses are used to symbolize all that is peculiar 
about the new universities, while on the other ignorance of the aims and 
content of these programmes leads commentators to assume that students 
gain degrees for frying chips and flipping burgers. 
It is not accidental that when the creative juices are drying up and there is 
a need for a cheap laugh. 
Writers have invented course titles such as BA (Hons) Omelette Making 
(Brown Shell) as examples of the reduction in education standards and the 
introduction of subjects that are not suitable for degree-level education.
 Undergraduate and postgraduate qualifications in hospitality management are 
about the study of, and the study for, management in a diverse and complex 
industry. 
 Curriculum includes a range of both applied social sciences, and subjects 
common to most programmes in business management. 
 Training in kitchens, restaurants, and bars, but this is in the context of learning 
about operations management. 
 Students usually graduate having undertaken three full academic years of 
study plus one year of industrial experience in a hospitality organization. 
 Hospitality management educators demonstrate much good practice that could 
be used as an exemplar by others. 
 Research group, the council organizes an annual research conference that 
aims to promote good research and encourage new researchers in the 
field.
 Attain effective skills in oral and written communication, quantitative 
reasoning, and the use of information technology. 
 Learn to think critically to solve problems apply fundamental business skills 
in hospitality settings that require research, compilation, synthesis and 
solve real world problems. 
 Be able to work and learn both independently and collaboratively. 
 Questions ethics and recognize responsibilities to self, community, and 
society at large. 
 Expand understanding and appreciation of human creativity and diverse 
forms of aesthetic and intellectual expression.
 Understand the diverse ways of thinking that underlie the search for 
knowledge in the arts, humanities, sciences and social sciences. 
 Develop the intellectual curiosity, confidence, and engagement that will 
lead to lifelong learning. 
 Develop the ability to integrate academic knowledge with experiences 
that extend the boundaries of the classroom. 
 Understand the foundations of United States society including the 
significance of its cultural diversity. 
 Develop an international perspective in order to live and work effectively in 
an increasingly global society.
The hospitality industry must exist in every country. The companies 
or firms within the industry should be excellent to meet the different 
needs of customers from the different countries. There is need to 
direct the quality and nature of the services offered in the industry 
to address the needs of the customers. Since the industry benefits 
many countries, governments should also support the industries to 
maximize its productivity.
 "What is Hospitality management?". http://www.wisegeek.org. 
 "International Hospitality Management Schools: 2013 Worldwide Industry 
Ranking Survey". www.glion.edu. 
 "A World Ranking of the Top 100 Hospitality and Tourism Programs". 
www.sagepublications.com 
 The Pearson’s hospitality management 
 www.nchmct.org 
 Hospitality Bizz journal 
 FH&RAI (Federation of Hotel & Restaurant Association of India) 
 www.welcome froup.com/manipalihm 
 www.tajhotels.com/aurangabad ihm 
 Hospitality Express business journal
Nishant Dutta 
CIHMCT, Chandigarh 
www.nishant.dutta21@gmail.com

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Study and education of Hospitality Education and Management

  • 1.
  • 2. The hospitality industry is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. Hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations like servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.
  • 3. Academic establishment changed their views about the nature and quality of hospitality management education. On one hand these courses are used to symbolize all that is peculiar about the new universities, while on the other ignorance of the aims and content of these programmes leads commentators to assume that students gain degrees for frying chips and flipping burgers. It is not accidental that when the creative juices are drying up and there is a need for a cheap laugh. Writers have invented course titles such as BA (Hons) Omelette Making (Brown Shell) as examples of the reduction in education standards and the introduction of subjects that are not suitable for degree-level education.
  • 4.  Undergraduate and postgraduate qualifications in hospitality management are about the study of, and the study for, management in a diverse and complex industry.  Curriculum includes a range of both applied social sciences, and subjects common to most programmes in business management.  Training in kitchens, restaurants, and bars, but this is in the context of learning about operations management.  Students usually graduate having undertaken three full academic years of study plus one year of industrial experience in a hospitality organization.  Hospitality management educators demonstrate much good practice that could be used as an exemplar by others.  Research group, the council organizes an annual research conference that aims to promote good research and encourage new researchers in the field.
  • 5.  Attain effective skills in oral and written communication, quantitative reasoning, and the use of information technology.  Learn to think critically to solve problems apply fundamental business skills in hospitality settings that require research, compilation, synthesis and solve real world problems.  Be able to work and learn both independently and collaboratively.  Questions ethics and recognize responsibilities to self, community, and society at large.  Expand understanding and appreciation of human creativity and diverse forms of aesthetic and intellectual expression.
  • 6.  Understand the diverse ways of thinking that underlie the search for knowledge in the arts, humanities, sciences and social sciences.  Develop the intellectual curiosity, confidence, and engagement that will lead to lifelong learning.  Develop the ability to integrate academic knowledge with experiences that extend the boundaries of the classroom.  Understand the foundations of United States society including the significance of its cultural diversity.  Develop an international perspective in order to live and work effectively in an increasingly global society.
  • 7. The hospitality industry must exist in every country. The companies or firms within the industry should be excellent to meet the different needs of customers from the different countries. There is need to direct the quality and nature of the services offered in the industry to address the needs of the customers. Since the industry benefits many countries, governments should also support the industries to maximize its productivity.
  • 8.  "What is Hospitality management?". http://www.wisegeek.org.  "International Hospitality Management Schools: 2013 Worldwide Industry Ranking Survey". www.glion.edu.  "A World Ranking of the Top 100 Hospitality and Tourism Programs". www.sagepublications.com  The Pearson’s hospitality management  www.nchmct.org  Hospitality Bizz journal  FH&RAI (Federation of Hotel & Restaurant Association of India)  www.welcome froup.com/manipalihm  www.tajhotels.com/aurangabad ihm  Hospitality Express business journal
  • 9. Nishant Dutta CIHMCT, Chandigarh www.nishant.dutta21@gmail.com