2. Choosing the right water services supplier can result in significant
advantages for your business.You can benefit from substantial cost
savings, improve efficiency and reduce your environmental impact.
All businesses in Scotland have the opportunity to choose their water
and sewerage services supplier. So make the switch now, and enjoy
all the benefits that Severn Trent Services can deliver.
Leading the way in providing a
better choice for water in Scotland
3. I You can realise immediate and significant savings on your water charges
I We will help you reduce your consumption by identifying water efficiency
opportunities and delivering solutions
I You will be able to make informed decisions to improve water management
with on line access to flow monitoring data
I We can bill you monthly, on actual meter readings from our automated meter
readers, to help you forecast your water costs
I You will receive a single consolidated bill for all your locations saving
considerable administration time managing and checking bills
I We will help you create a long term water strategy to ensure sustainability
and protect your business for the future
I You will have a single point of contact for all your water management needs
I You will have access to our 24 hour customer service centre for an easy and
fast response to queries
I You will have access to a range of new services to further improve
water management
Why Severn Trent Services should be
the first choice for your business
4. Who we are... our experience
gives you total peace of mind
Severn Trent Services is part of the Severn Trent Group which services 4.2
million households and businesses. We provide UK businesses with tried
and tested water services which reduce water and wastewater costs, improve
efficiencies and manage risk and compliance.
With four decades of experience in the water and wastewater industry we have an
in-depth understanding of business customers’ needs today and the challenges
they will face in the future with water provision and management.
If you are a national business with locations across the UK, as the leading national
supplier Severn Trent Services has the capability to provide water services to all
your sites in Scotland, England and Wales.
As a national business you can benefit from a single expert supplier delivering
improved and consistent services to all your locations. You will no longer need
to liaise with numerous geographical water companies with complex tariffs and
inconsistent service agreements.
5. How does switching my water supplier work?
The system is similar to the energy sector, where you
can choose to purchase your energy, or in this case
water, from a number of different retailers. Severn Trent
Services has a licence to provide water in Scotland.
Where does the water come from?
Whichever retailer you use to provide your water services
in Scotland, the source of the water will remain the same.
Scottish Water is the wholesaler and distributor for water
in Scotland.
Am I eligible?
All businesses and public sector organisations in Scotland
can choose their water and sewerage services supplier.
Businesses which consume high volumes of water can
realise significant savings by switching supplier.
What is involved?
Switching your water services supplier is simple and can
be completed within 30 days. We will take care of notifying
your current supplier, submitting final meter readings,
checking your billing is finalised and correct, and ensuring
a smooth transition.
Can I switch back?
Of course, if for any reason you are unhappy a 30 day
cancellation period is included in your contract.
What are the contract terms?
The minimum contract term is 12 months.
How much will I save?
The higher the volume of water your business uses, the
greater the savings can be. Cost savings can be achieved
through improved discounts. Plus we help you to
reduce consumption by up to 30% by implementing
improved water management techniques.
To find out how much your business can save contact
us. We will analyse your current usage and quickly advise
you of estimated savings.
Below are answers to the questions we get asked most
frequently. Our Scottish team are always on hand to talk
through with you every aspect of our service, so if you
have queries, simply contact us either by telephone on
0845 034 0864 or email enquiries@stservices.com
We can help you reduce
consumption by up to 30%
Switching your water supply
to Severn Trent Services
Your questions answered
6. Severn Trent Services can deliver further cost
savings by working with your business to create
and implement a sustainable water management
strategy. Our services support every aspect of
business water management from sourcing,
through to usage and disposal.
Our water management
services include
Inside buildings
I Water hygiene
I Water treatment
Complete water cycle
I Water efficiency
I Re-use
I Contingency planning
Process water users
Ask about our additional services for customers who use
high volumes of water for manufacturing and industrial
processes. We have expert technicians who can identify
opportunities and techniques to reduce and optimise
process water use.
Source and supply
I Water supply services
I Own source, abstraction
Site infrastructure
I Leakage detection
I Repair, renewal of underground
networks
I Automated meter reading and
flow monitoring
I Asset operation and maintenance
I Asset design and build
Creating a long term water strategy
that protects your business for the future
We understand that every business is unique so we work in partnership with you to
achieve your particular objectives and ensure that at every stage of water use you
minimise costs, operate efficiently, mitigate risk, and protect the environment.
7. Severn Trent Services managed the first water supplier
switch for a UK wide business, involving six major sites
across Scotland, England and Wales.
“The competitive market is clearly now a
reality and will drive innovation in the water
industry. Severn Trent Services is focussed
on taking the lead in creating enhanced
services for customers, reducing their costs
and making more efficient use of resources”
Wayne Earp, Managing Director Severn Trent Services
A fresh approach to water
supply for First Milk
“Being able to get a closer handle on our
water usage is not just beneficial to our
business, but to any business. We believe
that this new contract with Severn Trent
Services will help us in our quest to meet
some of the sustainability targets we have
set ourselves as a business, and help
prepare us for some of the short and long
term challenges facing our industry”
Paul Rowe, First Milk Group Projects Director
8. The benefits of moving to us can be significant in terms of cost
savings, improved efficiency, and exceptional service. Switching
is a simple process, so why not make the choice to do it today.
Contact us for more information
Call: 0845 034 0864 or email enquiries@stservices.com
Severn Trent Services
Phoenix House
Phoenix Crescent
Strathclyde Business Park
Glasgow
ML4 3NJ
T 0845 034 0864
E enquiries@stservices.com
www.stservices.co.uk
Head Office
Severn Trent Services
3900 Parkside
Birmingham Business Park
Birmingham
B37 7YG
Cost saving Footprint reduction Efficiency improvement Risk management
