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Store Observations

Crash Course in Creativity
Store Observation Highlights
1. The entrance area of many stores that sell apparel
   to both genders focus on featuring female products.

2. Deals of the day are not well disseminated.

3. Outside electronic signs advertising store products
   generally have poor image quality.

4. Fast food restaurants are not particularly effective in
   addressing consumer interest in low calorie foods.
Many Stores that Sell Apparel to Both Genders
   have a Female Focused Entrance Area




• This is not particularly helpful in attracting
  men—which is an opportunity to exploit.
One Store’s Attempt to Address the Lack of
     Male Focus at Apparel Store Entrances




• Two separate entrances to the store, side by side
  • One entrance featuring male products
  • The other entrance featuring female products
Deals of the Day are not well Disseminated
• Consumers are highly interested in deals, but daily
  deals are not well disseminated to consumers.

• Sears informs customers of deals of the day via a
  computer in their find-it center, an area very few
  customers visit.
Outside Electronic Signs Advertising Store Products
         Generally have Poor Image Quality




 • Given the low (and declining) costs of computers
   and monitors, an opportunity may exist for a cost
   effective electronic sign that displays store
   products at a higher quality.
Fast Food Restaurants are Ineffective in Addressing
             Consumer Calorie Concerns




• The overwhelming majority of fast food
  restaurants do not meet consumer needs for
  healthy, low calorie foods.
One Store’s Approach to the Calorie Concern




•   McDonald’s attempts to address consumer calorie
    concerns by noting items that are under 400 calories in a
    sub-menu and noting the calories of all items on their
    main menu.
•   However, the overwhelming majority of items served at
    McDonald’s and other fast food restaurants continue to
    be high calorie and unhealthy, presenting an opportunity
    for a new company to exploit.

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Store Observations

  • 2. Store Observation Highlights 1. The entrance area of many stores that sell apparel to both genders focus on featuring female products. 2. Deals of the day are not well disseminated. 3. Outside electronic signs advertising store products generally have poor image quality. 4. Fast food restaurants are not particularly effective in addressing consumer interest in low calorie foods.
  • 3. Many Stores that Sell Apparel to Both Genders have a Female Focused Entrance Area • This is not particularly helpful in attracting men—which is an opportunity to exploit.
  • 4. One Store’s Attempt to Address the Lack of Male Focus at Apparel Store Entrances • Two separate entrances to the store, side by side • One entrance featuring male products • The other entrance featuring female products
  • 5. Deals of the Day are not well Disseminated • Consumers are highly interested in deals, but daily deals are not well disseminated to consumers. • Sears informs customers of deals of the day via a computer in their find-it center, an area very few customers visit.
  • 6. Outside Electronic Signs Advertising Store Products Generally have Poor Image Quality • Given the low (and declining) costs of computers and monitors, an opportunity may exist for a cost effective electronic sign that displays store products at a higher quality.
  • 7. Fast Food Restaurants are Ineffective in Addressing Consumer Calorie Concerns • The overwhelming majority of fast food restaurants do not meet consumer needs for healthy, low calorie foods.
  • 8. One Store’s Approach to the Calorie Concern • McDonald’s attempts to address consumer calorie concerns by noting items that are under 400 calories in a sub-menu and noting the calories of all items on their main menu. • However, the overwhelming majority of items served at McDonald’s and other fast food restaurants continue to be high calorie and unhealthy, presenting an opportunity for a new company to exploit.