14. Action Item: Use page 10 and write down three
ideas can you borrow from these brands?
15. Theory of Change
1. Identifying long-term goals
2. Backwards mapping
3. Identifying your basic assumptions about the
context.
4. Identifying the interventions that your initiative
will perform to create your desired change.
5. Developing indicators to measure your outcomes
to assess the performance of your initiative.
6. Writing a narrative to explain the logic of your
initiative.
16.
17. What is the long-term
change you see as your
goal?
To provide members with disruptive
tools and/or resources that they can’t
live without, which will increase
member retention rates.
19. What are the wider
benefits of our work?
There tools/resources can improve the
industry and member’s organizations,
strengthen the member’s relationship
with the association.
20. Key Assumptions
Members are in need of tool and/or resources
to improve their business.
Relationships aren’t as strong as they could
be between the association and its members.
21. What is the measurable effect of your
work?
Member retention will increase.
22. Key Assumptions
Members aren’t renewing because they
aren’t getting tangible value from the
association.
23. What steps are needed to bring about
change?
Identify member needs
Research to find a solution
Create a business case to justify the
investment
Create a go to market plan
24. Key Assumptions
The leaders of the association shouldn’t
decide on the tools and resources that are
best for members in a vacuum.
Leadership can’t assume they know what the
members want.
25. What is your entry point to reaching
your audience?
Create a multi-channel campaign that kicks
off at our annual conference
This includes collateral at meeting,
conference, announcement before general
session (live stream FB Live – Zoom,
Instagram Live)
Press release Blast and website and Social
Ads on website, community, and
publications, email, and social media
26. Key Assumptions
We need to make noise so kicking it off at
the annual meeting (Or Other Biggest Crowd
Event )will give us an opportunity to address
members in person.
Members prefer different communication
channels; we need to communicate in all
channels to create awareness.
28. Key Assumptions
While prospects are important, the main
focus is current members. The new
tools/resources can be used for recruitment
later on.
29. What is the problem?
Members are dropping their membership
because we aren’t providing them with tools
and/or resources that have an immediate
impact on helping them do their jobs.
30. Key Assumptions
We provide a lot of education and content,
but members must read and process and
figure out how to apply it to their
organizations.
They want tools and/or resources that help
them do their jobs better, faster, or more
effective.
31. Action Item: Check your score on page 14, and retake
the quiz on page 13 in a few months to see if anything
has changed.
32. • Book written by Gino Wickman that helps you develop a practical, but
through method to help strength and re-energize your association. (EOS)
ENTREPRENEURIAL Operating System.
• Align Efforts
• Drive Progress
• Achieve Results
• It Is Systematic And Manageable
33. CAN YOU RELATE?
• LACK OF CONTROL?
• FRUSTRATED WITH YOUR STAFF?
• AREN’T MAKING MONEY?
• PROFITS ARE OFF?
• NO GROWTH
• NOTHING SEEMS TO BE WORKING?
34. IF YOU CAN, THE EOS SYSTEM CAN HELP!
PLEASE REVIEW THE TRACTION ORGANIZER.
39. CORE FOCUS
• PURPOSE/CAUSE/PASSION: TO ENGAGE WITH OUR MEMBERS IN A MEANINGFUL WAY THAT PROVIDES
THEM WITH THE RESOURCES, EDUCATIONS, AND OPPORTUNITIES THEY NEED TO BE SUCCESSFUL.
• OUR NICHE: THE PUBLIC RELATIONS PROFESSIONAL SEEKING INDUSTRY BEST PRACTICES AND TOOLS
FOR GROWTH AND SUCCESS.
40. 10 YEAR TARGET
•8 MILLION REVENUE IN 2026
•4 MILLION FROM DUES:
•10,000 MEMBERS
•5% NET RETURN
42. MEASURE
•PULSE MEMBERSHIP SURVEY AVERAGE OF 110+
•6,000 MEMBERS
•80% 2 YEAR MEMBER RETENTION RATE
•90% PROGRAM SATISFACTION RATE
43. WHAT DOES IT LOOK LIKE?
•20% OF MEMBERS IN CHAPTERS
•60% OF MEMBERS USING ONLINE COMMUNITY
•70% OF MEMBERS TAKING AT LEAST 1 WEBINAR, LMS COURSE, OR ATTENDING A
WORKSHOP, SEMINAR, OR CONFERENCE
•CUSTOM RESEARCH/PRODUCTS
•FREQUENT THOUGHT-LEADERS TO THE BIZ PROGRAM
•COHESIVE, STRUCTURED TEAM OF STAFF, 5 VOLUNTEER LEADERS
44. MARKETING STRATEGY
• TARGET MARKET/“THE LIST”: THE CAREER MINDED PROFESSIONAL SEEKING INDUSTRY BEST PRACTICES
AND PROFESSIONAL DEVELOPMENT
• THREE UNIQUES:
• LARGE ARRAY OF TEMPLATES, SAMPLES, AND OTHER RESOURCES
• CERTIFICATION PROGRAM
• LEADERSHIP OPPORTUNITIES
• PROVEN PROCESS: INDUSTRY BEST PRACTICES/ LEADERSHIP DEVELOPMENT/ PROFESSIONAL
DEVELOPMENT
• GUARANTEE: YOU WILL REMAIN KNOWLEDGEABLE OF INDUSTRY TRENDS AND NEW DEVELOPMENTS,
BETTER EQUIPPED AND MORE CONFIDENT TO ADDRESS NEW CHALLENGES THAT ARISE IN THE WORK
PLACE.
45. 1 YEAR PLAN: 8/15/17
• MEASUREABLE: 10,000 REVENUE
• GOALS FOR THE YEAR:
• BEGIN NEW WEBSITE
• LAUNCH 10-POINT NEW MEMBER
COMMUNICATION CAMPAIGN
• FIND NEW AMS
• GENERATE $250,000 IN SPONSORSHIP REVENUE
• REVAMP JOB BOARD
• INVEST IN NEW TOOLS FOR MEMBERS
• RETENTION RATE OF 75-80%
• ANNUAL CONFERENCE REGISTRATION: 700 FULL
PACKAGE, SATISFACTION RATING 97%
• CREATE RESOURCE CENTER FOR VOLUNTEER
LEADERS
46. ROCKS
•INTERNAL COM -- SL
•STAFF PROFESSIONAL DEV. PLAN – JF
•ORGANIZATIONAL CULTURE -- SL
•ESTABLISH BENCHMARKS -- JF
•STANDARDIZED MEETINGS – SL/JF
•GATHER BETTER MEMBER DATA - AM
•BETTER DEFINE VALUE PROPOSITION –
ALL